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Toyota on Nicholasville

(79 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service

Toyota on Nicholasville is an outstanding dealership with superb customer service. Bill Booth and John Carroll were great to work with, and Dave Conley is the best general manager on the planet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review and share your experience! We strive to always make the buying process simple and stress free for our customers. Transparent pricing and a helpful staff are just two of the ways we try and do business here at Toyota Scion on Nicholasville, and we are happy that Bill and John were able to take care of you during your purchase and paperwork process to make sure you received the best service. We look forward to working with you in the future. Wishing you many happy miles!

Bill Booth is the man to see

I never thought I would be able to say that I trusted a car salesman, but I trust Bill. He is honest and upfront about all the vehicles we looked at. He is very patient and knowledgeable and doesn't rush you. He made me feel so comfortable and he listened to what I was wanting and he found it for me. When we took a test drive of a 2013 Highlander, I told him the true test would be if fit in my tiny garage. We took it to my house, he even moved my fridge to help make room!!! It fit so back to the dealership we went and I bought it. He has been in contact with me since then making sure I am happy with my purchase. I am thrilled with my new vehicle and grateful for such a good guy to help make my purchase as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for leaving us this review and sharing your experience. We are happy to hear that Bill did everything he could to make your experience a great one! Congratulations on your new Highlander, and we hope you will return to us with all your vehicle needs in the future!

Prius C

Recently purchased a 2014 Prius C from Carlos bowman. The whole experience was great. Not a lot of time wasted. Very courteous and low pressure staff. Met all of my needs quickly and made the deal much easier. The Prius is great as well. Averaging 58 mpg the first week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We really appreciate you and your business. We are pleased to hear that you enjoyed your experience here with Carlos and we thank you for your recommendation. We look forward to working with you in the future!

Great Experience. Great Salesman.

My husband and I recently bought our new 2014 Camry. Our first time buying a car on our own, this dealership is great!!!! Our salesman, Tyler Hendricks was wonderful, he was personable, not pushy at all , let us check out the cars without breathing down our necks like some others do. The whole process went smoothly and fairly quick. Tyler worked with us and got our monthly payments exactly where we wanted them, which we really appreciated. I would highly recommend this dealership and salesman to anyone looking for a new or used car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We are so happy to hear that you enjoyed your experience here. We sincerely appreciate your feedback! Enjoy your Camry!

Bill Booth of Toyota on Nicholasville

My wife Arianna & I rate Bill 100% for outstanding service and care of us in our car buying experience. He is highly recommended by us for taking his time and not using any high pressure sales techniques that we had experienced at another dealership in the past. Bill is very friendly and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Peter! Thank you for your review! We are so pleased that you and your wife had an enjoyable experience! We look forward to working with you again in the future! Enjoy your new Camry XLE! -Toyota On Nicholasville Team

Bill Booth of Toyota on Nicholasville

My wife Arianna & I rate Bill Booth 100% for outstanding service and care of us in our car buying experience of a brand new Toyota Camry XLE. He is highly recommended by us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Peter! Thank you for your review! We are so pleased that you and your wife had an enjoyable experience! We look forward to working with you again in the future! Enjoy your new Camry XLE! -Toyota On Nicholasville Team

Buying a car

Bill was very kind and patient throughout the process of me buying my new car. I am thankful for his help and his willingness to keep in contact to make sure everything is still going well. I love my Prius and felt the staff at Toyota on Nicholasville did a great job providing me with exceptional customer service! I would absolutely recommend Bill if someone I knew were looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jayne! Thank you for your review! We are so happy to hear that you enjoyed your experience here with Bill. Thank you for your recommendation! Enjoy your Prius! -Toyota On Nicholasville Team

Bill Booth- IS THE BEST

Bill Booth is one of the reasons we bought from Toyota on Nicholasville . He was easy to work with and made the process smooth . Walked in and told him what our plans were and that it might be a month before able to purchase and he stayed with us the whole time without pressuring us . When it it was time to buy he had the car we wanted ready to go right down to a bow on it (literally ) for our daughter cause it was her first car. Needless to say I think Bill Booth is my daughters best friend now lol. He has followed up with us and even had the car washed for us since we bought it. Great guy great dealership and all around great experience. If you are even thinking about purchasing a new car you need stop in and talk to Bill Booth first before you go any where else .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review our dealership! We are so pleased to hear that you had an enjoyable experience here with Bill Booth!Thank you for your recommendation! We look forward to working with you again in the future! We hope your daughter is loving her Toyota! -Toyota On Nicholasville Team

Salesman Bill Booth - Toyota of Nicholasville

We stopped in on an impulse after getting the run around from the Kia dealership, (our credit was not an issue). I was not in the friendliest of moods and the first person I laid eyes on at TON was Bill Booth. I approached him, told him about our unpleasant experience at Kia, and he took over from that point. Totally different experience! We ended up driving off the lot in a new Camry within a few hours. Needless to say, Bill soothed our. ruffled feathers and made the whole experience seem effortless. Thank you Bill Booth and Toyota of Nicholasville !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Loretta! Thank you for taking the time to review our dealership! We are so pleased that you chose TON and had a great experience with Bill! Enjoy your new Camry! -Toyota On Nicholasville Team

Excellent car buying experience

I went to Toyota on Nicholasville after looking at several car dealership websites reading reviews and checking inventory. I cannot say enough good things about Toyota on Nicholasville. They live up to their excellent reputation. Bill Booth was friendly and professional but never pushy, very knowledgeable but was able to explain in terms I could understand. I feel fortunate to have picked TON as my car dealership and even more fortunate to have Bill to help with the car buying experience. I would not hesitate to recommend him and TON to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cathy! Thank you for your review! We are so pleased to hear that you had a great experience here with Bill! We thank you for your recommendation and look forward to working with you in the future! -Toyota On Nicholasville Team