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Chesrown Chevrolet GMC

(734 reviews)
Visit Chesrown Chevrolet GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (740) 990-8287 (740) 990-8287
Used (740) 990-8288 (740) 990-8288
Service (740) 513-2566 (740) 513-2566

Reviews

(734 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chesrown Chevrolet GMC from DealerRater.

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Tom Stephens is a WONDERFUL Salesman to work with!

Tom Stephens is a WONDERFUL Salesman to work with! His knowledge is amazing and kindness is outstanding! Thank You Chesrown for a Wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a great experience at Chesroun.

Always a great experience at Chesroun. I appreciate their knowledge AND professionalism I have been a customer for 6+years and plan to be for many more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Malbu

Great told me about rewards got $100.00 off pluse service person gave me something off told him I am retired and on a fixed income every little bit helps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Best service ever .Will be going back . Think about buying a new car this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The.

The. Dealership. Was. Inefficient. With. The. Time. It. Takes. To. Repair. My. Car. It. Sure. Of. Not. A. Long. Of. Time. That. It. Did. If. It. Going. To. More. Time. Give. A. Customer. A. Car. To. Use A

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We just bought our 22nd vehicle from this dealer and we

We just bought our 22nd vehicle from this dealer and we highly recommend them. We started buying vehicles in 2000 and have always been treated very well. The service department also gets a great rating. Very friendly, very efficient and very customer focused. There are many choices today for buying vehicles and these people are simply the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chesrown Chevrolet transmission service

Thanks for doing a good job on my transmission exchange service for my 2016 Chevrolet Cruz. Service advisor James Dean and the mechanics did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Cheswron dealership

Took in Friday and was told we would hear Saturday with no response until Monday only by a text. 2018 Traverse has required many costly repairs and has brakes that squeak that they only offer short time repair so now we have to drive a car that squeaks. Between cost and quality avoid Chevy!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Latest Service Visit

Service is, prompt, quick and efficient. Always friendly service employees and cashier and the environment is always clean with plenty of seating to go around and of course the dealership is not far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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tlmazur@roadrunner.com

This was one of the best experiences we've had while looking for a replacement vehicle for our lease. We were at the end of our 6 month extension and still no word on the Buick we ordered in February from another dealership. While taking a day trip (we were 2 hours from home), we drove by Chesrown and, on a whim, decided to turn around to see what was on the lot. Best decision! We drove off the lot in our new Buick Envision less than 2 hours later. From beginning to end, such a streamlined experience. Thanks for making this such a simple, straight forward experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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