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Courtesy Buick GMC

(943 reviews)
Visit Courtesy Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 1:00pm–5:00pm Closed
2026 state dealer award
View 15 awards
2026 state dealer award 2026 state dealer award 2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award

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New (877) 253-2841 (877) 253-2841
Used (877) 251-4299 (877) 251-4299
Service (502) 434-5388 (502) 434-5388

Inventory

See all 293 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since September 2004.
The locals here know that the best way to get Buick and GMC deals is to shop at the Louisville dealership that puts them first. At Courtesy Buick GMC we have a professional knowledgeable staff that can help you through the buying process. They are dedicated to matching up each customer with a vehicle that will delight them for years. We are a full-service dealership with an in-house Buick and GMC financing team that will strive to get you the best possible loan/lease terms. Whether you are coming to us with great credit or no credit at all we will fight to bring you the best deal!
A Vehicle for Every Lifestyle

Service center

Phone number (502) 434-5388

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(943 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Buick GMC from DealerRater.

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Fast and easy. Good people to work with. Enjoyable experience would shop there again in the future.

Fast and easy. Good people to work with. Enjoyable experience would shop there again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I found what I thought was the perfect truck at Courtesy, a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisement and on the window sticker was missing. I let that go and proceeded with the purchase. I got the truck home and really loved it, except for a stutter when shifting. Looked it up and it was a known issue with the 10L80. Reached out to courtesy about it and was told they have never heard of it. Of course, the truck was out of warranty so there was nothing they could do. Less than 2500 miles later and I am now paying $8300 for a new transmission and Courtesy doesn't have the courtesy to even reply to me. I was given a whole spiel and paperwork about how they had done a thorough inspection, including fluids.....but they somehow missed metal in the transmission fluid? I'd say it is unlikely I will buy another GMC, but I can guarantee I will never buy from Courtesy again and I will tell everyone I know looking for a vehicle to stay away. Reply to Google review response: The extended warranty was offered once during finance paperwork and was more than $5000, which is why it was declined. Interesting to note the 120-point inspection but fail to catch something like that. Also interesting to note that thill respond to a Google review, but not to the customer directly.... Again, this dealership is really big on coming up with excuses instead of backing up their name. I will continue telling everyone who will listen about the trash quality of their word. This dealership lost GMC future business from me. I will not be buying another GMC.

I found what I thought was the perfect truck at Courtesy, a 2022 Sierra 1500 Denali. I drove 3 hours to get it. I should have known better when I got there and the under-seat storage listed in the advertisement and on the window sticker was missing. I let that go and proceeded with the purchase. I got the truck home and really loved it, except for a stutter when shifting. Looked it up and it was a known issue with the 10L80. Reached out to courtesy about it and was told they have never heard of it. Of course, the truck was out of warranty so there was nothing they could do. Less than 2500 miles later and I am now paying $8300 for a new transmission and Courtesy doesn't have the courtesy to even reply to me. I was given a whole spiel and paperwork about how they had done a thorough inspection, including fluids.....but they somehow missed metal in the transmission fluid? I'd say it is unlikely I will buy another GMC, but I can guarantee I will never buy from Courtesy again and I will tell everyone I know looking for a vehicle to stay away. Reply to Google review response: The extended warranty was offered once during finance paperwork and was more than $5000, which is why it was declined. Interesting to note the 120-point inspection but fail to catch something like that. Also interesting to note that thill respond to a Google review, but not to the customer directly.... Again, this dealership is really big on coming up with excuses instead of backing up their name. I will continue telling everyone who will listen about the trash quality of their word. This dealership lost GMC future business from me. I will not be buying another GMC.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Had an awesome experience with Buick. Everyone was very friendly and the service was professional and quick.

Had an awesome experience with Buick. Everyone was very friendly and the service was professional and quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Just purchased 2026 Envista! Love it. Thank you to Stuart, he was awesome! Highly recommend!

Just purchased 2026 Envista! Love it. Thank you to Stuart, he was awesome! Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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MATT KREMER Was the best to work with! Amazing customer service and so friendly. Best salesman I have worked with. Would recommend him to anyone! Thank you Matt!

MATT KREMER Was the best to work with! Amazing customer service and so friendly. Best salesman I have worked with. Would recommend him to anyone! Thank you Matt!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Sixth new/nearly new Buick my wife and I have purchased from Courtesy since 2004. We love our new Enclave and looking forward to driving it on our next vacation. Our sales representative Joshua, was a consummate professional. Our financial representative actually sold us our last Buick five years ago and we were in and out quickly and zero hassle.

Sixth new/nearly new Buick my wife and I have purchased from Courtesy since 2004. We love our new Enclave and looking forward to driving it on our next vacation. Our sales representative Joshua, was a consummate professional. Our financial representative actually sold us our last Buick five years ago and we were in and out quickly and zero hassle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great service. Did near all my paperwork online or through texting. When I got to the dealership I was in and out in like 20 min. It took me longer to transfer my belongings from the old vehicle to the new one. Thanks team for making the process so smooth.

Great service. Did near all my paperwork online or through texting. When I got to the dealership I was in and out in like 20 min. It took me longer to transfer my belongings from the old vehicle to the new one. Thanks team for making the process so smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Great experience. Honest and fair! A very good deal with lots of Perks. Great Staff!🍕

Great experience. Honest and fair! A very good deal with lots of Perks. Great Staff!🍕

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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It was a good experience dealing with the sales rep he was really helpful and everything easey.

It was a good experience dealing with the sales rep he was really helpful and everything easey.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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From Start to Driving away in a 2026 GMC Acadia Denali Ultimate AWD Courtesy GMC was outstanding. Arthur was the best salesman and was so helpful .

From Start to Driving away in a 2026 GMC Acadia Denali Ultimate AWD Courtesy GMC was outstanding. Arthur was the best salesman and was so helpful .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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