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Courtesy Buick GMC

(831 reviews)
Visit Courtesy Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 1:00pm–5:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (877) 253-2841 (877) 253-2841
Used (877) 251-4299 (877) 251-4299
Service (502) 434-5388 (502) 434-5388

Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Buick GMC from DealerRater.

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The Dealership was very easy to deal with they where more

The Dealership was very easy to deal with they where more than welling to go over vehicle and point out all and any discounts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Our salesperson, Jeff Hoon, was outstanding: very

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, Josh, initially provided us with information on our first visit and we found him very knowledgeable and helpful. When I entered the building, I was looking for Ari, the General Sales Manager, who has always been our Go-To person, ever since we purchased our first car from him in 2017, however, Ari was unavailable because he was with another customer. Josh saw me walking around and looking at cars and reached out to me and asked if I had any questions. He proceeded to explain the features on the GMC Acadia Elevation, which I eventually purchased. He will be a great salesperson also. Additionally, the Finance Officer, Michelle, was very friendly and personable and she made the paperwork appear to be an easy process for her. I give this dealership high marks because I visited several dealerships prior to purchasing a new car and I returned to the dealership where we have always felt valued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, Josh, initially provided us with information on our first visit and we found him very knowledgeable and helpful. When I entered the building, I was looking for Ari, the General Sales Manager, who has always been our Go-To person, ever since we purchased our first car from him in 2017, however, Ari was unavailable because he was with another customer. Josh saw me walking around and looking at cars and reached out to me and asked if I had any questions. He proceeded to explain the features on the GMC Acadia Elevation, which I eventually purchased. He will be a great salesperson also. Additionally, the Finance Officer, Michelle, was very friendly and personable and she made the paperwork appear to be an easy process for her. I give this dealership high marks because I visited several dealerships prior to purchasing a new car and I returned to the dealership where we have always felt valued.

Very welcoming and friendly.

Very welcoming and friendly. Not pushy .made my trade easy and stress free. Show room was nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

The process was easy from start to finish.

The process was easy from start to finish. Arash Ghaeli was helpful and found me the car I wanted. We were able to put the deal together over the phone and via text which worked great for me and my busy schedule. Once we agreed to terms, I was only at the dealership for an hour to sign everything. Great job Arash!!! I highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I found this Dealership to provide great customer service

I found this Dealership to provide great customer service from start to finish. They follow up and follow through with the process. I am happy with my purchase and will recommend with high praise. I was especially impressed how the Sales Mgr. Walt took the time to come over and check on me. Matt and Mickey were also great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

I have used Courtesy Buick for years and trust them to

I have used Courtesy Buick for years and trust them to purchase vehicles as well as to service them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jeniseh, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Salesman was very nice not pushy very good experience

Salesman was very nice not pushy very good experience overall. Enjoying my new Buick SUV.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We hope you have a great day!

Very courteous and professional staff.

Very courteous and professional staff. Massive inventory of well-priced vehicles. A clean, comfortable dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

The whole experience was amazing!

The whole experience was amazing! Awesome customer service . Everyone was so nice . Will recommend to everyone for a new car .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Jeff H.

Jeff H. Did a great job helping us find exactly what we were looking for. I appreciate a salesperson that actually ask what’s important to me and listens. He took time to explain all the features and benefits of our new car. They are heads and shoulders above the other car dealers. Thank you Jeff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!