Reviews
Matt Bollinger was very good !
Matt Bollinger was very good ! Very clear and straight forward ! He is a good representative for your firm.
Matt Bollinger was very good !
Matt Bollinger was very good ! Very clear and straight forward ! He is a good representative for your firm.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Nicki in the service department is exceptional!
Nicki in the service department is exceptional! Professional, efficient, polite and kind. She explains everything and doesn't mind questions.
Nicki in the service department is exceptional!
Nicki in the service department is exceptional! Professional, efficient, polite and kind. She explains everything and doesn't mind questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience with our team, come back to see us.
I asked for a photo.
I asked for a photo. They said they will send me the photos. They never did, and they never followed up besides the first phone call. I don't even know why they called me. I wrote them an email asking them to send photos. And, they immediately call me to tell me that they will send me photos. Like, what? Why did you waste my time with a phone call to tell me something I already know. And then, not do the only thing you said you would do. What a dumb sales team.
I asked for a photo.
I asked for a photo. They said they will send me the photos. They never did, and they never followed up besides the first phone call. I don't even know why they called me. I wrote them an email asking them to send photos. And, they immediately call me to tell me that they will send me photos. Like, what? Why did you waste my time with a phone call to tell me something I already know. And then, not do the only thing you said you would do. What a dumb sales team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write a review. We're disappointed to hear this about your experience, we will pass this information along to our manager.
Recently bought a new RAV4 from Tony.
Recently bought a new RAV4 from Tony. We really hesitated, a huge decision. Working with Tony was awesome! We had previously purchased cars from John Williams, who recently retired. Tony’s personality was a perfect match for us. I would highly recommend working with him! And Gary in finance…wow, what an easy experience that was! We had a trade-in plus cash and it was a no-brainer. He was not pushy with extended warranty and assured us we can buy that in a few months once our finances are better. Difficult to make a major purchase at year end! Thank you Tansky for making our fifth Toyota purchase a pleasure.
Recently bought a new RAV4 from Tony.
Recently bought a new RAV4 from Tony. We really hesitated, a huge decision. Working with Tony was awesome! We had previously purchased cars from John Williams, who recently retired. Tony’s personality was a perfect match for us. I would highly recommend working with him! And Gary in finance…wow, what an easy experience that was! We had a trade-in plus cash and it was a no-brainer. He was not pushy with extended warranty and assured us we can buy that in a few months once our finances are better. Difficult to make a major purchase at year end! Thank you Tansky for making our fifth Toyota purchase a pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
One of the best experiences purchasing a vehicle in my
One of the best experiences purchasing a vehicle in my life. Chi was very responsive and answered all of my questions. The buying and financing process was very smooth. Very satisfied.
One of the best experiences purchasing a vehicle in my
One of the best experiences purchasing a vehicle in my life. Chi was very responsive and answered all of my questions. The buying and financing process was very smooth. Very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
Chelsea Mayse took excellent care of my vehicle.
Chelsea Mayse took excellent care of my vehicle. She helped me to schedule a prompt appointment and was ready for me on the day of scheduled service. She answered all my questions. She is an excellent service manager.
Chelsea Mayse took excellent care of my vehicle.
Chelsea Mayse took excellent care of my vehicle. She helped me to schedule a prompt appointment and was ready for me on the day of scheduled service. She answered all my questions. She is an excellent service manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
We bought a 2012 and 2013 Highlander and Sienna from
We bought a 2012 and 2013 Highlander and Sienna from Toyota West but live in Dublin and have only taken our cars to Tansky for service. In the past three years, we have noticed routine check ups become expensive endeavours. For example, was asked to replace battery but second opinion said batter was fine. Also was suggested about $2,800 in fees for 100k service, when rear differential and spark plugs were done and the other not needed until 120k miles. Unfortunately, time to look elsewewhere as it seems they are taking advantage of service and are not checking Carfax or their recent records. These last few questions are unrelated to "failed tasks" that Oxford Auto showed us passing. Fast and expedient service and good explanations don't account for unneeded work.
We bought a 2012 and 2013 Highlander and Sienna from
We bought a 2012 and 2013 Highlander and Sienna from Toyota West but live in Dublin and have only taken our cars to Tansky for service. In the past three years, we have noticed routine check ups become expensive endeavours. For example, was asked to replace battery but second opinion said batter was fine. Also was suggested about $2,800 in fees for 100k service, when rear differential and spark plugs were done and the other not needed until 120k miles. Unfortunately, time to look elsewewhere as it seems they are taking advantage of service and are not checking Carfax or their recent records. These last few questions are unrelated to "failed tasks" that Oxford Auto showed us passing. Fast and expedient service and good explanations don't account for unneeded work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're disappointed to hear this about your experience, we will pass this information along to our manager.
Always professional and provide good timely service.
Always professional and provide good timely service. It’s easy to get an appointment. Great communications system with appt reminders.
Always professional and provide good timely service.
Always professional and provide good timely service. It’s easy to get an appointment. Great communications system with appt reminders.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
Excellent service.
Excellent service. Logan deserves a raise. Great communicator and very professional demeanor. Will go back!
Excellent service.
Excellent service. Logan deserves a raise. Great communicator and very professional demeanor. Will go back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
Hailey in service is the best!
Hailey in service is the best! She always takes great care of me. Will definitely be back to have her service my vehicle next time!
Hailey in service is the best!
Hailey in service is the best! She always takes great care of me. Will definitely be back to have her service my vehicle next time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.