Reviews
The internet sales response was quick and seamless and
The internet sales response was quick and seamless and the sales staff was great. Very transparent on pricing and no games.
The internet sales response was quick and seamless and
The internet sales response was quick and seamless and the sales staff was great. Very transparent on pricing and no games.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience here and will be back in the
I had a great experience here and will be back in the future! Facility was clean and comfortable.
I had a great experience here and will be back in the
I had a great experience here and will be back in the future! Facility was clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an absolutely fantastic experience at Toyota on
I had an absolutely fantastic experience at Toyota on Nicholasville! From the moment I walked through the doors, I felt welcomed and valued. The staff went above and beyond to ensure I was comfortable and had all the information I needed to make the best decision for my next vehicle. My salesperson, Svetlana Bagach, was incredibly knowledgeable, patient, and attentive—answering all my questions and taking the time to understand exactly what I was looking for. The finance team made the entire process smooth and stress-free, walking me through every step with transparency and professionalism. What stood out the most was the overall atmosphere—there’s a genuine sense of teamwork and a commitment to excellent customer service. The dealership is clean, organized, and stocked with a great selection of vehicles. I really enjoyed the snack bar and the Bad xxx coffee! I drove away in a car I absolutely love and felt confident about my purchase. If you’re looking for a dealership that treats you like family and truly cares about your needs, Toyota on Nicholasville is the place to go. I can’t recommend them enough! Thank you, Toyota on Nicholasville, for making my car-buying experience so enjoyable. I’ll definitely be back for future purchases!
I had an absolutely fantastic experience at Toyota on
I had an absolutely fantastic experience at Toyota on Nicholasville! From the moment I walked through the doors, I felt welcomed and valued. The staff went above and beyond to ensure I was comfortable and had all the information I needed to make the best decision for my next vehicle. My salesperson, Svetlana Bagach, was incredibly knowledgeable, patient, and attentive—answering all my questions and taking the time to understand exactly what I was looking for. The finance team made the entire process smooth and stress-free, walking me through every step with transparency and professionalism. What stood out the most was the overall atmosphere—there’s a genuine sense of teamwork and a commitment to excellent customer service. The dealership is clean, organized, and stocked with a great selection of vehicles. I really enjoyed the snack bar and the Bad xxx coffee! I drove away in a car I absolutely love and felt confident about my purchase. If you’re looking for a dealership that treats you like family and truly cares about your needs, Toyota on Nicholasville is the place to go. I can’t recommend them enough! Thank you, Toyota on Nicholasville, for making my car-buying experience so enjoyable. I’ll definitely be back for future purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best place around for service.
The best place around for service. They got me in same day, and took great care of me once I was there. Even offered a free video inspection and car wash!
The best place around for service.
The best place around for service. They got me in same day, and took great care of me once I was there. Even offered a free video inspection and car wash!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Blake and his team were amazing to work with.
Blake and his team were amazing to work with. They had the vehicles priced upfront and were true to that when I came for a great car buying experience!
Blake and his team were amazing to work with.
Blake and his team were amazing to work with. They had the vehicles priced upfront and were true to that when I came for a great car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I couldn’t be happier with my experience at Toyota on
I couldn’t be happier with my experience at Toyota on Nicholasville! Purchasing my pre-owned 2022 Toyota 4Runner was incredibly easy and smooth from start to finish. The team was knowledgeable, friendly, and truly made me feel like a valued customer. They went above and beyond to ensure I had all the information I needed, and the entire process was seamless. If you’re looking for a stress-free car-buying experience with top-notch service, I highly recommend Toyota on Nicholasville. Thank you for helping me drive off in my dream vehicle! 🚙🎉
I couldn’t be happier with my experience at Toyota on
I couldn’t be happier with my experience at Toyota on Nicholasville! Purchasing my pre-owned 2022 Toyota 4Runner was incredibly easy and smooth from start to finish. The team was knowledgeable, friendly, and truly made me feel like a valued customer. They went above and beyond to ensure I had all the information I needed, and the entire process was seamless. If you’re looking for a stress-free car-buying experience with top-notch service, I highly recommend Toyota on Nicholasville. Thank you for helping me drive off in my dream vehicle! 🚙🎉
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesman
Brian Banks was great to work with. He went out of his way to help me get my truck on his day off. Thank you Brian.
Great salesman
Brian Banks was great to work with. He went out of his way to help me get my truck on his day off. Thank you Brian.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
One star
I posted a negative review and this site won’t post it. I was named called by staff and had to return the next day to get the mess cleaned out of the interior . Read it on Yelp
One star
I posted a negative review and this site won’t post it. I was named called by staff and had to return the next day to get the mess cleaned out of the interior . Read it on Yelp
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Highly recommend. Bre
I just bought a used car and it was a great experience. My salesman Kevin Turner was courteous and very knowledgeable about the car. He made it very easy for me.
Highly recommend. Bre
I just bought a used car and it was a great experience. My salesman Kevin Turner was courteous and very knowledgeable about the car. He made it very easy for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible
Salesmen give misleading and false information. They advertise cars they don’t have to pull you in to their lot. They have terrible customer relations unless you are purchasing, once you sign the contract they really don’t CARE. I bought a70,000 dollar vehicle and the next day had to it for service.
Terrible
Salesmen give misleading and false information. They advertise cars they don’t have to pull you in to their lot. They have terrible customer relations unless you are purchasing, once you sign the contract they really don’t CARE. I bought a70,000 dollar vehicle and the next day had to it for service.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase