Reviews
Used car purchase
I hate the typical car buying experience - frustrating, time consuming, and gaming with each other. Jake was exactly the opposite - accommodating, friendly and no pressure for any rash decision making. Gave me a fair deal to begin with. Any concerns I voiced about the condition of the vehicle, he made every effort to make it right. I had a great car-buying experience and I would recommend Jake to anyone interested in buying another vehicle. Thanks for taking care of us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We at Bob Hook Chevrolet, understands the pressures of the car buying experience which is why our staff is not only knowledgable but compassionate and caring to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. We are glad that Jake was able to give you that outstanding experience we always strive for. Thank you for choosing Bob Hook Chevrolet and we hope to see you again soon.
Matt Cooper was amazing to work with. He listed to my...
Matt Cooper was amazing to work with. He listed to my needs and found something that fit those needs in my price range. Thanks again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase. We at Bob Hook Chevrolet, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. Matt is amazing and truly cares about his customers. We are grateful that you had such a wonderful experience with us and we hope to see you soon.
It?s a black 2020 equinox
since I?ve had my equinox I?ve enjoyed having it I?ve gotten so many compliments on how nice it is.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new 2020 Chevy Equinox. Thank you for shopping at Bob Hook Chevrolet and we hope to see you again soon.
Great working with john this is the second vehicle I've...
Great working with john this is the second vehicle I've bought and worked with john on. Made the whole process easy even took me to my house to get a vehicle I was trading in. Recomend him and the dealership to anyone.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your five-star experience with our team! John was happy to assist you with the purchase of your second vehicle. Congratulations and thank you for choosing Bob Hook Chevrolet! We appreciate your feedback, and we hope to serve you again for your future vehicle needs.
Great place. Very friendly and wants to help you get a...
Great place. Very friendly and wants to help you get a car. Everyone there nice and helpful. Will tell my friends this is the place to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing and stellar review. I am pleased to hear that your experience with Bob Hook Chevrolet was outstanding. Congratulations on your new car and we can't wait to work with you again in the future.
If your looking for new or pre-owned vehicle? Anything...
If your looking for new or pre-owned vehicle? Anything you need go see Matt Cooper at Bob Hook Chevy. I have been buying vehicles there for years...my past salesmen have retired but I ran into Matt Cooper who was amazing, at tentative, and has excellent customer service skills. He even helped me detach my toolboxes. What ever you need contact Matt Cooper at Bob Hook Chevy...they and Matt are simply the best.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five star rating and for your continued business! We are happy to hear that Matt Cooper was able to assist you with everything you needed during your car buying experience. Thank you for sharing your satisfaction and we hope to see you again soon!
Bill Dabney was great to work with. Also, Mike , who gave...
Bill Dabney was great to work with. Also, Mike , who gave estimate on my trade and Jason in finance were great to work with. I love my new Truck!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your five star rating! We are thrilled to hear that Bill, Mike and Jason were able to provide you with an exceptional car buying experience. Enjoy your new truck!
Great place to buy a vehicle, new or used. Best service...
Great place to buy a vehicle, new or used. Best service I've experienced with any dealership. Friendly, knowledgeable, extremely helpful in all areas. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to know that you had a helpful, respectful, and considerate experience. We are proud of our team and the services they provide. Thank you for sharing your satisfaction and providing us a five star rating. We hope to see you again at Bob Hook Chevrolet soon.
We have a family business and have been buying our Van's...
We have a family business and have been buying our Van's from bob hook for 20 years. Always great and easy to do business with. No pressure or pushing you toward either new or used and we have bought both. Highly recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business. We are honored to know that we've been serving your family business for 20 years. We appreciate your recommendation and for choosing Bob Hook Chevrolet for all of your vehicle needs. We look forward to your next visit.
Just wanna start of by saying I was a bag of nerves 😂...
Just wanna start of by saying I was a bag of nerves 😂 due to the fact it was my first dealership experience. A friend recommended Jake Bishop because how personable and how he makes it a positive experience. He was accommodating, listened to what I needed/wanted, was never pushy, also explained every little thing to me and made sure I understand it. I will recommend Bob Hook Chevrolet and Jake Bishop to anyone. I'll be a repeat customer in the future!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Amber. Thank you for your five star review on Jake. I am glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you. It was our pleasure working with you. Thank you for shopping at Bob Hook Chevrolet and we look forward to your next visit.