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Germain Toyota

(3,037 reviews)
Visit Germain Toyota
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 211-7080 (888) 211-7080
Used (866) 739-9280 (866) 739-9280
Service (866) 812-8611 (866) 812-8611

Inventory

See all 212 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since May 2007.
At Germain Toyota of Columbus we work hard to get you into the vehicle you have always wanted. That new Toyota is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Columbus Ohio.

Germain Toyota of Columbus service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs let Germain Toyota of Columbus service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none.
The Right Car The Right Price The Right Way

Service center

Phone number (866) 812-8611

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Toyota from DealerRater.

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Hello im very pleased with Preston Jenkins the way he

Hello im very pleased with Preston Jenkins the way he helped me thru every step of purchasing our Chevrolet Impala .When I ask him about different items on the Impala he was very well informed with the product .If i was in the market for another car Prestin would the person I want.to do business with .. Thank You

Hello im very pleased with Preston Jenkins the way he

Hello im very pleased with Preston Jenkins the way he helped me thru every step of purchasing our Chevrolet Impala .When I ask him about different items on the Impala he was very well informed with the product .If i was in the market for another car Prestin would the person I want.to do business with .. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Germain Toyota provides consistent and reliable service.

Germain Toyota provides consistent and reliable service. Our service representative Tara Farmer was very cordial and helpful as we navigated required brake work and purchase of a new set of tires for our 2010 Camry.

Germain Toyota provides consistent and reliable service.

Germain Toyota provides consistent and reliable service. Our service representative Tara Farmer was very cordial and helpful as we navigated required brake work and purchase of a new set of tires for our 2010 Camry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We have 35+ years experience with Germain Toyota.

We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reassuring and defused the situation. Madison Rosenberger and the rest of the service team are very professional and manage probably the toughest job at Germain.

We have 35+ years experience with Germain Toyota.

We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reassuring and defused the situation. Madison Rosenberger and the rest of the service team are very professional and manage probably the toughest job at Germain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent Service.

Excellent Service. Tara was very efficient and kept me informed of my vehicle as well as cost.

Excellent Service.

Excellent Service. Tara was very efficient and kept me informed of my vehicle as well as cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karl, Thank you for your positive review! We are so glad that Tara took great care of you and kept you well informed during your recent service visit. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Marcello Frustaci General Manager

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It was easy and fast.

It was easy and fast. I appreciated being able to work in the nice lounge.

It was easy and fast.

It was easy and fast. I appreciated being able to work in the nice lounge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Rita, we appreciate your positive review and we are happy to hear that our team provided you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Marcello Frustaci General Manager

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I believe our service was completed in a timely way, with

I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Military Veteran that we would receive a 10% discount on the final cost for service. Overall experience waiting in the waiting area was good.

I believe our service was completed in a timely way, with

I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Military Veteran that we would receive a 10% discount on the final cost for service. Overall experience waiting in the waiting area was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I was very pleased with the service to my vehicle and

I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the schedule that Brian explained to me when I brought my vehicle in. In addition to the body work done, my car was also washed and detailed. It looked like a new car when I left the dealership. I was also pleased that I received a ride to my home when I dropped off the car and a ride when my car was finished.

I was very pleased with the service to my vehicle and

I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the schedule that Brian explained to me when I brought my vehicle in. In addition to the body work done, my car was also washed and detailed. It looked like a new car when I left the dealership. I was also pleased that I received a ride to my home when I dropped off the car and a ride when my car was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Mary Ann! We're delighted the value of the support and expertise provided by Brian and Shaun exceeded your expectations. We appreciate your business, and wish you the safest of travels until we meet again. Best Regards, Marcello Frustaci General Manager

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I appreciated dropping my car off having been informed of

I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate.

I appreciated dropping my car off having been informed of

I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for stopping by to share your 5-star review of Daisha and Collin! We're glad they addressed your vehicle's visit with plenty of communication. Please don't hesitate to reach out when we can help you again. Best Regards, Marcello Frustaci General Manager

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Really enjoyed working with Tara Farmer.

Really enjoyed working with Tara Farmer. Was also impressed with the cleanliness of the dealership and love the popcorn machine.

Really enjoyed working with Tara Farmer.

Really enjoyed working with Tara Farmer. Was also impressed with the cleanliness of the dealership and love the popcorn machine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know how satisfied you were with Tara's assistance, Sunny! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Marcello Frustaci General Manager

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Clean, large waiting area with some snacks and coffee.

Clean, large waiting area with some snacks and coffee. Service was done about estimate time.

Clean, large waiting area with some snacks and coffee.

Clean, large waiting area with some snacks and coffee. Service was done about estimate time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Marcello Frustaci General Manager

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