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Meet Chris Norris

Chris Norris headshot
Service Manager
(12 reviews)

Reviews

I had a appointment and it took 1 hour and a Half,

I had a appointment and it took 1 hour and a Half, Others have said the same.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for the length of time it took to have your vehicle serviced when you were here. We are working to ensure that you and others do not have this issue with any of your future visits.

The Service Writer and the guy that picked my car up,

The Service Writer and the guy that picked my car up, along with the Manager are 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad to hear it and thank you for using our Pickup/Delivery service. We truly appreciate your business, please let us know when we can be of service again.

Very friendly and amazing employees and service.

Very friendly and amazing employees and service. I bought and have my car serviced at Jack Kain for the family friendly dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your continued support, without customers like yourself we wouldn't be in Versailles the last 65+ years. Thank you Becky!

I have bought 2 vehicles from Jack main Ford both times

I have bought 2 vehicles from Jack main Ford both times nik vinn was very nice and pleasant to deal with I would highly recommend them for your next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business! We’re really grateful and appreciate you taking the time to share your opinion about your experiences with the Jack Kain Ford Sales department. If and when we can be of further service, please don't hesitate to reach out.

I have been using this dealer for years.

I have been using this dealer for years. They are great about taking care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear your positive feedback! Our customers are our top priority. Thank you for your continued trust and business. We appreciate you!

Love Jack Kain Ford.

Love Jack Kain Ford. Great people and service ! I recommend them ! Thank you every one !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate you and your business!

Very knowledgeable and helpful in helping me make a good

Very knowledgeable and helpful in helping me make a good decision and helpful in what coverage I needed for my explorer in the future needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Love hearing this Emily! Thank you for your business, we appreciate you.

From the first phone call to the meeting the salesman Nic...

From the first phone call to the meeting the salesman Nic and new car sales manger Bill Kain to the purchase of a new Ford Ranger this was the best service I’ve ever had at a Dealer thanks Bill And Regina Black.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jack Kain Ford -- great dealership

Our courteous and knowledgeable sales associate, Bill Edwards, helped us find the car that was right for us. The service department and Quick Lane always do great work. Trevor Bryan and James Holt are wonderful to work with. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Friendly and Informative

Jack Kain Ford is one of those dealerships with down to earth and honesty morals. My wife took the 2013 Ford Fusion in for service and some computer glitches, fixed and ready to roll with all concerns addressed and taken care of! Thanks again for all those in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.