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Meet Johnny Case

Johnny Case headshot
Assistant Service Manager
(147 reviews)

Reviews

Frankfort Toyota has sold us our last three vehicles.

Frankfort Toyota has sold us our last three vehicles. Two from Skeet Tuttle and this third one from Greg Woods. It’s always quick and easy here. Honest and professional employees really make the difference here. I’m sure we will continue to shop at Frankfort Toyota. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Fantastic to hear! Thank you very much for your patronage of Frankfort Toyota.

Looking for a new or used vehicle to see Blake.

Looking for a new or used vehicle to see Blake. Great guy that will give you a great deal!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you very much for your review. If you have any questions please do not hesitate to let Blakey know.

Great team in service department, always friendly and

Great team in service department, always friendly and helpful. Never disappointed in the service I received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind words. We appreciate your trust in us when servicing your vehicle.

This is my 6th Toyota RAV4 Hybrid purchase from Greg

This is my 6th Toyota RAV4 Hybrid purchase from Greg Woods. I purchased over the phone sight unseen. Greg makes the process as simple as possible. I love my Toyota RAV4, thank you Greg & Toyota team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you for your business and please do not hesitate to let Greg know should you have any questions.

I love going to this dealership.

I love going to this dealership. I have space to work while I wait for service, doughnuts and coffee to keep me fueled, and TV to watch if I’m bored. Great place to service your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and noticing the environment we strive to create for our guests while waiting on vehicle service.

Just bought our second vehicle from them.

Just bought our second vehicle from them. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back to us. We appreciate your business and hope to see you again in the future.

I enjoyed my first experience in the service department.

I enjoyed my first experience in the service department. My advisor, Johnny, was polite, helpful, and even patient with my lack of knowledge of my own car. Everything was done quickly and professionally - I also loved the free doughnuts and coffee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for Servicing with us. We appreciate your business and stand ready to help you when needed throughout the ownership experience.

Appreciation for Frankfort Toyota

Very efficient and courteous. Answered all my questions and concerns. Johnny Case took the time to show me a β€œhow to” before my upcoming trip. Very much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

It was our pleasure. Thank you for choosing Frankfort Toyota.

Customer service from top to bottom is excellent.

Customer service from top to bottom is excellent. Special kudos to Johnny Case service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Johnny has been with us for many years and our entire Service is always happy to assist you.

I have dealt with Frankfort Toyota for many years.

I have dealt with Frankfort Toyota for many years. I recently had my 2021 4 Runner serviced. My oil and filter was changed, tires rotated and all fluids topped off, in addition to the full service. It took me 35 minutes from the time I pulled in until I was back on the road. Service was outstanding, staff was very courteous and my Toyota is great. I highly recommend Frankfort Toyota for buying and all servicing, Great Job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business over the years and entrusting us with the maintenance on your 4Runner. Please do not hesitate to let us know should you have any questions.