Reviews
Chesrown has done it again, was provided excellent,
Chesrown has done it again, was provided excellent, courteous, and prompt service! Greeted by my Advisor from arrival, guided through the process to departure. It took me 45 minutes to drive to the dealership, service took less than 20 minutes?.as usual. I love this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
The vehicle was as seen on the website.
The vehicle was as seen on the website. No bait and switch or the “car just sold.” The Finance Manager, Mr. Dillon was friendly and efficient. We paid cash so we were in and out 90 minutes ! My wife timed it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marcus, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
I have used Chesrown for all the service on my vehicle
I have used Chesrown for all the service on my vehicle and am extremely satisfied. I do stop in to schedule since i do not like the on line process. I do plan to continue to use the dealership for my service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department personnel are always so efficient,
Service department personnel are always so efficient, professional, friendly, and knowledgeable. Everything always seems to run. So smoothly. I?m a fan! The new car sales department was great too, but I didn?t visit them this time .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patrick, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Always a great experience.
Always a great experience. Joe, our salesperson, has sold us three cars now and we will come back to him every time. Finance department was easy to work with and the facility is always clean and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went very well.
Everything went very well. Ty handled my situation efficiently and things seemed to go smoothly. Was in and out in a perfectly reasonable time. Thanks to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
After the service , noticed some issues they could have
After the service , noticed some issues they could have taken care of . Didn?t get a 100 step look over report like the last dozen times.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 203-3131 to discuss your concerns, as your satisfaction is of utmost importance to us.
Tom Stephens was very helpful in assisting me in setting
Tom Stephens was very helpful in assisting me in setting up some of the new features that my car has like syncing my phone and getting OnStar set up. This is my 3rd car that I have bought from Chesrown. I keep coming back because of the friendly atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did an excellent job of explaining what was to be
They did an excellent job of explaining what was to be done. They checked to see if the job was covered under the extended warranty .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I buy all my cars here because they are amazing and take
I buy all my cars here because they are amazing and take great care in making you feel welcome. Todd Blair is great to work with and will get you the best deal he can. I highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car