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Chesrown Chevrolet GMC

(738 reviews)
Visit Chesrown Chevrolet GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (740) 990-8287 (740) 990-8287
Used (740) 990-8288 (740) 990-8288
Service (740) 513-2566 (740) 513-2566

Reviews

(738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chesrown Chevrolet GMC from DealerRater.

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Great experience as always.

Great experience as always. 14 cars purchased there. Joe Seipel and the whole crew did a great job. Will be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Exceptional Service

Business traveler. Had a warning light come on and searched for the nearest GMC dealership. It was late on a Friday afternoon. They were able to get the truck in and diagnosed. Their diesel tech agreed to come in on a Saturday to complete the 6 hour repair. Offered me a shuttle to a local hotel for the evening. Was back on the road at noon the next day. Top notch service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good work

The people are very friendly they let us know exactly what they did and they call and let us know exactly how much it's going to cost us and what are warranty covers and what it doesn't

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Free oil change???

Was our dealer for vehicles for years! Until my son took his vehicle for his so called free oil change while vehicle being serviced the technician broke the cap and required me to pay for repairs which I can tell you was a fortune not to mention he was without a vehicle for weeks no rental car was offered! Free oil change for life beware

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tom Stephens is a WONDERFUL Salesman to work with!

Tom Stephens is a WONDERFUL Salesman to work with! His knowledge is amazing and kindness is outstanding! Thank You Chesrown for a Wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a great experience at Chesroun.

Always a great experience at Chesroun. I appreciate their knowledge AND professionalism I have been a customer for 6+years and plan to be for many more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Malbu

Great told me about rewards got $100.00 off pluse service person gave me something off told him I am retired and on a fixed income every little bit helps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Best service ever .Will be going back . Think about buying a new car this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The.

The. Dealership. Was. Inefficient. With. The. Time. It. Takes. To. Repair. My. Car. It. Sure. Of. Not. A. Long. Of. Time. That. It. Did. If. It. Going. To. More. Time. Give. A. Customer. A. Car. To. Use A

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We just bought our 22nd vehicle from this dealer and we

We just bought our 22nd vehicle from this dealer and we highly recommend them. We started buying vehicles in 2000 and have always been treated very well. The service department also gets a great rating. Very friendly, very efficient and very customer focused. There are many choices today for buying vehicles and these people are simply the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.