Crown Eurocars of Dublin Hours
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We came in from out of state to purchase a vehicle. Frank along with Craig stayed open past their hours to answer all questions and made sure the car... was pristine and delivery. It was worth the 400 mile trip. Love our certified car... Thanks guys They also send you instructional videos within an hour incredible
Youssoupha was above and beyond as our salesman for our sons first Mercedes car! He was very thorough in explaining all steps along the way for the sale.... He even took the HIS time, even being late for a meeting to explain the details of the car to our son! We just had a great experience, and even though we are from Pittsburgh, we will be back for another sale of the Mercedes car in the future! Darlene,Bill and Shane Reagan
Darlene, Bill, and Shane,Thank you for taking the time to share this wonderful review! Our customers' satisfaction is so important to us, and we are o...verjoyed that Youssoupha was so helpful in the process of getting your son into his perfect vehicle. We appreciate your willingness to go the extra distance to work with us, and we look forward to the opportunity to serve you again. Warm congratulations to your son on his first ever Mercedes-Benz!
I can't say enough about the team at Crown Mercedes-Benz Dublin. Melisa Greenberg was my sales consultant and my finance consultant was CJ Sexton. Sales... Manager Rich Renner and Crown President Marc Wigler were beyond helpful through the entire process. In short: everyone I encountered at Crown MB went above and beyond to show me that they cared as much about my best interests (with regard to the car buying process) as I did. I've encouraged nearly everyone in my life to start here when looking for a new car to see what genuine customer service looks like. I walked in early on a Saturday morning and Melisa greeted me and then took the time to learn about me and what I was looking for in a car (likes, dislikes, needs, wants, budget etc). We test drove a few vehicles they had on the lot to find out what peaked my interest and what options were important to me. They didn't have the exact car I wanted but Melisa and Rich went to work with their trading partners in an effort to procure it. In just a few days it was traded for and on site for me to take home. Throughout the process, their actions showed me that I was in great hands and that they would keep my best interests at the forefront of every decision--even if this meant less financial benefit for them in the short term. The level of care from Crown MB, Melisa, and the rest of the Crown team was so positive, I can't imagine my family ever starting another car search at any other dealership--and those are the exact words I plan to share with anyone I encounter in the market for a vehicle. CJ did a fantastic job walking me through the paperwork once we agreed to terms and was able to answer every question I had about the different documents I was signing. He clearly knew what he was doing and was able to communicate with me in language I could understand. Rich and Marc were "omnipresent" throughout the entire process and have built a customer-first culture in this dealership that I'm sure others around central Ohio and the State are envious of. They have my highest respect and recommendation--visit Crown Mercedes-Benz of Dublin to find a great car and even better people to help you throughout the process.
Hi David, Thank you so much for taking the time to share this incredible feedback and recommendation. Your satisfaction is our utmost priority, and we... are overjoyed that our team was able to accommodate your needs and get you into exactly the vehicle you had in mind. It's so great to hear that you were well taken care of throughout the entirety of your visit, and we are so proud and honored to have earned your full confidence. We are so glad that we had the opportunity to work with you, and we hope to serve you and your automotive needs for many years to come.
New Car Manager
President & General Manager
I have been buying our cars from Crown Motors for over 15 years (even though we live in Cincinnati) and the main reason is our salesperson Stephen Revard.... The process of reviewing a car, buying and delivery has always been smooth and pain free.
AJ,We are so honored to have your loyalty, and we are proud to know that Stephen consistently provides you with the quality experiences that you so mu...ch deserve. He will be thrilled to hear of your very kind review, and we are certain that he will continue to take great care of you in the future.
Great and knowledgeable service. Tim T. was thorough in helping identify new vehicle lease that satisfied all of my specific needs. Will go back to Crown... in future.
Bill worked with me to find a vehicle that suited my taste and needs. It was a relaxed and comfortable experience. I'd certainly work with him again.
Need someone who finds exactly what you're looking for? Want that perfect car for a fair price? Give these guys a try. You won't be disappointed!!
Thank you so much for your wonderful review! We are so honored to have your confidence, and we appreciate you taking the time to leave us this 5-star ...review and recommendation! Please drive safely, and be sure to let us know how our team may serve you again.
Bill Stevenson did an excellent job helping me get into my 2019 Mercedes CLA which I am I love with. After retiring from serving 23 years in the Army... he made sure that I got into my retirement vehicle. He always communicated with me and even after I bought the vehicle he called to see if I needed anything else. I'm so thankful for everything he did for me! I will definitely refer all my friends to him!
Great service and caring for my needs. Navigated the buying and financing experience quickly. I will buy from Tim and dealership again. Felt like home....
Thank you so much for your wonderful review! We are overjoyed that you had such a positive experience working with Tim on your recent purchase, as it ...is always our goal to ensure that our customers' visits are pleasant as possible. We congratulate you on your new vehicle- on behalf of him and the entire team, and we look forward to working with you again in the future.
I have dealt with Shen Saguisi since purchasing my Mercedes ML 350 in 2013 and always receive excellent service. Recently my Mercedes developed an electronic... problem. The problem was diagnosed on day one with the part ordered. The car was ready the next morning.