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Toyota of Somerset

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (822 reviews)
Visit Toyota of Somerset
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 8:00am–5:00pm
Tuesday 8:30am–8:00pm 8:00am–5:00pm
Wednesday 8:30am–8:00pm 8:00am–5:00pm
Thursday 8:30am–8:00pm 8:00am–5:00pm
Friday 8:30am–8:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (606) 685-9535 (606) 685-9535
Used (606) 575-3146 (606) 575-3146
Service (606) 575-3145 (606) 575-3145

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Somerset from DealerRater.

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False advertising

False ad. A Toyota advertised as a Porsche. You shouldn't trust anything they say.... Why would they put this ad up and keep it up.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

D. Vinson, We are very sorry for the posted error on this vehicle. Sometimes the VIN Decoder from the inventory software may filter an incorrect model based on reading the Serial number. This occasionally happens when the model year is changing, such as the 2020 to 2021 models. It appears that this happened in this instance and we didn't catch the error. We are sorry and will continue to do a better job proofing and inspecting vehicle postings. It was never our intention to post a Porsche instead of the 2021 Corolla. Thank you for bringing this one to our attention. Chris Gambill GM

The dealership was very direct, honest, and efficient....

The dealership was very direct, honest, and efficient. They showed me respect and didn't try to harass me into a sale. My salesman was Edwin. He worked with me and didn't try to hassle me over the price. I told him what I could afford, and he went to bat for me. Couldn't ask for a better experience. I would give him 5 out of 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great Vehicle Great Salesman

This is my third purchase from Toyota of Somerset. This is my second brand new vehicle purchase. I waited to see my salesman Isaac Hart and was not disappointed. He makes it easy and is super nice. He has been my salesman since the first car I purchased and I hope he stays there because I will be back. He takes his time and explains everything to you and even offered to assist with hooking up all the technical gadgets to the vehicle. If you need a car new or used, go see Isaac Hart at Toyota of Somerset. It can't get any better or easier than this. Thank you Isaac, and Lloyd Johnson for making it a truly wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the third purchase I’ve made with Toyota of...

This is the third purchase I’ve made with Toyota of Somerset primarily due to vehicle reliability. Edwin was very professional and helpful. I would want to deal with him again and would feel comfortable recommending him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No pressure shopping

I'm accustomed to being the prey of the "salesperson swoop" when you pull onto a car dealership and have even jokingly conducted a "countdown" when pulling onto other car lots,but not on this lot. Isaac Hart is top notch from his personal introduction to his congratulatory handshake. Very astute, knowledgeable and the exemplary professional. During our conversation with Isaac we mentioned that he should be an instructor for all auto salespeople's mandatory "Auto Sales 101" course. I have, and will continue , to recommend Isaac Hart to family and friends .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very helpful! Made available option known without forcing...

Very helpful! Made available option known without forcing them on us over and over like many dealerships would. Finance team got us in and out without issue also. Now we are a fully Toyota home and I plan to return when it’s time to retire my Tundra, in another couple 100k miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Isaac is a very charismatic salesperson. Very upfront...

Isaac is a very charismatic salesperson. Very upfront and understanding throughout the whole process making it enjoyable. Definitely see Isaac. He's the G.O.A.T.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Really great service and felt no pressure or was rushed....

Really great service and felt no pressure or was rushed. I highly recommend. Will do business with them again. Really good staff and everyone was really easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was the most pleasurable experience I ever had...

This was the most pleasurable experience I ever had purchasing a vehicle. We got in an auto accident on our way and both Isaac and Matt went out of their way to help me and my wife when we needed it the most. Great people! Great Dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

This is my second time buying a vehicle at Toyota of...

This is my second time buying a vehicle at Toyota of Somerset. Edwin was very nice and helpful. The process was easy. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.