Reviews
They were nice and took time to talk and explain
They were nice and took time to talk and explain everything and answered my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Professional & promt service from start to finish!
Professional & promt service from start to finish! Jeff Hoon & Kody Waddell provided EXCEPTIONAL customer service. They were patient with me to assure all of my requests were met!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Samuels, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Every one at Courtesy was so nice!
Every one at Courtesy was so nice! Jeff spent lots of time with us to make sure we got exactly what we wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Everyone was very helpful and courteous and professional.
Everyone was very helpful and courteous and professional. The sales Consultant worked diligently to secure the car that I wanted to purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to know we were able to provide a positive experience! Thank you again for choosing Courtesy Buick GMC and we hope to see you again.
Excellent customer service and efficient turn around
Excellent customer service and efficient turn around while buying new Yukon AT4. Very pleased with Arthur and the entire team at Courtesy! We were out of town guests, but made to feel like family. Thanks for the great experience shopping for our new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jessica, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Very knowledgeable and informative Made the experience
Very knowledgeable and informative Made the experience pleasant. Paperwork done quickly. Everyone was very polite
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
All the staff especially my sales person, Mickey
All the staff especially my sales person, Mickey Hendrick, were very welcoming, friendly, accommodating and explained all aspect of transaction to me, without any “sales pressure”.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Reza, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Our experience was stress free and very easy Everyone
Our experience was stress free and very easy Everyone was very friendly and understanding and listened to our concerns.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Top notch experience working with this dealership and
Top notch experience working with this dealership and especially with my sales rep Arthur Wilson. Arthur was always timely and very responsive with all of my questions. My trade in was valued at a fair and competitive price when compared to offers from other dealerships. Kody the finance manager made the final paperwork smooth and a no pressure experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Courtesy Buick GMC we are always striving to do better than your last visit.
We bought the GMC Yukon Denali XL Ultimate from this
We bought the GMC Yukon Denali XL Ultimate from this dealership when we first saw the car we fell in love with it it was all nice a shiny but when we got home there was a scratch on the front lower bumper like it was done during transportation, I notified a sales guy Steve sent him a picks and even sent him a picture that we took a couple of hours after we left a dealers parking (cuz we are from.lexington abaut 1:20 min drive to our home) with the scratch and they offer me a $200 for it (and the car is $110k). So my advise to any future buyer be very careful don't be like us all exited abaut new car DO A VERY GOOD EXPECTION BEFORE YPU LEAVE THE LOT
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car