Reviews
Write a reviewSo pleased!
I wanted a certain vehicle, and Devin got it for me. He was very friendly and this was a no hassle experience. I was in and out of the dealership in two hours!
So pleased!
I wanted a certain vehicle, and Devin got it for me. He was very friendly and this was a no hassle experience. I was in and out of the dealership in two hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant experience
Tanya was great with no pressure and answered all of our questions. The buying process went very smoothly. I would recommend Tansky used Toyota dealership.
Pleasant experience
Tanya was great with no pressure and answered all of our questions. The buying process went very smoothly. I would recommend Tansky used Toyota dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came in for an oil change and tire rotation.
Came in for an oil change and tire rotation. Left with that and a free car wash. Very happy with the service.
Came in for an oil change and tire rotation.
Came in for an oil change and tire rotation. Left with that and a free car wash. Very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great service experience
We always have a great service experience at Tansky Toyota. We find it's easy to book a service appointment. The work is also quality and done on time.
Great service experience
We always have a great service experience at Tansky Toyota. We find it's easy to book a service appointment. The work is also quality and done on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
My step-daughter brought her Toyota Corolla into this
My step-daughter brought her Toyota Corolla into this dealer today. Her trunk was randomly opening. The dealer suggested she drop the car off and come back. Her friend began to drive her home after she dropped off the car. Within a few minutes after pulling out of the lot, the dealer called and said the issue was resolved, there was some debris in the latch and it was stuck. They said it would be $191 stating that the fee just to look at it is $159 (1 hour minimum of work) plus some other fee and tax. After I had a discussion with the service rep, he lowered the service fee from $191 to $171 ($20). I have used various dealers and mechanics for over 30 years for service and have never had any experience as bad as this one. I realize there are set fees to look at cars, but being adamant to keep your set fee structure for a simple solution is sickening! Needless to say, she will be telling all her recent college graduate friends living in the northern Columbus area to stay clear from Tansky for new car purchases and/or service on their Toyotas (including roommates that also own Toyotas)!
My step-daughter brought her Toyota Corolla into this
My step-daughter brought her Toyota Corolla into this dealer today. Her trunk was randomly opening. The dealer suggested she drop the car off and come back. Her friend began to drive her home after she dropped off the car. Within a few minutes after pulling out of the lot, the dealer called and said the issue was resolved, there was some debris in the latch and it was stuck. They said it would be $191 stating that the fee just to look at it is $159 (1 hour minimum of work) plus some other fee and tax. After I had a discussion with the service rep, he lowered the service fee from $191 to $171 ($20). I have used various dealers and mechanics for over 30 years for service and have never had any experience as bad as this one. I realize there are set fees to look at cars, but being adamant to keep your set fee structure for a simple solution is sickening! Needless to say, she will be telling all her recent college graduate friends living in the northern Columbus area to stay clear from Tansky for new car purchases and/or service on their Toyotas (including roommates that also own Toyotas)!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service and fast time
They completed my service in a very timely manner. Everything was completed as expected. The service personnel understood my instructions of the extra work I wanted completed and it was done without a problem.
Great service and fast time
They completed my service in a very timely manner. Everything was completed as expected. The service personnel understood my instructions of the extra work I wanted completed and it was done without a problem.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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I had my 2005 Lexus serviced at Tansky.
I had my 2005 Lexus serviced at Tansky. I was shocked to learn that I had more problems than I knew. I was super impressed with their honesty and advice. Instead of taking my money they told me that they wouldn't dump that money into the car it being so old. They could have just taken my money and ran but they didn't! They definitely earned my business when I am ready to buy a new car!
I had my 2005 Lexus serviced at Tansky.
I had my 2005 Lexus serviced at Tansky. I was shocked to learn that I had more problems than I knew. I was super impressed with their honesty and advice. Instead of taking my money they told me that they wouldn't dump that money into the car it being so old. They could have just taken my money and ran but they didn't! They definitely earned my business when I am ready to buy a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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My service
Took my 2016 Tacoma to Tansky on Nov 3rd, got the oil change, new wiper blades,new cabin air filter and tire rotation. Nathan Black was very helpful. BTW I bought my 2016 Tacoma pre owned from there in 2017.
My service
Took my 2016 Tacoma to Tansky on Nov 3rd, got the oil change, new wiper blades,new cabin air filter and tire rotation. Nathan Black was very helpful. BTW I bought my 2016 Tacoma pre owned from there in 2017.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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It was easy to schedule an appointment online, employees
It was easy to schedule an appointment online, employees were friendly and helpful. I trust that my car is getting what is needed to keep it running well.
It was easy to schedule an appointment online, employees
It was easy to schedule an appointment online, employees were friendly and helpful. I trust that my car is getting what is needed to keep it running well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.
We just moved here from Georgia and my Toyota Care was a
We just moved here from Georgia and my Toyota Care was a smooth transition to Tansky. Employees were super helpful, explained everything and got me in and out in a timely manner. I have already told my family how happy I was. Keep up the good work!
We just moved here from Georgia and my Toyota Care was a
We just moved here from Georgia and my Toyota Care was a smooth transition to Tansky. Employees were super helpful, explained everything and got me in and out in a timely manner. I have already told my family how happy I was. Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review. We're glad you enjoyed your experience, come back to see us.