Reviews
The front office knocks itself to make a sale, courtesy,
The front office knocks itself to make a sale, courtesy, quick, resourceful, respectful. When the sale is made the back office forgets all about the customer. The sale lingers for weeks before it is consummated. They are either overworked, procrastinating or just poor management. I do not like it nor do I like businesses that treat their customers so shabbily. It obvious they don't care for me either. This is the 21st century, when cars are purchased online, paperwork done online. Completing the sale seems to be a problem and there is no desire to assist the customer. This is not only my experience, but I know is shared by many others. Irv Call
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I was very pleased with my car buying experience this
I was very pleased with my car buying experience this past weekend. Brendan A. was great-very knowledgeable and friendly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at Byers Chrysler Jeep Dodge
I had a great experience at Byers Chrysler Jeep Dodge Ram! Jerome was friendly, knowledgeable, and made the entire truck-buying process smooth and hassle-free. I recently purchased a used RAM truck and couldn’t be happier with the quality of the vehicle and the excellent customer service I received. They were upfront, honest, and made sure I was comfortable with every step. Highly recommend them if you’re in the market for a new or used vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful, professional and easy to work with!
Very helpful, professional and easy to work with! I was unhappy with my 23 Grand Cherokee L and they helped me trade mine in for a 2025 Grand Cherokee.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a wonderful experience with David.
We had a wonderful experience with David. Not only did he make us feel relaxed, he went above and beyond to make our experience great. Before we bought the car, we had noticed a mark on the car that we were concerned about. David did not hesitate to have it fixed. When the car came out of the shop, the spot was fixed beautifully. We loved how our car buying experience was handled and appreciated the team going above and beyond to help us buy our car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible customer service and no return phone calls had
Terrible customer service and no return phone calls had to call them back all day wasted and not happy
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out and sharing your experience. We're truly sorry to hear about the inconvenience you faced and the lack of communication on our part. This is not the level of service we strive to provide, and we apologize for any frustration caused.
Wonderful place and the best salesman ever.
Wonderful place and the best salesman ever. He worked his magic. I would recommend him to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was great.
The experience was great. Everyone was very helpful and experienced. The process took about as long as I has anticipated.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always felt welcome at Byers.
Always felt welcome at Byers. Excellent Sales and Service. Jerome was thoughtful, friendly and understood my needs. Looking forward to a continued relationship. A special shout out and recognition to Jace. He is terrific!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We’re thrilled to hear that you always feel welcome at Byers and have had excellent experiences with our sales and service team. Jerome will be delighted to know he made such a positive impression and met your needs thoughtfully and warmly. Jace truly is terrific, and we’re lucky to have him on our team. We look forward to continuing this wonderful relationship with you. If there’s anything you need, we’re always here to help!
My car buying experience at Byer's was excellent.
My car buying experience at Byer's was excellent. Greg Vignon is top notch and we couldn't be happier with our purchase of the Jeep Wrangler.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent car-buying experience with us and that Greg provided top-notch service. Congratulations on your new Jeep Wrangler—we hope it brings you countless adventures and great memories. If there’s anything else we can assist you with, don’t hesitate to reach out. Safe travels!