Reviews
I was told the tires were run flats but after closer inspection at home I discovered they were not. Not Happy
I was told the tires were run flats but after closer inspection at home I discovered they were not. Not Happy
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We’re sorry to hear about your frustration and apologize for the confusion regarding the tires. Please contact a manager so our team can look into this situation further.
Very helpful and pleasant Really nice work to help you with any questions you have
Very helpful and pleasant Really nice work to help you with any questions you have
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad our team was helpful, pleasant, and able to answer your questions. We appreciate you choosing Byers! 😊
Everyone was incredibly professional and friendly! The process was seamless and we appreciated everything the team did for us.
Everyone was incredibly professional and friendly! The process was seamless and we appreciated everything the team did for us.
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you for the wonderful review! We’re glad our team made the process seamless, professional, and friendly from start to finish. We appreciate you choosing Byers! 😊
Our experience with Byers was smooth and straightforward from the start. We were especially impressed with Gabriel, he was honest, sincere and reliable.
Our experience with Byers was smooth and straightforward from the start. We were especially impressed with Gabriel, he was honest, sincere and reliable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We are glad Gabriel provided honest, sincere, and reliable support and made your experience smooth and straightforward from start to finish 😄
Very good people working at Byers. Waymon was great. All was pretty quick and as expected.
Very good people working at Byers. Waymon was great. All was pretty quick and as expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We are glad Waymon provided excellent service and that everything was quick and met your expectations 😄
Was charged hidden closing cost that was not listed on my original purchase agreement. Could not resolve with dealer or bank
Was charged hidden closing cost that was not listed on my original purchase agreement. Could not resolve with dealer or bank
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We’re sorry to hear about your concern and understand your frustration. Please contact a manager directly so our team can look into the situation.
Please reach out 937-336-3668 if this can be resolved
The salesman was very good. But your finance guy had a bit of an attitude since we kind of were the people that he had to deal with with the day. I basically had to force a handshake at the end of the cell of the car
The salesman was very good. But your finance guy had a bit of an attitude since we kind of were the people that he had to deal with with the day. I basically had to force a handshake at the end of the cell of the car
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We are glad to hear your salesperson provided a very good experience, but we are sorry to hear about your interaction in finance. Please contact a manager so we can look into this and address your concerns.
Couldn’t be happier with the experience at Byers. Michael was easy to work with, communicative but not pushy. We did the entire deal via text, did the majority of the paperwork online and had an absolutely seamless experience when taking possession of the Jeep. 30 mins in and out. The finance manager was fantastic as well. No add-ons pushed, just simple explanations. To top it off, we got a fair deal on this new Jeep. Will 100% be shopping with Byers again.
Couldn’t be happier with the experience at Byers. Michael was easy to work with, communicative but not pushy. We did the entire deal via text, did the majority of the paperwork online and had an absolutely seamless experience when taking possession of the Jeep. 30 mins in and out. The finance manager was fantastic as well. No add-ons pushed, just simple explanations. To top it off, we got a fair deal on this new Jeep. Will 100% be shopping with Byers again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review. We are glad Michael and the team made the process seamless, pressure free, and efficient from start to finish. We truly appreciate your trust and look forward to working with you again 😄
Great Customer service and they will get you in and out fast as possible and Michael Tomeucci is the Best Sales Specialist that I have ever had
Great Customer service and they will get you in and out fast as possible and Michael Tomeucci is the Best Sales Specialist that I have ever had
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review. We are glad you experienced excellent customer service and a quick process, and we truly appreciate your kind words about Michael Tomeucci 😄
Above and beyond. Great people. Very determined to get the deal done. Was a great experience.
Above and beyond. Great people. Very determined to get the deal done. Was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We are glad our team went above and beyond and worked hard to make your experience a great one 😄