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Acura of Columbus

(3,168 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Seamless and enjoyable service experience from booking,

Seamless and enjoyable service experience from booking, drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great to read - I am glad Clay could help! Thanks for your trust. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

Excellent service from the time you make a call, to the

Excellent service from the time you make a call, to the scheduling, your arrival and your departure. By far the best automotive service dept I have experienced.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Super nice - thank you! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

The quality of service was absolutely excellent.

The quality of service was absolutely excellent. Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to the error, which was greatly appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you and I am glad Todd was able to help. We appreciate your trust. - John Connelly Owner/Acura Columbus

The staff was very friendly, professional, and

The staff was very friendly, professional, and knowledgeable about their products. Ryan was very kind and helpful, and did not pressure me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Good to read — thanks! Enjoy the new car! - John Connelly Owner/Acura Columbus

Thanks for helping me to decide to choose Tesla instead

Thanks for helping me to decide to choose Tesla instead Acura zdx, Tesla is 10 years ahead of Acura in EV market.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I have repeatedly tried to get it touch with Mr. Hamed to no avail. Nonetheless, I hope he has good fortune in finding the right vehicle to fit his needs. If anything changes, please just let me know. Some new incentives on the ZDX this month that might be of assistance to getting a deal done. Thanks, John Connelly Owner/Acura Columbus

Steve was very knowledgeable, responsive and great to

Steve was very knowledgeable, responsive and great to work with throughout my consideration of purchasing a new 2025 TLX. Very much appreciated his approach to salesmanship.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Glad you got a TLX and that Steve and Jon could help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

Very friendly atmosphere with no pressure to buy when

Very friendly atmosphere with no pressure to buy when looking for a car to purchase

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Makes me happy to read that - I am glad. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

I took my '23 TLX in for service.

I took my '23 TLX in for service. The service department was quick, and efficient. The waiting room was comfortable and had lots of drink choices to choose from.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Very nice! Thank you so much for sharing. Have a great week! - John Connelly Owner/Acura Columbus

Personable and efficient.

Personable and efficient. Worked with me to get the best price for my vehicle. Great job!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Selena! Glad Greg, Matt and Jon could help. Enjoy the new car! - John Connelly Owner/Acura Columbus

Everyone was nice.

Everyone was nice. They were knowledgeable and did a good job at explaining the cars and helping us weigh our options. Hunter and Sam were great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind note - enjoy the new car! Glad Hunter and Sam could help. - John Connelly Owner/Acura Columbus