Coughlin Marysville GM

4.8
(121 reviews)
Visit Coughlin Marysville GM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (937) 741-7258 (937) 741-7258
Used (937) 741-7269 (937) 741-7269
Service (937) 741-7302 (937) 741-7302

Reviews

4.8
(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I decided to bump my search up a couple months after

I decided to bump my search up a couple months after speaking with Chase Tomasi. Chase took the time to show me a truck he had mentioned earlier in the week. Chase is very professional and you hear how companies want you to feel like a friend, he walks the walk. We spent more time talking about everything but the truck, vacations, family, and whatever else came up. The truck sold itself but Chase made sure I saw it. He could have tried to sell me a more expensive truck but he knew I liked the one I bought. Tony made the financing easy and quick. Don't hesitate to visit Coughlin Marysville and when you do, ask for Chase.

5.0

Very happy with the service department!

Had a great experience with the Service department. I had an urgent issue and they were very responsive. Fixed the issue and my check engine light problem. They were able to determine what was wrong when another shop failed to, three times! Very happy!

5.0

Buying and Service at Coughlin. Marysville

To acknowledge this dealership and their excellent service dept. to thank Jodie/service and Cruz/ sales. John C Yes I definitely buy a car here again and use their service dept.

5.0

Excellent Customer Service

Excellent salesman- Tim Duffey. Great customer service- helpful, interested in customer needs, not pushy. Made the purchase quick and efficient. Most pleasant car buying experience!

5.0

Excellent.

Excellent. Dealt with Cruz through texts, even worked out a fair deal for my trade. Made the 2 hr trip from Indiana and bought the car. Nothing but a positive experience.

1.0

Services department is horrible half fixed the issues had...

Services department is horrible half fixed the issues had the vehicle over 6 weeks had to take it back week later will not answer the phones or call you back

5.0

New truck purchase

Between Neal and Tate, I definitely felt like they wanted my business. Probably the least amount of time spent purchasing a new vehicle. I like that. And of course the Chevy truck I purchased has all the options I wanted.

Dealer response

Thank you for taking the time to leave a review. We appreciate you choosing Coughlin, Duane!

5.0

Great dealership

Great experience and easy to work with. The salesperson was very knowledgeable and everyone I worked with was very helpful. I wouldn’t hesitate to go back here again.

Dealer response

Thanks for taking the time to leave a review! We appreciate you choosing Coughlin. :)

5.0

Great Dealership

Dennis the GM is awesome. Had everything ready when I got there. Chris Jones was great to deal with. Smooth Buying process. No issues on price. Overall a great experience.

Dealer response

Thank you, Teresa, for taking the time to leave a review!

1.0

Service department is horrible. They never answer the...

Service department is horrible. They never answer the phone right away and it takes several call to someone in the service department. You have to call in to get an update on your vehicle. Service manager would rather be outside smoking than running his department. Dennis, the general manager will not return phone calls, probably because he is tired of hearing bad the place is. Service drive is cluttered. who hired the people running these departments?