[{"id":430872,"personPtyId":31807865,"firstName":"Mickey","lastName":"Hendrick","titleText":"Sales","shortBioText":"A graduate from both Trinity and the University of Louisville, this city is his bread and butter. He has a degree in Exercise Physiology and is a certified Strength and Conditioning Specialist. So helping people reach their goals is no foreign accomplishment. If you need help achieving your goal of owning a vehicle, come see Mickey!","emailTxt":"mhendrick@courtesybuickgmc.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/006c71dbd24e.jpg","drDealerId":12047,"dealerEmpStartDtUtc":"1448928000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":430876,"personPtyId":31807867,"firstName":"Stuart","lastName":"Singleton","titleText":"Sales","shortBioText":"Before he began his journey in the car business he was in the Funeral Business. One of the most sensitive industries out there: Here he became an expert in empathy, which he applies to every facet of his life. His career in the car business began July, 17, 1983 and he took all of his training to heart. All of his life experiences have made him better as a person and as salesman. He wants you to know that you are his priority; \"When you think great deal, think; Stuart Singleton.\"","emailTxt":"ssingleton@courtesybuickgmc.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/e08810dad242.jpg","drDealerId":12047,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"425865600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":430875,"personPtyId":31807098,"firstName":"Steve","lastName":"Brinkhaus","titleText":"Sales","shortBioText":"Steve has worked in the car business all his life. The Brinkhaus family were proud owners of a Buick Pontiac GMC dealership, founded in 1980. Steve worked there from the day he graduated from Bellarmine till the day it sold in 2004. He continued to stay with the GM brands and joined our Courtesy Buick GMC family. His knowledge and experience in this industry is a valuable asset to our team.","emailTxt":"sbrinkhaus@courtesybuickgmc.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/749f697f0aaa.jpg","drDealerId":12047,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":626927,"firstName":"Ryan","lastName":"Johnson","titleText":"Sales Professional","emailTxt":"rjohnson@courtesybuickgmc.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/54b9b032e091.jpg","drDealerId":12047,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466597,"personPtyId":31830675,"firstName":"Ari","lastName":"LeBlanc","titleText":"Sales Manager","shortBioText":"I\u001ave lived in Louisville since 2008. Before the car business I attended the University of Louisville with the intention of becoming a dentist. I've been with Courtesy Buick GMC since 2015. Meeting new people is the best part of my job. In my spare time I like to travel, watch movies and I usually workout six times per week. I am a true car enthusiast and have been around cars all my life; assisting you with your purchase would be my pleasure.","emailTxt":"aleblanc@courtesybuickgmc.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/d9858d794c30.jpg","drDealerId":12047,"dealerEmpStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":537039,"firstName":"Bill","lastName":"Baxley","titleText":"Sales","shortBioText":"Bill is a veteran of the U.S Army and traveler from California. With 22 years of professional automotive sales experience he knows his way around a car. 11 of those years he was Salesman of the year, which means he built genuine friendships with his customers. He loves meeting people from all walks of life, so he\u001ad definitely be excited to meet you.","emailTxt":"wbaxley@courtesybuickgmc.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/20cff9985714.jpg","drDealerId":12047,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":430871,"personPtyId":31807096,"firstName":"Matt","lastName":"Kremer","titleText":"Sales","shortBioText":"Matt is originally from Pensacola, FL, but considers himself a Louisvillian since he moved here at the age of 10. He really is a big kid that puts his heart into everything he does. Except for life risking activities, he does not put his heart into life risking activities like; skydiving, or anything height related. He appreciates keeping risks on the game board. All jokes aside, he takes the needs of his customers very seriously. Matt's creative energy makes the car buying experience fun and engaging.","emailTxt":"mkremer@courtesybuickgmc.net","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/3657bef0a344.jpg","drDealerId":12047,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":626928,"firstName":"Arthur","lastName":"Wilson","titleText":"Sales Professional","emailTxt":"awilson@courtesybuickgmc.net","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12047/employees/977f693e4d82.jpg","drDealerId":12047,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":626929,"firstName":"Jeffrey","lastName":"Hoon","titleText":"Sales Professional","emailTxt":"jhoon@courtesybuickgmc.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12047,"dealerEmpStartDtUtc":"1572566400","industryStartDtUtc":"1572566400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Courtesy Buick GMC

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM

Courtesy Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

1:00 PM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2004

The locals here know that the best way to get Buick and GMC deals is to shop at the Louisville dealership that puts them

...

first. At Courtesy Buick GMC, we have a professional, knowledgeable staff that can help you through the buying process. They are dedicated to matching up each customer with a vehicle that will delight them for years. We are a full-service dealership, with an in-house Buick and GMC financing team that will strive to get you the best possible loan/lease terms. Whether you are coming to us with great credit or no credit at all, we will fight to bring you the best deal!

"A Vehicle for Every Lifestyle"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Tire Rotation

$19.95

Oil, Filter Change

$39.95 and up*

Replace Brake Fluid

$149.95

Wheel Alignment (4WD)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
417 lifetime reviews. Includes reviews of Courtesy Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 29, 2020

    Went in for my first oil change and Jack was my advisor. He assisted with everything I needed and was able to get me out in sufficient time

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jack, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear... your experience reflected this!

  • 5.0 out of 5
    July 24, 2020

    This is my second car I have purchased from them. Stewart has helped me both times. He is great to work with. Michele who completed the finance paperwork... was great as well.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you.... We try very hard to make sure our customers are happy every time they visit us so it¿¿¿s gratifying when someone lets us know that we¿¿¿re doing a good job. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!


    Worked with:
    Stuart Singleton

    Sales

    (5.0) 26 reviews

  • June 30, 2020

    Ryan was easy to work with and very thorough. I was not hassled and he made the transaction a smooth one along with Michelle! Great team!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amy, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC we understand it's a big decision where you purchase y...our car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!


    Worked with:
    Ryan Johnson

    Sales Professional

    (5.0) 8 reviews

    Arthur Wilson

    Sales Professional

    NOT RATED

    Jeffrey Hoon

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    July 23, 2020

    Jeff Hoon and Kody Waddell were fantastic. They were very informed about the fleet and financing options and did not try to oversell or pressure. It was... a great car buying experience.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that y...ou chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.


    Worked with:
    Ari LeBlanc

    Sales Manager

    (4.9) 32 reviews

    Jeffrey Hoon

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    July 21, 2020

    Thank you so much for your patience and kindness. Our salesman Arthur was the best and financial man Mr Waddell made this a great experience. We are... forever grateful for your kindness. Thank you so much

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shonda, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be ...very happy to hear about your kind words and high star rating! We hope you have a great day!


    Worked with:
    Arthur Wilson

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    July 19, 2020

    They completed our purchase professionally and efficiently minimizing the time used. All personnel were very personable and caring. My vehicle was sitting... out front, sanitized and ready to go when we arrived to do the paperwork.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're glad to hear our staff took such great care of you! If you have any additional concerns or questions about your new vehicle, we will be more... than happy to assist you! We're here for any concerns you may have! Safe travels!


    Worked with:
    Ari LeBlanc

    Sales Manager

    (4.9) 32 reviews

    Bill Baxley

    Sales

    (4.9) 19 reviews

  • 5.0 out of 5
    July 18, 2020

    This dealership has great prices and great customer service! Highly recommend this dealership. Arthur was a great salesman. Very responsive and communication... was excellent! Would definitely do business there again.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Courtesy Buick GMC. O...n behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.


    Worked with:
    Arthur Wilson

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    July 16, 2020

    Best car buying experience ever!! No hassle salesperson (Ryan Johnson) plus great finance personnel. I would highly recommend this dealership. Big thumbs... up to all

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richards, thank you for your positive review. We're glad to hear that you found our team here at Courtesy Buick GMC so helpful in the purchase of your... new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!


    Worked with:
    Ryan Johnson

    Sales Professional

    (5.0) 8 reviews

    Ari LeBlanc

    Sales Manager

    (4.9) 32 reviews

  • 5.0 out of 5
    July 15, 2020

    We had a great purchase experience for our new Buick Enclave. Arthur Wilson was professional and easy to deal with. Current discounts and pricing are very... good. We also were able to negotiate a good trade in price for our car. Financing was quick and easy and we got a great rate. All in all a great purchase experience. We would definitely recommend Courtesy Buick GMC for your next purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you.... We try very hard to make sure our customers are happy every time they visit us so it¿¿¿s gratifying when someone lets us know that we¿¿¿re doing a good job.


    Worked with:
    Arthur Wilson

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    July 11, 2020

    I purchased a new truck from Courtesy GMC in 2019 and had such a pleasurable experience from from their professional staff and salesman that I returned... in 2020 and purchased another truck. Great service!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ari LeBlanc

    Sales Manager

    (4.9) 32 reviews

    Matt Kremer

    Sales

    (4.3) 10 reviews

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