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Byers Chrysler Jeep Dodge RAM

(768 reviews)
Visit Byers Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 7:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

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New (614) 569-0126 (614) 569-0126
Used (614) 289-1423 (614) 289-1423
Service (866) 494-1752 (866) 494-1752

Inventory

See all 181 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2009.
The Byers Family has been in the transportation business in central Ohio since 1897 and has been affiliated with the Chrysler Corporation since 1929. Not only have we been a successful Chrysler Dealer for over 80 years but our professional and committed staff has over 100 years of combined experience in helping customers with all of their transportation needs. If you are looking for a great deal on a new or used vehicle delivered by a knowledgeable salesperson look no further! There is a reason why we have been in business for so many years. Come see us today and let Byers Chrysler Jeep Dodge Ram show you why "the customer comes first!"
Come See Why it's Better to Buy at Byers Chrysler Jeep Dodge Ram!

Service center

Phone number (866) 494-1752

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Chrysler Jeep Dodge RAM from DealerRater.

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I was told the tires were run flats but after closer inspection at home I discovered they were not. Not Happy

I was told the tires were run flats but after closer inspection at home I discovered they were not. Not Happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Very helpful and pleasant Really nice work to help you with any questions you have

Very helpful and pleasant Really nice work to help you with any questions you have

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our team was helpful, pleasant, and able to answer your questions. We appreciate you choosing Byers! 😊

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Everyone was incredibly professional and friendly! The process was seamless and we appreciated everything the team did for us.

Everyone was incredibly professional and friendly! The process was seamless and we appreciated everything the team did for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re glad our team made the process seamless, professional, and friendly from start to finish. We appreciate you choosing Byers! 😊

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Our experience with Byers was smooth and straightforward from the start. We were especially impressed with Gabriel, he was honest, sincere and reliable.

Our experience with Byers was smooth and straightforward from the start. We were especially impressed with Gabriel, he was honest, sincere and reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are glad Gabriel provided honest, sincere, and reliable support and made your experience smooth and straightforward from start to finish 😄

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Very good people working at Byers. Waymon was great. All was pretty quick and as expected.

Very good people working at Byers. Waymon was great. All was pretty quick and as expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are glad Waymon provided excellent service and that everything was quick and met your expectations 😄

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Was charged hidden closing cost that was not listed on my original purchase agreement. Could not resolve with dealer or bank

Was charged hidden closing cost that was not listed on my original purchase agreement. Could not resolve with dealer or bank

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re sorry to hear about your concern and understand your frustration. Please contact a manager directly so our team can look into the situation.

Consumer response

Please reach out 937-336-3668 if this can be resolved

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The salesman was very good. But your finance guy had a bit of an attitude since we kind of were the people that he had to deal with with the day. I basically had to force a handshake at the end of the cell of the car

The salesman was very good. But your finance guy had a bit of an attitude since we kind of were the people that he had to deal with with the day. I basically had to force a handshake at the end of the cell of the car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are glad to hear your salesperson provided a very good experience, but we are sorry to hear about your interaction in finance. Please contact a manager so we can look into this and address your concerns.

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Couldn’t be happier with the experience at Byers. Michael was easy to work with, communicative but not pushy. We did the entire deal via text, did the majority of the paperwork online and had an absolutely seamless experience when taking possession of the Jeep. 30 mins in and out. The finance manager was fantastic as well. No add-ons pushed, just simple explanations. To top it off, we got a fair deal on this new Jeep. Will 100% be shopping with Byers again.

Couldn’t be happier with the experience at Byers. Michael was easy to work with, communicative but not pushy. We did the entire deal via text, did the majority of the paperwork online and had an absolutely seamless experience when taking possession of the Jeep. 30 mins in and out. The finance manager was fantastic as well. No add-ons pushed, just simple explanations. To top it off, we got a fair deal on this new Jeep. Will 100% be shopping with Byers again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review. We are glad Michael and the team made the process seamless, pressure free, and efficient from start to finish. We truly appreciate your trust and look forward to working with you again 😄

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Great Customer service and they will get you in and out fast as possible and Michael Tomeucci is the Best Sales Specialist that I have ever had

Great Customer service and they will get you in and out fast as possible and Michael Tomeucci is the Best Sales Specialist that I have ever had

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are glad you experienced excellent customer service and a quick process, and we truly appreciate your kind words about Michael Tomeucci 😄

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Above and beyond. Great people. Very determined to get the deal done. Was a great experience.

Above and beyond. Great people. Very determined to get the deal done. Was a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are glad our team went above and beyond and worked hard to make your experience a great one 😄

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