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Dealers  /   Crystal Lake, IL  /  Crystal Lake Chrysler Jeep Dodge RAM

Crystal Lake Chrysler Jeep Dodge RAM

4.4 out of 5 4.4
152 reviews
5404 South Route 31 Crystal Lake, IL 60012
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 1:00 PM

Crystal Lake Chrysler Jeep Dodge RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 577-8532
Used (888) 556-6153
Service (877) 347-2508

Inventory

NEW
$22,270 MSRP
2019 Dodge Journey
  • Exterior Color: Pitch Black Clearcoat
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$33,974 MSRP
2019 RAM 1500 Classic
  • Exterior Color: Bright Silver Clearcoat Metallic
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$25,133 MSRP
2019 RAM ProMaster City
  • Exterior Color: Black Metallic
  • Transmission: 9-Speed Automatic
  • Drivetrain: FWD
NEW
$38,401 MSRP
2019 Jeep Grand Cherokee
  • Exterior Color: Billet Silver Clearcoat Metallic
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$40,285 MSRP
2019 Jeep Wrangler Unlimited
  • Exterior Color: Mojito! Clearcoat
  • Transmission: NOT SPECIFIED
  • Drivetrain: 4WD
NEW
$30,475 MSRP
2019 Jeep Compass
  • Exterior Color: Diamond Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: 4WD

Our Employees

(5.0) 12 reviews

Mark Kropp

Internet Sales Manager
(5.0) 6 reviews

Kevin Lessner

Sales
(5.0) 5 reviews

Doug Miller

Sales
(4.7) 17 reviews

Scott Rosenberg

General Manager
(4.7) 13 reviews

Jack Irwin

Internet Manager
(4.4) 7 reviews

Brad Stickels

Truck Manager
NOT RATED

Randy Wilberscheid

Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since December 2002

Welcome to Crystal Lake Chrysler, Jeep, Dodge, Ram serving the Chicagoland's automotive needs! Our goal is to continually offer our customers the very best in customer service, selection and values at our conveniently located Northern Illinois dealership as well as here on our website.

...



Crystal Lake Chrysler Jeep Dodge has an extensive inventory of new cars, trucks or SUVs that will fit your needs and budget; getting you on the road in no time. Our new Chrysler, Jeep Dodge and Ram dealership has a comprehensive inventory of all the new models. Stop in a speak to one of our knowledgeable auto sales consultants today!

Photos & Videos

4
Photos

Service

Tire Rotation

$22.95

Oil, Filter Change

$32.95 and up*

Multi-Point Inspection

Complimentary

Brake Inspection

$22.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
152 lifetime reviews. Includes reviews of Crystal Lake Chrysler Jeep Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews good service friendly and helpful crystal lake service advisor great service general manager buy jeep staff was friendly truck service oil change return phone new jeep highly recommend
All Reviews good service friendly and helpful crystal lake service advisor great service general manager buy jeep staff was friendly
All Reviews good service friendly and helpful crystal lake service advisor great service general manager buy jeep staff was friendly truck service oil change return phone new jeep highly recommend
  • 5.0 out of 5
    Re: Prompt, courteous service
    by Shoops from DealerRater.com
    May 23, 2019

    Had vehicle in for oil change, tire rotation and programming remote start in Express Lane. Staff was professional and courteous...service was completed... promptly and as expected. Would recommend the Service department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Purchase of 2019 Rubicon
    by staciahahn from DealerRater.com
    May 22, 2019

    Great experience! Mark did a great job with me. It's a well run operation. The financing transition was good too. I'd recommend C L Jeep!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mark Kropp

    Internet Sales Manager

    (5.0) 12 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Outstanding
    by Martin from North Aurora, IL
    May 29, 2014

    Traded in my Volkswagen for an Wangler Unlimited. 4K off sticker. No hidden charges. I drove 1.5 hours to buy this vehicle and it was completely worth... it. Ask for Jack.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    I love Crystal Lake Chrysler Jeep Ram
    by Amy from DealerRater.com
    May 17, 2019

    My family and I have bought many vehicles from CLCJR since 1991 and I would not think of going to any other dealer. The management and staff have always... been professional and courteous. We have recommended this dealership to many friends and they have report the same feelings.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Oil change tire rotation
    by Dpaddock923 from DealerRater.com
    May 7, 2019

    They were very professional and friendly from the time I walked in until the time I left. Didn't have an appointment but they still changed my oil and... did s tire rotation in a timely manor

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    Customer for several years
    by John59oldcar from DealerRater.com
    May 3, 2019

    Have dealt with Brad for many years. He has helped us on sales and vehicle information, and is great with follow back with vehicle content and satisfaction.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Brad Stickels

    Truck Manager

    (4.4) 7 reviews
  • 5.0 out of 5
    Awesome dealership and service department
    by Lisa-and-Ken from DealerRater.com
    April 29, 2019

    This dealership will work for you without you walking out the door. Large range of vehicles new and used. This is the second vehicle we have purchased... from them and we will be back for the next purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Scott Rosenberg

    General Manager

    (4.7) 17 reviews
  • 5.0 out of 5
    Just like Family
    by Rebi from DealerRater.com
    April 27, 2019

    I've been going to Crystal Lake Chrysler Jeep Dodge for over 15 years. They are wonderful people and treat me just like family!! Thanks Gary Herb and staff!!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Scott Rosenberg

    General Manager

    (4.7) 17 reviews
  • 5.0 out of 5
    Best Service ever
    by Freddy23 from DealerRater.com
    April 27, 2019

    Great service and knowledgeable staff who go out of their way for you to get the best price and to make sure you understand the new vehicle and all it's... functions

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Brad Stickels

    Truck Manager

    (4.4) 7 reviews
  • 5.0 out of 5
    Excellent Dealership
    by RedJeep2018 from DealerRater.com
    April 27, 2019

    From sales to service Crystal Lake Jeep has always been a first class experience. We always recommend this dealership to family and friends. Keep up the... good work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Kevin Lessner

    Sales

    (5.0) 6 reviews
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