Zimmer Chrysler Dodge Jeep Ram

4.3
(905 reviews)
Visit Zimmer Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (859) 495-6043 (859) 495-6043
Used (859) 993-7641 (859) 993-7641
Service (859) 495-6039 (859) 495-6039

Inventory

See all 206 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2022.
Zimmer Motors has been operating in the northern Kentucky area since 1929 and as a Plymouth franchise since 1932 initially under Ed Zimmer. In 1933 the Desoto nameplate was added as the 2nd new car franchise. The building of I-75 in 1938 forced the dealership into a smaller area of land and we operated as a used car dealership up until 1958. In 1959 Studebaker was added as a franchise followed by Plymouth (again) in 1961 and the Chrysler brand in 1978. Continuing our family-owned tradition Tom Zimmer joined our dealership in 1958 and was followed by Dick Zimmer in 1961.In March 1980 Zimmer Motors moved to its present location in Florence.
Zimmer makes the difference!

Service center

Phone number (859) 495-6039

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

4.3
(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zimmer Chrysler Dodge Jeep Ram from DealerRater.

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3.0

My truck was tied up for over a week.

My truck was tied up for over a week. Not enough timely updates. Not acceptable

3.0

My truck was tied up for over a week.

My truck was tied up for over a week. Not enough timely updates. Not acceptable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very sorry to hear that the service you received was less than satisfactory. Since we care about providing a positive experience for you please reach out to Lorenzo Serrano lserrano@zimmermotors.com. Thank you.

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5.0

It's always a pleasure to work with Zimmer.

It's always a pleasure to work with Zimmer. I've trusted them to work on several of my cars over the years.

5.0

It's always a pleasure to work with Zimmer.

It's always a pleasure to work with Zimmer. I've trusted them to work on several of my cars over the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review. We look forward to inviting you back for future services! Have a fantastic day.

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5.0

Was an over all good experience fast and friendly

Was an over all good experience fast and friendly service. Customer service was excellent too!

5.0

Was an over all good experience fast and friendly

Was an over all good experience fast and friendly service. Customer service was excellent too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s so nice to read your kind words. We look forward to serving you again in the future!

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5.0

We always feel confident with all services and personnel

We always feel confident with all services and personnel at Zimmer Motors. Bla bla bla

5.0

We always feel confident with all services and personnel

We always feel confident with all services and personnel at Zimmer Motors. Bla bla bla

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share how we were able to provide exceptional service. We look forward to helping you again in the future.

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2.0

Service is dismissal.

Service is dismissal. Takes forever to get an appointment and seems the are so backed up that it took 3 days to determine they could find nothing with my vehicle. I could understand 10 days to get appointment but then should not be so overbooked they cannot turn my vehicle around. Purchased from Zimmer to support local dealer, which they supported me back. Serivce Rep was good enought just second time they have done this to me on service, first time they forget the vehicle was there....

2.0

Service is dismissal.

Service is dismissal. Takes forever to get an appointment and seems the are so backed up that it took 3 days to determine they could find nothing with my vehicle. I could understand 10 days to get appointment but then should not be so overbooked they cannot turn my vehicle around. Purchased from Zimmer to support local dealer, which they supported me back. Serivce Rep was good enought just second time they have done this to me on service, first time they forget the vehicle was there....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for the inconvenience you experienced with scheduling an appointment and the delay in diagnosing your vehicle. Your feedback is invaluable to us, and we're committed to addressing these issues to improve our service. We understand your frustration and will take steps to ensure more efficient and timely appointments in the future.

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5.0

Have used Zimmer for years for sales and service.

Have used Zimmer for years for sales and service. Always professional and tentative to the customer needs.

5.0

Have used Zimmer for years for sales and service.

Have used Zimmer for years for sales and service. Always professional and tentative to the customer needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are elated to have you as part of the Zimmer family! Thank you for your five-stars and kind words.

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5.0

I recently took my Jeep Wrangler Rubicon to Zimmer

I recently took my Jeep Wrangler Rubicon to Zimmer Chrysler for an oil change, and I must say, the service I received was nothing short of exceptional. From the moment I arrived, the staff was welcoming and professional, ensuring that my vehicle was taken care of promptly and efficiently. The service team was knowledgeable and took the time to explain the process to me, offering valuable advice on maintaining my Rubicon in top condition. They were thorough in their work, using high-quality oil and parts that are best suited for my vehicle, which gives me peace of mind knowing my Jeep is in good hands. Not only was the oil change completed in a timely manner, but the staff also conducted a quick inspection to ensure everything else was in order, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction truly stood out. The waiting area was clean and comfortable, making my short wait pleasant. Pricing was transparent and fair, with no unexpected costs added. I left Zimmer Chrysler feeling confident and satisfied with the service provided. It's clear they value their customers and take pride in delivering top-notch service. I highly recommend Zimmer Chrysler to any Jeep owner looking for reliable, professional service. My Jeep Wrangler Rubicon and I will definitely be returning for future service needs. Thank you, Zimmer Chrysler team, for making my service experience so positive!

5.0

I recently took my Jeep Wrangler Rubicon to Zimmer

I recently took my Jeep Wrangler Rubicon to Zimmer Chrysler for an oil change, and I must say, the service I received was nothing short of exceptional. From the moment I arrived, the staff was welcoming and professional, ensuring that my vehicle was taken care of promptly and efficiently. The service team was knowledgeable and took the time to explain the process to me, offering valuable advice on maintaining my Rubicon in top condition. They were thorough in their work, using high-quality oil and parts that are best suited for my vehicle, which gives me peace of mind knowing my Jeep is in good hands. Not only was the oil change completed in a timely manner, but the staff also conducted a quick inspection to ensure everything else was in order, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction truly stood out. The waiting area was clean and comfortable, making my short wait pleasant. Pricing was transparent and fair, with no unexpected costs added. I left Zimmer Chrysler feeling confident and satisfied with the service provided. It's clear they value their customers and take pride in delivering top-notch service. I highly recommend Zimmer Chrysler to any Jeep owner looking for reliable, professional service. My Jeep Wrangler Rubicon and I will definitely be returning for future service needs. Thank you, Zimmer Chrysler team, for making my service experience so positive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Matt, thank you for your kind words and for recommending us to other Jeep owners. We look forward to serving you and your Rubicon in the future and continuing to provide you with the exceptional service you deserve!

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5.0

Everyone is friendly, knowledgeable & courteous.

Everyone is friendly, knowledgeable & courteous. Easy to schedule a service appointment & kept me informed during my appointment about the service on my car, while I waited in the comfortable waiting area.

5.0

Everyone is friendly, knowledgeable & courteous.

Everyone is friendly, knowledgeable & courteous. Easy to schedule a service appointment & kept me informed during my appointment about the service on my car, while I waited in the comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Anna, for sharing feedback with us! If you ever need anything, be sure to let us know.

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5.0

Very well run family business that I have purchased

Very well run family business that I have purchased multiple vehicles from and will again.

5.0

Very well run family business that I have purchased

Very well run family business that I have purchased multiple vehicles from and will again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dave, for the feedback and five-stars! We love having you as part of the Zimmer family!

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5.0

Called for an oil change, got me in next day, it took

Called for an oil change, got me in next day, it took about 30 minutes, which I thought was reasonable. The staff I interacted with was very kind and helpful, very pleased with the service.

5.0

Called for an oil change, got me in next day, it took

Called for an oil change, got me in next day, it took about 30 minutes, which I thought was reasonable. The staff I interacted with was very kind and helpful, very pleased with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We're really grateful that you took the time to write such a positive review.

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