Reviews
Steve and Kody did and amazing job and talked through
Steve and Kody did and amazing job and talked through process and helpful. Will continue to call for any questions in the coming months
Steve and Kody did and amazing job and talked through
Steve and Kody did and amazing job and talked through process and helpful. Will continue to call for any questions in the coming months
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
Great experience purchasing a vehicle from out of state
Great experience purchasing a vehicle from out of state at this dealership. Ryan was knowledgeable and helpful throughout the process. When an issue bubbled up when going through the sales paperwork on site they were quick and fair with the resolution. Would buy from them again.
Great experience purchasing a vehicle from out of state
Great experience purchasing a vehicle from out of state at this dealership. Ryan was knowledgeable and helpful throughout the process. When an issue bubbled up when going through the sales paperwork on site they were quick and fair with the resolution. Would buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Great communication, follow through, very amiable & no
Great communication, follow through, very amiable & no high pressure. This dealer has friendly, knowledgeable, and professional staff. Will do business again!
Great communication, follow through, very amiable & no
Great communication, follow through, very amiable & no high pressure. This dealer has friendly, knowledgeable, and professional staff. Will do business again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
I have now purchased 2 vehicles from Courtesy and get all
I have now purchased 2 vehicles from Courtesy and get all of my service done here. I have always been taken care of and treated with respect. They have earned my loyalty and my business.
I have now purchased 2 vehicles from Courtesy and get all
I have now purchased 2 vehicles from Courtesy and get all of my service done here. I have always been taken care of and treated with respect. They have earned my loyalty and my business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very nice dealership!
Very nice dealership! It was one of the best and easiest vehicle buying experiences my wife and I have had. Both Mickey and Kody were great! Highly recommended!
Very nice dealership!
Very nice dealership! It was one of the best and easiest vehicle buying experiences my wife and I have had. Both Mickey and Kody were great! Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Duane, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Salesman Jeff was super!
Salesman Jeff was super! Seemed to go out of his way to get all my questions answered. Finance manager named Ted not so helpful. Low ball you on your trade when other dealerships beat them by 2500 dollars without blinking. I was a returning customer and was told well since he is a returning customer we will give him another 500 absolutely made you feel like he gave not a care to have my business or not.
Salesman Jeff was super!
Salesman Jeff was super! Seemed to go out of his way to get all my questions answered. Finance manager named Ted not so helpful. Low ball you on your trade when other dealerships beat them by 2500 dollars without blinking. I was a returning customer and was told well since he is a returning customer we will give him another 500 absolutely made you feel like he gave not a care to have my business or not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for reaching out to us. Here at Courtesy Buick GMC we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out us at (502) 410-1659 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.
I had an outstanding experience at the dealership thanks
I had an outstanding experience at the dealership thanks to Ted, Matt, and Kody. Ted, the manager, created a welcoming atmosphere, while Matt, my salesman, was incredibly knowledgeable and attentive, making the car buying process a breeze. Kody in finance was transparent and efficient, ensuring I understood all my options. Together, they made my purchase smooth and enjoyable. Highly recommend this team!
I had an outstanding experience at the dealership thanks
I had an outstanding experience at the dealership thanks to Ted, Matt, and Kody. Ted, the manager, created a welcoming atmosphere, while Matt, my salesman, was incredibly knowledgeable and attentive, making the car buying process a breeze. Kody in finance was transparent and efficient, ensuring I understood all my options. Together, they made my purchase smooth and enjoyable. Highly recommend this team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Needed to have the deal ready prior to arriving at the
Needed to have the deal ready prior to arriving at the dealer and they did a good job setting that up. Experience at the dealership was okay and I was done within 1.5 hrs, and part of buying a used vehicle is a 30-day 1000mile warranty. Once i got the vehicle home I had a battery management issue requiring a new battery, something that should fall under this warranty. This warranty is supposed to be used at the dealrship but since I live 200miles away I was told “ we will work with you” I reached out to the dealer I worked with multiple times with no response and whenever I would call them it would just hang up. I have not been able to reach anyone at the dealer and am a little disappointed that I have had to spend an additional 600$ on a vehicle I just got.
Needed to have the deal ready prior to arriving at the
Needed to have the deal ready prior to arriving at the dealer and they did a good job setting that up. Experience at the dealership was okay and I was done within 1.5 hrs, and part of buying a used vehicle is a 30-day 1000mile warranty. Once i got the vehicle home I had a battery management issue requiring a new battery, something that should fall under this warranty. This warranty is supposed to be used at the dealrship but since I live 200miles away I was told “ we will work with you” I reached out to the dealer I worked with multiple times with no response and whenever I would call them it would just hang up. I have not been able to reach anyone at the dealer and am a little disappointed that I have had to spend an additional 600$ on a vehicle I just got.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Cammeron, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (502) 410-1659 at your earliest convenience to discuss how we can turn this experience into a positive one.
We had an exceptional experience at Courtesy Buick GMC!
We had an exceptional experience at Courtesy Buick GMC! We located our vehicle online, and subsequently, the entire process was remarkably efficient and swift. Ryan, our salesman, demonstrated exceptional knowledge and patience. He ensured that we comprehended all of our options and provided guidance throughout each step of the process. The financing process was efficient and expedited, and soon we were driving away in our new truck. The entire team was courteous and efficient, ensuring that the whole experience was seamless. I highly recommend Courtesy Buick GMC and Ryan for a seamless car-buying experience.
We had an exceptional experience at Courtesy Buick GMC!
We had an exceptional experience at Courtesy Buick GMC! We located our vehicle online, and subsequently, the entire process was remarkably efficient and swift. Ryan, our salesman, demonstrated exceptional knowledge and patience. He ensured that we comprehended all of our options and provided guidance throughout each step of the process. The financing process was efficient and expedited, and soon we were driving away in our new truck. The entire team was courteous and efficient, ensuring that the whole experience was seamless. I highly recommend Courtesy Buick GMC and Ryan for a seamless car-buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!
Easy to work with, found the car I was looking for when
Easy to work with, found the car I was looking for when no one else had it. Made buying and setting up my new car and the trade in so easy. Thanks to Ryan and the team!
Easy to work with, found the car I was looking for when
Easy to work with, found the car I was looking for when no one else had it. Made buying and setting up my new car and the trade in so easy. Thanks to Ryan and the team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.