Crystal Lake Chrysler Jeep Dodge RAM

New 866-577-8532 Dealer Website
Used 888-556-6153 Email Dealer
Service 877-347-2508

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

3.0
Average based on 20 reviews.
  • Outstanding

    Traded in my Volkswagen for an Wangler Unlimited. 4K off sticker. No hidden charges. I drove 1.5 hours to buy this vehicle and it was completely w...


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    Traded in my Volkswagen for an Wangler Unlimited. 4K off sticker. No hidden charges. I drove 1.5 hours to buy this vehicle and it was completely worth it. Ask for Jack.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • They did me a favor by not selling me a used car

    I looked at a 2011 Ford E-250 around the beginning of August. The van had some body issues that needed to be addressed before I purchased it and t...


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    I looked at a 2011 Ford E-250 around the beginning of August. The van had some body issues that needed to be addressed before I purchased it and this was explained up front. I spoke with Mark Kropp and he was going to get back to be about this but never did. The end result is I bought a 2012 Ford with 12,000 less miles with a warranty and the exact interior shelving I needed for 1,000 dollars more. Bremen Ford in Bremen Indiana delivered the vehicle to my house----Perfect! Thanks for not trying to make a deal!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Dinosaurs

    Found a car on cars.com without pictures, so I asked the dealership to send me pictures. All they said was to stop by in person... Yeah right. I'v...

    Dealer Response

    Our original response not"canned" by the way, was that the Subaru was here and the pictures were online at our website, a link was included for th...


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    Found a car on cars.com without pictures, so I asked the dealership to send me pictures. All they said was to stop by in person... Yeah right. I've sent two more emails, and received 2 identical canned responses. Get with the times, and communicate online. People don't have time for phone calls and browsing in person.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Our original response not"canned" by the way, was that the Subaru was here and the pictures were online at our website, a link was included for the customer to click on. The next day the Subaru was sold and an email was sent saying this. also, this customer was told of a 2010 Subaru that we still have in stock. It is a Limited and he only want's an XT. We try very hard to get the customer the correct info through emails, sometimes a customer may not read the email all the way through.


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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2002

Welcome to Crystal Lake Chrysler, Jeep, Dodge, Ram serving the Chicagoland's automotive needs! Our goal is to continually offer our customers the very best in customer service, selection and values at our conveniently located Northern Illinois dealership as well as here on our website.

Crystal Lake Chrysler Jeep Dodge has an extensive inventory of new cars, trucks or SUVs that will fit your needs and budget; getting you on the road in no time. Our new Chrysler, Jeep Dodge and Ram dealership has a comprehensive inventory of all the new models. Stop in a speak to one of our knowledgeable auto sales consultants today!