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Courtesy Buick GMC

(831 reviews)
Visit Courtesy Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 1:00pm–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (877) 253-2841 (877) 253-2841
Used (877) 251-4299 (877) 251-4299
Service (502) 434-5388 (502) 434-5388

Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Buick GMC from DealerRater.

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Among the best car dealerships in our part of Kentucky.

Among the best car dealerships in our part of Kentucky. I was very impressed with our sales counselor, Mickey Hendrick, who anticipated my questions, ended my search, and put this old guy into a Buick that actually fit my needs and body.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

I feel my salesperson was very helpful and guided me

I feel my salesperson was very helpful and guided me through the buying process. The overall dealership physical facility was open and very clean.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Geat customer service at this dealership!

Geat customer service at this dealership! The sales representative was awesome and helpful. The inventory was great.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Mickey provided the best customer service.

Mickey provided the best customer service. Deal was easy from the start! Closing paperwork was was a positive experience. Ari provided the information needed to make the decision to buy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Matt K.

Matt K. at Courtesy Buick GMC was wonderful to work with in such little time. He helped to make our experience less stressful when choosing the right vehicle for us and our need. Kody and Ted helped as well and the same sentiment applies. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! We hope you have a great day!

Very pleased with the help we received when looking for a

Very pleased with the help we received when looking for a new truck. We never felt pressured which was a pleasant surprise. We will definitely consider Courtesy Buick GMC for any future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Courtesy Buick went above and beyond and found me the

Courtesy Buick went above and beyond and found me the exact vehicle I was looking for. I highly recommend working with Jeff Hoon! Amazing Service and made the car buying process very smooth.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

They were very informative about the 2025 vehicles.

They were very informative about the 2025 vehicles. Friendly and not pushy about the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Visited Courtesy Buick GMC on 10/21, viewed each car as

Visited Courtesy Buick GMC on 10/21, viewed each car as intended, test drove the 3rd as recommended by the salesman, and sale was completed. Very smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Everyone was courteous,,professional, and above all

Everyone was courteous,,professional, and above all reasonable to deal with. Most dealerships just give you a price and that’s it. Overall super experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!