Skip to main content

Courtesy Buick GMC

(831 reviews)
Visit Courtesy Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 1:00pm–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (877) 253-2841 (877) 253-2841
Used (877) 251-4299 (877) 251-4299
Service (502) 434-5388 (502) 434-5388

Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service

Service rep was very courteous. My battery had gone dead and I needed an oil change and tire rotation. The service was prompt and done well. I was especially pleased that they sanitized the steering wheel, etc when they completed the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Dealer response

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Great place to shop for a vehicle. Nice people and fast...

Great place to shop for a vehicle. Nice people and fast service. I will most definitely recommend a friend to shop at this dealership. Everyone was friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Melissa, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Courtesy Buick GMC to have earned it.

Matt K

Great service even under social distancing guidelines. The vehicle was super clean upon pickup, and the paperwork was simple to complete. Also very helpful getting a great rate on our loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Matt, thank you for your positive review. We're glad to hear that you found our team here at Courtesy Buick GMC so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers each visit. Take care!

Everyone is friendly and courteous All questions are...

Everyone is friendly and courteous All questions are answered in a simple manner. When you leave you feel that you have been well taken care of from sales to finance personnel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Debs, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Nice, clean and observed new policies in safety policies...

Nice, clean and observed new policies in safety policies due to Covid-19. Courteous and very helpful. Knows product. Mickey was very knowledgeable about the car I purchased and answered ant questions. At end of sale he showed me how to use all the high technology available in the car. I found him to be very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Beth, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Courtesy Buick GMC!

Very impressed with the way they handle business with all...

Very impressed with the way they handle business with all the problems going on. Ryan our salesman was fantastic!!!!! We were very happy and satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're pleased to hear we were able to help you out! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

FIRST MAINTENANCE SERVICE

Was a very satisfying experience without any hassle or delays with getting First Maintenance which consisted of oil change filter change tire rotation fluid check.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

WORK HARD FOR YOU

They tirelessly work to get you the best deal and do the best work when it comes to service. Personnel are polite and courteous to customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our efforts! We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC

Absolutely the best car buying experience I’ve ever had....

Absolutely the best car buying experience I’ve ever had. Bill was a great salesman and very thorough and informative. Michelle who handled the financing was super nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Courtesy Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Bill & Kody did a great job taking care of us. This...

Bill & Kody did a great job taking care of us. This process was simple and we got a great truck. In the midst of these challenges the team made our decision easy. Thanks. F Bates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out to us if there's anything more we can do!