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Had an awesome experience at Toyota on Nicholasville. I worked with Ron and Jacob specifically, and these two were absolutely great. I had called ahea...d of time to let them know the vehicle I was interested in seeing, and they were at the door waiting for me when I arrived. They provided me a ton of information on the car and never made me feel pressured to buy, which I really appreciated. When it came time to negotiate price, I voiced my concerns and where I would like to get the on-the-road cost, and I felt they were more than fair in getting me to a number that made me feel comfortable. Wonderful overall experience! Ron and Jacob were EXCELLENT.
Thank you so much for taking the time to write a fantastic review. We couldn't be happier to hear you received a high level of customer service from R...on and Jacob. We love to know our guests are pressure-free feeling comfortable through the process. We appreciate your loyalty and business.
Love this dealership. Bought my car in 2010. Love my Yaris. Recalls are quickly taken care of. I didn't know I had a recall till the Service Rep t...old me. I had gotten an oil change and was advised at that time. I live in Georgetown, but don't mind the drive when I KNOW my car is cared for properly. All the folks working at this dealership are kind, and enjoy a sense of humor. The service Rep who take care of me on 2/19/18 was especially kind. I even received free girl scout cookies and free cold water.
Thank you for sharing your five-star experience with us! We appreciate your business, and we look forward to serving you for many more years.
Toyota on Nicholasville used cars made buying a new/used Toyota Highlander a breeze. They was very helpful with no pressure for us to buy until we w...as ready. Jacob Smith the salesman and Mark the sales manager did what they could when we was ready to buy to help us seal the Nnn
Thank you for the five-star review!Congratulations on the Toyota Highlander! We are thrilled to hear that your visit was hassle-free, and will make su...re to let Jacob and Mark know that they took good care of you. We appreciate your time and business, and look forward to working with you again in the future!