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Jeff Wyler Ft. Thomas

(938 reviews)
Visit Jeff Wyler Ft. Thomas
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–3:00am
Sunday 12:00pm–5:00am Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(938 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Ft. Thomas from DealerRater.

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Patient and good deal

Wyler is a class shop with people that genuinely are trying to help you get the best for your money. Thanks to Nate Hogel, I now own an excellent Jeepand feel like I got it at a good value. Hard to do with car shops!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Smooth and easy

Great group of people to work to work with in helping make the new vehicle purchase much smoother !! No question left unanswered. Would def. recommend to anyone looking to purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

All-around great experience! Phil rocks!

I heard great things about the Jeff Wyler Fort Thomas for months and figured I would check them out when it came time for a new car. The minute I stepped out of my vehicle during my first visit, I was greeted by a helpful employee who listened to what I wanted and helped find the right car for me. For a few days, Phil Anneken worked to locate just the right vehicle, even getting a car from another JW lot to test-drive. He provided helpful information but was clearly not inclined to push me into a sale I didn't fully want. The follow-up service has been equally wonderful, and Phil came through with the promises he made before the paperwork was signed. Both Phil and this dealership apparently strive to cultivate long-term customers, and they are very effective. I don't usually keep the dealership's license plate frame on my vehicles, but I will keep this one! Having worked with them personally, I'm even more impressed with the dealership and will gladly recommend Phil and Jeff Wyler Fort Thomas to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

In and Out

I own a small construction company, we needed a vehicle for an employee who has chronic car problems. The first car they showed us looked great and dependable for a good price. We showed up in the morning and left with the car in the morning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EXCELLENT!!!

Our experience at your dealership was the very best we have encountered when purchasing a car! Brandon Phillips was a very outgoing, friendly and courteous salesperson and he worked in a very straight forward manner to bring us to a fair trade-in deal that we are very satisfied with. Makes us very happy to be a Jeep Cherokee owner! Our jeep is perfect for us...he was able to get us the outside as well as interior colors that we wanted.. very, very happy about that! Brandon explained the features of the car..as well as going over the navigation system.. and that was very important to us. The Jeep has a very good user friendly navigation system which makes us both very happy and we can't wait to take a trip and check this navigation system out. Again...thank you for a job well done... we are happy customers of Jeff Wyler Chrysler Jeep Dodge in Fort Thomas, Ky!! We will definitely recommend your cars and dealership to our family and friends when they are in the market for a new car!! Thanks! John and Lucretia Carmichael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got It Done

My deal was complicated, two trade ins for a new Cherokee Trailhawk. My dealer representative, Darvin Schulz, gave me some numbers. I wasn't satisfied at all. I then tried two other dealerships and came to the realization that Darvin was offering me one heck of a deal! One last email and the deal was done and it actually came in under what he quoted. Financing was easy and at a very competitive rate. Then we were told that the Jeep came with 12 oil changes and 8 tire rotations so it's virtually maintenance free during the warranty period. All-in-all, a very satisfying purchase, thanks to Darviin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience :)

Wonderful experience at this dealership. Darvin Schulz was the best and most importantly he was very honest and did exactly what he said :) He got us out fast as well. Thanks again :) Love our new 2015 Jeep Sahara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Looking For A Jeep? Look No Further!!

I have purchased at least two cars from this dealer and each time I was thrilled by the experience. The staff is friendly and will do the extra leg work to get a deal done. I was looking for a vehicle on the net and Keith Jenkins blew the doors off the other dealers I sent inquiries to. Keith got me where I needed to be BEFORE I had to make a trip. He didn't want to waste my time if he couldn't get me where I wanted to be. Other dealers played the "come in for a test drive" game without getting into numbers. Guess what? Keith sold me the car and those guys lost out. Looking forward to doing business with this dealership and Keith Jenkins again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Two Time Customer

This was my second time making a purchase here. Both times the staff were tremendous. Keith Jenkins was my sales associate this time and I was thrilled with how he treated me. Keith and others worked hard to help me get the right deal. I have dealt with many car dealers and this one is not like all the rest. I suggest you start your car shopping here...that way you won't have to go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Experience

I had the pleasure of purchasing a 2015 Jeep Wrangler Unlimited Sahara from Steve McCoy. Steve listened to any concerns I had and worked out any blockers that I had. He was super patient when I looked at ever Wrangler there at least five times, making sure I picked the one I really liked. I would highly recommend asking for Steve as he makes things happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.