Frankfort Toyota

The team at Frankfort Toyota has far exceeded my expectations for my daughters recent new car purchase! They went above and beyond in every aspect of the deal and truly made the entire experience a wonderful one for all of us. Steve Tewell and Billy Gorth were up front, honest and completely transparent with us. They even stayed late, since we were those customers who showed up 30 minutes before closing. They both worked hard to get my daughter a great deal on the new Corolla iM, with a payment she could afford. Steve was very knowledgeable and spent time with her going over all the features of the car, as well as answering the hundreds of questions she had. They made her feel important and treated her with respect. She certainly learned a lot as a young car buyer (and she may have taught her mom a thing or two). She's also thrilled with the 4 years of maintenance which reduces her out of pocket expenses. The whole process was very quick and very pleasant, from beginning to end and I can assure you that we'll be back and will refer anyone we know who may be in the market for a new vehicle. Thank you to the team at Frankfort Toyota for the amazing customer service and for a phenomenal experience!!

I purchased a 2017 Toyota Sienna Van. I worked with Chris Stewart. He was very knowledgeable about the van. The pricing information was well explained and the negotiation process was simple. Dana Arnold was helpful with the Members Heritage Credit Union finance programs. Chris spent 30-45 minutes orientation with all the features, controls and electronics of the new van and made sure my business sales contacts were fully functional in the phone system before I left the dealership. I have experienced the high pressure sales pitch with no negotiating at two other KY dealerships. This was the exact opposite. I don't think you could have a better buying experience than working with Chris Stewart at Frankfort Toyota.

I know I can trust Beth in service to listen and try to pinpoint what needs checking. Also this time, some of the service guys noticed that I had not put the sticker on my license plate and took care of that right then. Service is what gets continued business. I will always shop Glenn Toyota.