Adams Buick GMC

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Adams Buick GMC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

Sales Department

...


Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and used vehicles is updated daily.

Service Department
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and highly skilled factory-trained technicians.

"WE ARE A LEXINGTON, KY & RICHMOND, KY #1 BUICK GMC DEALER -- READY TO SERVE YOU TODAY!"

Service

Wheel Balance

$39.95

Tire Rotation

$15

Oil, Filter Change

$39.95

Wheel Alignment (FWD)

$54.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 17, 2019

    We bought a car from this dealer. We live out of state. Long story short, do not use Allan Joseph for a sales rep, and if you live out of state, only use... Paul Todd. Mr. Paul gets things done right, the first time. I wish I could review just the persson and not the business as a whole.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    June 27, 2018

    Treated poorly after my hubcap fell off. I didn't notice it quick enough. Veterans stay away from this dealer. Very disrespectful. Bad service relations... and. communication

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    I called Derek right after his initial complaint - his hubcap had fallen off - he notified us several weeks later he was upset we wouldn't pay it( he ...had driven from Ky to Fla) I sent him a check for $50 two weeks ago to cover the hubcap. Don't know why he is not happy. Rick Wicker GM of Adams

  • 5.0 out of 5
    May 18, 2018

    The salesman made the buying process very easy when I purchased a used vehicle. All of the employees were very friendly and congratulated me on the purchase... of a vehicle. I drove nearly three hours to make a purchase because they had the vehicle I wanted and I'm glad I did. I would shop with Adam's again given the opportunity.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    March 31, 2018

    I went to Adams to buy because I had purchased from them before. The “manager” was rude and the salesman didn’t know what he was doing. Wasn’t a good experience

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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (859) 759-0092... when you have an opportunity, and we will be more than happy to try and turn your experience around. When were you in the dealership? We had a "Staffed Sale" in March - the team that was waiting on customers was not our store employees. I apologize for your treatment. Sincerely, Rick Wicker General Manager

  • 5.0 out of 5
    April 6, 2017

    Friendly and easy-going staff. Convenient options for scheduling. Quick to answer all questions about your vehicle! I had a great experience with Adams... GMC and will continue to go back again!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2017

    I have purchased 5 trucks and cars from Paul Todd. The man treats you Right

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2017

    The sales person that we had was Paul Todd of Richmond Ky dealership.He went above more then you could ask of a salesmen for us.He got us the best deal... for our trade in on the new car.Mr.Todd was very up front about anything he was working on to get us the best deal for the new car.Any employees that we where around at the dealership was always smiling and very friendly.The dealership was very clean right down to the garage.We meet the garage staff at the dealership and they made you fill very welcome and I think they will take very good care of our new Buick.I have never owned a Buick but I am happy to say = I LOVE MY NEW BUICK ENCORE!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2017

    we brought a friend in to help him get reliable care and they got him in 1 and we was able to schedule service on ours and they came to us and said we... can do that right now instead of waiting

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2017

    very professional, salesman knew everything about the LaCrose and taught me how to use each feature.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2017

    the staff was very professional and provided quality customer service at each step of the buying process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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