Courtesy Buick GMC

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4.7
(586 reviews)
Visit Courtesy Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 1:00pm–5:00pm Closed
New (877) 253-2841 (877) 253-2841
Used (877) 251-4299 (877) 251-4299
Service (502) 434-5388 (502) 434-5388

Inventory

See all 215 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2004.
The locals here know that the best way to get Buick and GMC deals is to shop at the Louisville dealership that puts them first. At Courtesy Buick GMC we have a professional knowledgeable staff that can help you through the buying process. They are dedicated to matching up each customer with a vehicle that will delight them for years. We are a full-service dealership with an in-house Buick and GMC financing team that will strive to get you the best possible loan/lease terms. Whether you are coming to us with great credit or no credit at all we will fight to bring you the best deal!
A Vehicle for Every Lifestyle

Service center

Phone number (502) 434-5388

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.7
(586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Buick GMC from DealerRater.

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5.0

Great service.

Great service. Ryan is the best. Will get our tenth vehicle from him as well.

5.0

Great service.

Great service. Ryan is the best. Will get our tenth vehicle from him as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Our experience was pretty straightforward.

Our experience was pretty straightforward. We worked with Arthur and he kept us updated along the way and made the process smooth and painless. Great experience

5.0

Our experience was pretty straightforward.

Our experience was pretty straightforward. We worked with Arthur and he kept us updated along the way and made the process smooth and painless. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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5.0

Great experience and efficient service from both the

Great experience and efficient service from both the sales staff and the finance department. Thank you.

5.0

Great experience and efficient service from both the

Great experience and efficient service from both the sales staff and the finance department. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind words! We enjoyed meeting and chatting with you all as well. Hopefully.you had a safe trip back to WV in that pretty new jeep. THANKS AGAIN!

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5.0

To mixh to write but all good.

To mixh to write but all good. Great guy lol. Ol red neck like me.

5.0

To mixh to write but all good.

To mixh to write but all good. Great guy lol. Ol red neck like me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Vull, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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5.0

Service got me squared awY very quickly and for wY less

Service got me squared awY very quickly and for wY less than anticipated. Very pleased

5.0

Service got me squared awY very quickly and for wY less

Service got me squared awY very quickly and for wY less than anticipated. Very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, it means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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5.0

The trucks almost sell themselves, but what we think

The trucks almost sell themselves, but what we think really matters is the customer service at the dealership. Mickey provided unsurpassed customer service. His knowledge and experience is an asset to both the dealership and the customer.

5.0

The trucks almost sell themselves, but what we think

The trucks almost sell themselves, but what we think really matters is the customer service at the dealership. Mickey provided unsurpassed customer service. His knowledge and experience is an asset to both the dealership and the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write such a glowing review for Mickey! He works very hard to ensure everything is perfect and everyone is happy with their decision. His ability to communicate with his customers is unparalleled! Enjoy that pretty new truck!

Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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5.0

The best sales team in the business!

The best sales team in the business! Prompt, knowledgeable and caring! I will definitely buy my next car from Auther!

5.0

The best sales team in the business!

The best sales team in the business! Prompt, knowledgeable and caring! I will definitely buy my next car from Auther!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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5.0

Mickey was very courteous and knowledgeable about the car

Mickey was very courteous and knowledgeable about the car in which we were interested and answered all our questions.

5.0

Mickey was very courteous and knowledgeable about the car

Mickey was very courteous and knowledgeable about the car in which we were interested and answered all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

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5.0

Ryan Johnson was great to work with and he went above and

Ryan Johnson was great to work with and he went above and beyond to put a great deal together. Thanks again Ryan, I really appreciate all your help.

5.0

Ryan Johnson was great to work with and he went above and

Ryan Johnson was great to work with and he went above and beyond to put a great deal together. Thanks again Ryan, I really appreciate all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!

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5.0

Courteous and attentive with a desire to meet my needs

Courteous and attentive with a desire to meet my needs and let the vehicle sell itself

5.0

Courteous and attentive with a desire to meet my needs

Courteous and attentive with a desire to meet my needs and let the vehicle sell itself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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