Reviews
Seamless and enjoyable service experience from booking,
Seamless and enjoyable service experience from booking, drop off, updates and pick up. Exceptional customer service from Clayton who ensured all concerns were addressed and kept me in the loop at times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to read - I am glad Clay could help! Thanks for your trust. We appreciate it. Thanks, John Connelly Owner/Acura Columbus
Excellent service from the time you make a call, to the
Excellent service from the time you make a call, to the scheduling, your arrival and your departure. By far the best automotive service dept I have experienced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super nice - thank you! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus
The quality of service was absolutely excellent.
The quality of service was absolutely excellent. Initially their pricing was wrong, and the value of service was underestimated; because of this, the service representative offered a coupon due to the error, which was greatly appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you and I am glad Todd was able to help. We appreciate your trust. - John Connelly Owner/Acura Columbus
The staff was very friendly, professional, and
The staff was very friendly, professional, and knowledgeable about their products. Ryan was very kind and helpful, and did not pressure me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good to read — thanks! Enjoy the new car! - John Connelly Owner/Acura Columbus
Thanks for helping me to decide to choose Tesla instead
Thanks for helping me to decide to choose Tesla instead Acura zdx, Tesla is 10 years ahead of Acura in EV market.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I have repeatedly tried to get it touch with Mr. Hamed to no avail. Nonetheless, I hope he has good fortune in finding the right vehicle to fit his needs. If anything changes, please just let me know. Some new incentives on the ZDX this month that might be of assistance to getting a deal done. Thanks, John Connelly Owner/Acura Columbus
Steve was very knowledgeable, responsive and great to
Steve was very knowledgeable, responsive and great to work with throughout my consideration of purchasing a new 2025 TLX. Very much appreciated his approach to salesmanship.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you got a TLX and that Steve and Jon could help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus
Very friendly atmosphere with no pressure to buy when
Very friendly atmosphere with no pressure to buy when looking for a car to purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Makes me happy to read that - I am glad. Thanks for the opportunity! - John Connelly Owner/Acura Columbus
I took my '23 TLX in for service.
I took my '23 TLX in for service. The service department was quick, and efficient. The waiting room was comfortable and had lots of drink choices to choose from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice! Thank you so much for sharing. Have a great week! - John Connelly Owner/Acura Columbus
Personable and efficient.
Personable and efficient. Worked with me to get the best price for my vehicle. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Selena! Glad Greg, Matt and Jon could help. Enjoy the new car! - John Connelly Owner/Acura Columbus
Everyone was nice.
Everyone was nice. They were knowledgeable and did a good job at explaining the cars and helping us weigh our options. Hunter and Sam were great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind note - enjoy the new car! Glad Hunter and Sam could help. - John Connelly Owner/Acura Columbus