Reviews
Write a reviewFalse advertising
False ad. A Toyota advertised as a Porsche. You shouldn't trust anything they say.... Why would they put this ad up and keep it up.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
D. Vinson, We are very sorry for the posted error on this vehicle. Sometimes the VIN Decoder from the inventory software may filter an incorrect model based on reading the Serial number. This occasionally happens when the model year is changing, such as the 2020 to 2021 models. It appears that this happened in this instance and we didn't catch the error. We are sorry and will continue to do a better job proofing and inspecting vehicle postings. It was never our intention to post a Porsche instead of the 2021 Corolla. Thank you for bringing this one to our attention. Chris Gambill GM
The dealership was very direct, honest, and efficient....
The dealership was very direct, honest, and efficient. They showed me respect and didn't try to harass me into a sale. My salesman was Edwin. He worked with me and didn't try to hassle me over the price. I told him what I could afford, and he went to bat for me. Couldn't ask for a better experience. I would give him 5 out of 5 stars.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Vehicle Great Salesman
This is my third purchase from Toyota of Somerset. This is my second brand new vehicle purchase. I waited to see my salesman Isaac Hart and was not disappointed. He makes it easy and is super nice. He has been my salesman since the first car I purchased and I hope he stays there because I will be back. He takes his time and explains everything to you and even offered to assist with hooking up all the technical gadgets to the vehicle. If you need a car new or used, go see Isaac Hart at Toyota of Somerset. It can't get any better or easier than this. Thank you Isaac, and Lloyd Johnson for making it a truly wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the third purchase I’ve made with Toyota of...
This is the third purchase I’ve made with Toyota of Somerset primarily due to vehicle reliability. Edwin was very professional and helpful. I would want to deal with him again and would feel comfortable recommending him to others.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure shopping
I'm accustomed to being the prey of the "salesperson swoop" when you pull onto a car dealership and have even jokingly conducted a "countdown" when pulling onto other car lots,but not on this lot. Isaac Hart is top notch from his personal introduction to his congratulatory handshake. Very astute, knowledgeable and the exemplary professional. During our conversation with Isaac we mentioned that he should be an instructor for all auto salespeople's mandatory "Auto Sales 101" course. I have, and will continue , to recommend Isaac Hart to family and friends .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful! Made available option known without forcing...
Very helpful! Made available option known without forcing them on us over and over like many dealerships would. Finance team got us in and out without issue also. Now we are a fully Toyota home and I plan to return when it’s time to retire my Tundra, in another couple 100k miles.
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Isaac is a very charismatic salesperson. Very upfront...
Isaac is a very charismatic salesperson. Very upfront and understanding throughout the whole process making it enjoyable. Definitely see Isaac. He's the G.O.A.T.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Really great service and felt no pressure or was rushed....
Really great service and felt no pressure or was rushed. I highly recommend. Will do business with them again. Really good staff and everyone was really easy to work with.
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the most pleasurable experience I ever had...
This was the most pleasurable experience I ever had purchasing a vehicle. We got in an auto accident on our way and both Isaac and Matt went out of their way to help me and my wife when we needed it the most. Great people! Great Dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my second time buying a vehicle at Toyota of...
This is my second time buying a vehicle at Toyota of Somerset. Edwin was very nice and helpful. The process was easy. Thanks so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car