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Kerry Chevrolet of Alexandria

(3,199 reviews)
Visit Kerry Chevrolet of Alexandria
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (859) 448-5988 (859) 448-5988
Used (859) 838-4116 (859) 838-4116
Service (859) 838-4023 (859) 838-4023

Reviews

(3,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kerry Chevrolet of Alexandria from DealerRater.

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New Hyundai Tucson purchase

The salesman was very helpful and made sure we got the vehicle we were looking for and made sure to explain everything very well and had everything done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care and Enjoy your new ride!!

The BEST Experience

My husband and I could not have asked for a better experience buying a car than we had at Kerry Chevrolet! Customer service was outstanding from start to finish. Darren was the most helpful, honest, professional salesman and made our experience fun. We are an hour and a half away from this dealership but would be back in a heartbeat. Thank you Kerry Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!!

They listened to what we wanted

My husband and I had been shopping around, and walked in just to look. No pressure tactics were used at any point, and our wants were listened to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! We hope to see you soon!

Great job, guys!

Eddie Monroe and the entire team it takes to satisfy a customer did a great job again yesterday! Yes, I said again—yesterday I purchased my fourth vehicle from Kerry Chevrolet. Past purchases were both new and used. I’ve been highly satisfied with each of them and with my experiences Over the years, but the fellas that worked with me yesterday were all top-notch—pleasant, knowledgeable, helpful. Thank you! I’m sure I’ll be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Kerry of Alexandria as your first choice for all your automotive needs!! We sincerely value your business and are happy to have you apart of the Kerry Family!! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2018 Tahoe Purchase

Yesterday I purchased my 6th new Tahoe from Kerry Chevrolet in Alexandria, Ky. I have been a loyal customer for 15 years because they always treat me with the utmost respect and value my time. They give me the best trade-in value for my vehicles and do anything within their means to make us happy. The dealership is clean, comfortable, and everyone is courteous. Eddie Monroe, Sonny, and Brandon were exceptional with the handling of my purchase from start to finish. However, it is never finished because they treat me like family and take care of absolutely anything for years after my purchases. I highly recommend Kerry Chevrolet in Alexandria, Ky to anyone who is looking to purchase a new or used vehicle. Thank you for being my Chevy family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for choosing Kerry Chevrolet as your first choice for all your automotive needs, We are happy to have you apart of the Kerry Family. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day and enjoy your new ride!!

Easy to work with.

Sales guys aren't pushing and they let you test drive whatever you want. Matt sat with me almost all day while I was working with my credit union. Great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!!!

Great customer service

Helped me to get a good deal on a great truck. Worked with a few staff members so i could get the most value out of our transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Kerry Chevrolet. Thank you, and have a fantastic day!

Excellent customer service

We were very happy with our experience. The customer service was excellent. They really worked with us and made sure we were well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

Smooth process for purchasing a sweet new ride!

Tyler Dehart made the whole experience of choosing my new 2018 Hyundai Kona easy, fun and friendly. Everyone at the dealership were very friendly and supportive. Thank you to Kerry Hyundai for another wonderful experience! I love my new car!! ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!! Thank you, and have a fantastic day!

First car purchase!

Jake and I were looking for a safe and reliable car as we only had one, which was on it's last legs. I had always gone to the dealerships with my dad but never completed a car purchase without him. Jake and I were definitely new at this process! Phillip had amazing recommendations and we actually ended up walking away with a car we never considered beforehand! It was better than anything we had picked out, had great safety ratings, and fit our style better. I never felt pressured while working with him and he was very personable. I will definitely be calling Phillip up when we need to replace our other car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow, it's experiences like yours that really keep us motivated! We're happy you found our staff to be so supportive during your experience here. We hope you have a great day!