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Reviews

Average Ratings

4.7
17 lifetime reviews.
  • My 1st Purchase at Coughlin Marysville

    Contacted Coughlin through the internet - Mike responded promptly to answer questions and find out when we were coming - assured me the vehicle wo...


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    Contacted Coughlin through the internet - Mike responded promptly to answer questions and find out when we were coming - assured me the vehicle would be there - drove 2 1/2 hours to test drive car - vehicle was waiting at the door - no pressure - purchase process was smooth and enjoyable (Mike & Aaron) - it was like talking and working with longtime friends - when I need my next pre-owned car I will definitely check Coughlin's site first and ask for Mike. Thanks to Mike & Aaron we had a great start with our new (pre-owned) car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeep Grand Cherokee 2011

    Serious Dealer offered car a very good price in very good conditions. Ready to give me all informations about car and extra pictures. We found car...

    Dealer Response

    Enjoy your 2011 Grand Cherokee Alberto! We are more than happy to be able to help you find the right vehicle you were looking for and please reach...


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    Serious Dealer offered car a very good price in very good conditions. Ready to give me all informations about car and extra pictures. We found car ready with temporary plate to move in NY. Thanks Dutch

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Enjoy your 2011 Grand Cherokee Alberto! We are more than happy to be able to help you find the right vehicle you were looking for and please reach out if we can do anything else!--Brandon Sandmann, Coughlin Cars


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  • Great experience!

    First of all, thanks for the anniversary gift of service. I was due and it was perfect timing. Secondly, I fully expected to be approached by sale...

    Dealer Response

    Thank you for the feedback and we are glad that we could get you the what you needed at just the right time Susan! Please let us know if we can do...


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    First of all, thanks for the anniversary gift of service. I was due and it was perfect timing. Secondly, I fully expected to be approached by sales, but I was not. The guy that checked me in was very pleasant, the waiting area was nice and I was in and out in under an hour with a clean car! Thank you again

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the feedback and we are glad that we could get you the what you needed at just the right time Susan! Please let us know if we can do anything else for you in the future!--Brandon Sandmann, Coughlin Cars


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  • Coughlin Marysville

    Just got my 2nd Grand Cherokee from Coughlin Marysville. Awesome experiences both times, thanks to Kendall and Randy! Fun to work with and no pres...

    Dealer Response

    We are glad to hear you had a great experience both times shopping for your Cherokees Tracy! Please let us know if we can do anything else for you...


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    Just got my 2nd Grand Cherokee from Coughlin Marysville. Awesome experiences both times, thanks to Kendall and Randy! Fun to work with and no pressure, that's why we came back! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are glad to hear you had a great experience both times shopping for your Cherokees Tracy! Please let us know if we can do anything else for you in the future!--Brandon Sandmann, Coughlin Cars


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  • Bad service with profanities

    They could not fix oil leak after three attempts. No accountability and refused to release service report to us. GM swore in front of five custome...

    Dealer Response

    Michelle, we are very sorry to hear that your oil leak was unable to be fixed in that many attempts along with the bad language. That is not how w...


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    They could not fix oil leak after three attempts. No accountability and refused to release service report to us. GM swore in front of five customers and young boy working service counter.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Michelle, we are very sorry to hear that your oil leak was unable to be fixed in that many attempts along with the bad language. That is not how we want to conduct ourselves as a business as we take great pride in treating and speaking to each customer in a professional and informative manner. I have passed your information along to our head service manager and he should be reaching out to you shortly. Thank you for your honest feedback as it is much appreciated. Brandon Sandmann, Coughlin Cars


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  • Great Service

    Stopped in to check on a key fob that was ordered and they brought the vehicle right in and programmed it. No appointment

    Dealer Response

    Roger, thank you for your feedback and we are glad to hear that your appointment was able to be taken care of and everything was able to be progra...


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    Stopped in to check on a key fob that was ordered and they brought the vehicle right in and programmed it. No appointment

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Roger, thank you for your feedback and we are glad to hear that your appointment was able to be taken care of and everything was able to be programmed fast and correctly. Please let us know if there is anything else we can do for you in the future!--Brandon Sandmann, Coughlin Automotive


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  • Awesome salesman and dealer

    Codey was awesome. Made the car buying experience as painless as buying a car can be. No high pressure sales from anyone. Facilities were recently...

    Dealer Response

    Jake, Thank you so much for the strong recommendation of Codey and Coughlin Marysville and I will make sure he sees this review! We hope to see yo...


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    Codey was awesome. Made the car buying experience as painless as buying a car can be. No high pressure sales from anyone. Facilities were recently remodeled and everything was top notch. Fully recommend Coughlin Marysville to anyone. Ask for Codey!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jake, Thank you so much for the strong recommendation of Codey and Coughlin Marysville and I will make sure he sees this review! We hope to see you back here soon for your next vehicle or service! -Jason Hensler Coughlin Automotive


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  • Great experience

    Best experience and deal for our 2016 Malibu. From Lancaster and will be more than happy to drive back for all of my vehicles. Thank you

    Dealer Response

    Brian, I am glad that you had a great buying experience at Coughlin Marysville GM! Thank you for making the trip up from Lancaster to deal with us...


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    Best experience and deal for our 2016 Malibu. From Lancaster and will be more than happy to drive back for all of my vehicles. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brian, I am glad that you had a great buying experience at Coughlin Marysville GM! Thank you for making the trip up from Lancaster to deal with us. Enjoy your new Malibu:) -Jason Hensler Coughlin Automotive


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  • Great people!

    They were very nice, respectable and helpful. This was the first time buying a car on my own and I would go back again!


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    They were very nice, respectable and helpful. This was the first time buying a car on my own and I would go back again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GREAT experience

    My family and I have been buying Chevrolet vehicles for many years. I have personally bought my vehicles from several different Chevy dealerships....


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    My family and I have been buying Chevrolet vehicles for many years. I have personally bought my vehicles from several different Chevy dealerships. The Marysville staff was great. The car buying/service experience was a great one for me. I didn't feel pressured, was greeted right away, and had all my questions answered. I highly recommend buying from Marysville GM.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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