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Toyota of Murray

(277 reviews)
Visit Toyota of Murray
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (866) 462-3148 (866) 462-3148
Used (866) 772-1162 (866) 772-1162
Service (866) 504-9495 (866) 504-9495

Reviews

(277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Murray from DealerRater.

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Great costume service Ashlynn and Becky made sure I got

Great costume service Ashlynn and Becky made sure I got the best deal. I give them a ten.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I needed a better truck and I contacted Robert Parsons at

I needed a better truck and I contacted Robert Parsons at Dwain Taylor. We got together, looked at this Toyota Tacoma and in a coupla hours I was driving it home!! Robert was super to work with a just a really great guy, nothing like your typical movie car salesman at all. Everyone that I met yesterday at Dwain Taylor were super nice and incredibly helpful. The deal I got was more than fair and I drove away with a nice truck for a fair price. I HIGHLY recommend Robert and Dwain Taylors for your vehicle needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was beyond pleased with my experience at Toyota of

I was beyond pleased with my experience at Toyota of Murray. I purchased a new 2024 Tundra and financed it through the dealership. I always go to my personal bank when it comes to borrowing money but I didn’t really see the benefit so we went with the dealer specific financing. Becky in finance was absolutely amazing! She was very professional and just down to earth genuine. There was no pressure at all whatsoever which is always a concern for me when going in to a dealership to fill any kind of paperwork out. Becky applied none which made me and my wife feel very relaxed and that we were making the right decision. I highly recommend Toyota of Murray and make sure Becky Willet takes care of your paperwork! She made the experience for us and we can’t wait to come trade with you guys again!! - Seth from Tennessee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Jason Freeman and Becky Willett was

My experience with Jason Freeman and Becky Willett was wonderful! Jason made sure to answer all my questions, made everything really clear, and Becky made the financing process easy and stress free. If you need a car I HIGHLY recommend you go see Jason Freeman at Toyota of Murray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The buying experience at Toyota of Murray was excellent.

The buying experience at Toyota of Murray was excellent. Amber in sales and Becky in finance were extremely helpful, friendly and professional. No pushy sales tactics at all. I found my Highlander online and reached out to the dealership. Amber responded quickly to my search. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My first time buying a car was so much less stressful

My first time buying a car was so much less stressful than I anticipated. Thank you Ginger for your patience and guidance through my questions! Ask for Ginger to help you! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Russ was very helpful and honest and kind.

Russ was very helpful and honest and kind. When I am able I will definitely buy from him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great car, Great gas milage .

Great car, Great gas milage . Already took a trip to TN to see my Mom and fix a leak.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is our second purchase from Toyota of Murray.

This is our second purchase from Toyota of Murray. The last was in 2010 which speaks to the quality of Toyotas!! Thank you Russ for your patience, your knowledge and help in making our decision on our vehicle! Also thank you Becky helping us in completing our purchase. You both made the experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My children and I have purchased 8 Toyota's (one was a

My children and I have purchased 8 Toyota's (one was a used Camry, the rest were new vehicles) from Andy Foley and his dedicated team. Everyone I have met over the years have always been open, friendly, engaging, fair, knowledgeable and above all else honest. I have done business with three West Tennessee Toyota dealerships that work all too hard to pull the wool over your eyes, bait and switch, lie and add to the MSRP to increase their margins. I did buy from 2 and walked out on one of these amoral, unscrupulous dealerships. I was so disgusted, I have not been back. I had to ask around and was recommended to go to Toyota of Murray (a 1.5 hour one-way commute). Immediately it felt like I was dealing with a close family member and as a result, I will continue to buy and trade with them. I see some others have written punishing reviews, but I have a difficult time wrapping my head around their experiences. Those reviews sound like pure fiction, or someone with a serious axe to grind. With 8 purchases and counting, I can only speak to all my (and children's) other dealings with them over the years, and see nothing at this point to change my mind to go car buying anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.