Hugh White Honda

Excellent Service and willing to work with customers to get the best deal. We came to look at a specific car, but didn't like it. Vince asked a couple of questions and pointed us to a winner! We loved the car and it was a great value. We would highly, highly, highly recommend Vince and Hugh White Honda Pre-Owned.

Disrespected. I go there for my scheduled service appointment this evening and no one is even there. I didn't even get a phone call from a service advisor letting me know they're shutting down early. I'll definitely find a way to call corporate and complain. This lack of communication and disrespect makes me sick. I look forward to switching to the Toyota service center next door.

Excellent service! I took my certified 2021 CRV recently purchased from Hugh White used lot to have service for auto-idle not working. Turns out battery was bad. There was no charge for service, battery, or diagnostics even though technically I purchased from lot a few months ago. Big thanks to Steve Skaggs, Hugh White Honda service advisor for his help and understanding!

I give this dealership high marks for the overall buying experience. My sales associate, Jim Jeffers, is knowledgeable, honest, transparent and kind. No games at all. I love doing business at family-owned dealers like this one.

Eric Holmes was knowledgeable, proffered, friendly and patient during my car buying experience! He took time to show me how all the electronics work and answered my questions! He was also very good communicating with me both pre and post sale! Thanks for making my car buying experience stress free! Great job

Do not buy from this place. They totally ripped us off with a vehicle, taking advantage of us. They will verbally tell you one thing, then in the contract place other information to their advantage. We bought our car with a four year loan and when I got the information from the bank, it was a 7 year loan! That meant that we are paying for an extra three years or an extra 300/month for another 36 months. Not only that, but the vehicle is nearly unusable as the brakes, transmission, exhaust system, air-conditioning and electric system were all broken within a month. Do not go here!

Terrible went in thinking they had the car on the website no car. Secured my own financing it was a problem. Finance guy isn't making even more money from the customer. I refused to use their financing tried to charge extra grand because of it, and I refused. They refused to sell me a car because of it. Thats fine dealerships are a dime a dozen. Got my car w my financing no problem. Wont go back there! Honda Marysville is wonderful highly recommend!

The car i got has no issues but they didn't leave me the tools to use the factory jack and my title has not been given to me my temp tags are out of date and the staff has been no help i already made my first payment and i don't even have my plates ive always had my plates before first payment i purchased 3 cars from this dealership before this i will not be coming back

Haven't purchased a new car to me in over 8 years. Searched numerous used car sights looking for a large SUV. Saw a 2015 on their sight on a Thursday, contacted them (Jacob) on Friday. Explained I lived over an hour away and if I drove out to test drive I needed to know my terms and approval prior to leaving my house. Jacob and the finance team gave me an answer within an hour!! Drove out, seamless buying experience, they even gave me a "we owe" on a problem with the stereo. Just got my Navigator back after THEY spent close to a $1,000 to make it right!! I had a loaner free of charge the whole time 5 star rating from me for the way they treat potential and actual customers! Give Jacob in used car center a call! He knows how to treat his customers right!

Took my car in Tuesday because the battery was dead (the new car is only 2 years 4 months old and under warranty). Had 2:45 appointment but was told I had to wait because there was one customer ahead of me (why have appointments?). Waited one hour for them to look at the battery. They came back and said they would replace the battery on Friday (it takes 3 days to find a battery when the Marysville car plant is 20 miles away?) as they didn't have any in stock. Can you imagine a Honda car delearship that doesn't batteries in stock for a Honda Accord? Went to another Honda dealership and got quick, good service and a new battery.