Reviews
Write a reviewGreat people, easy buying experience
They were very responsive to all my questions through email and on the phone. I buy cars out of town often, and without seeing the car, or having a friend check for me I had to count on Denny and his team. They didn?t let me down. The car was just as described. In my opinion they went beyond the normal salesman at a big dealership. Very satisfied. Would drive another 16 hours round trip to buy again. I love my rare Mercedes wagon. Very good people at Denny Dotson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Misses
Great buying experience. They had the truck ready for us to drive when we arrived. They were nice and polite. Buying experience was painless and quick
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Above and beyond
I found a beautiful black with red leather interior VW Eos Lux online, and I drove out to the dealership to check it out. I wasn't impressed because there was obvious wear on the driver's seat bolster and, even more concerning, there was a scraping sound every time I stepped on the brakes. But other than that, it seemed to be a nice car, and I did talk price with Denny. There was no hard sales pitch, and his offer was fair. I told him I'd think about it. Meanwhile, Denny had the seat issue fixed and promised to do the brakes. Then I was concerned about potential timing chain tensioner issues, so he had the car inspected by a VW dealer. It passed, and I did the deal. This was the best car buying experience I've had,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time buyer with Denny Dotson
This was by far my best car buying experience. I dread the process of purchasing a car with the back and forth and overall time commitment. However, with Denny it was simple. I dealt with Denny directly and he couldn't have been more fair, honest, and responsive. When I was in the process of purchasing the car Denny noticed a small dent I had overlooked. He pointed it out to me and had his dent repair person fix it at no cost. I highly recommend Denny Dotson Automotive. Their hard work and dedication to serving the customer was very much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 Porsche Boxster - Denny is great!
Denny is great to work with. He finds clean vehicles,buys and prices them right, and is straightforward and fair. This is the second Boxster I have purchased from him and could not be more pleased. If you are looking for a fair deal on a clean sports car, keep an eye on his website!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No response
Never was contacted when I emailed response on cars.com for low price and availability of vehicle. I guess my business was not wanted.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great product and service
Denny and team have great service. They are attentive to your needs and very trustworthy and friendly service. They find some cool gems of cars that are in great condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome service and love my car!
Purchased a s2000 with them this new years. I bought this car all the way from Cali, so u can imagine how much time was on the phone. But they were all very helpful with everything going the extra mile to make transaction smooth. Got my car the other day and its everything i saw in the pictures and better! These fella's will take care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No response after multiple emails
made multiple attempts to contact them and was ignored, guess they dont like making money
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2014 Nissan 370z
What a great experience! I took my old 2005 Hyundai Tiburon to Denny Dotson's, curious about a beautiful pearl white 370z they was listing. Despite the fact that my Tib wasn't a high-end vehicle, Denny treated me with kindness and respect - something I didn't always encounter with other dealers. Instead, Denny and his team were warm, easy to talk to and seemed very willing to work with me. That turned out to be exactly the case: Denny gave me a GREAT deal on the trade-in (can you believe it? Who ever says THAT after buying a new car?!!) and made my purchase of the 270z seamless and pleasant! The whole experience left me delightfully dazed. I really didn't expect a high-end dealer to be so modest and fair to deal with. Needless to say, I will recommend this business to my friends and family - and hope to return for future purchases! This is what buying a car should ALWAYS be like.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase