New 888-211-7080 Dealer Website
Used 866-739-9280 Email Dealer
Service 866-812-8611

Thank you. Your email has been sent to the dealer.

Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed
{{currentIndex + 1}} of 3 Video

Reviews

4.8
623 lifetime reviews. Includes reviews of Germain Toyota from DealerRater.com
  • Wonderful Service Center!!!

    My first experience as a Toyota customer as I take over my Mom's 2005 Toyota. My interaction on the phone as I scheduled the appointment was amaz...

    Dealer Response

    Thank you for choosing to service with us here at Germain Toyota of Columbus. We thank you for the kind words and look forward to building a long ...


    Show Full Review

    My first experience as a Toyota customer as I take over my Mom's 2005 Toyota. My interaction on the phone as I scheduled the appointment was amazing - I got to speak promptly to a real person and they cared that I get scheduled promptly! When I arrived I was greeted by numerous people who left the impression they were delighted I was there. Service was estimated at 1 1/2 hours and took just under one hour!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing to service with us here at Germain Toyota of Columbus. We thank you for the kind words and look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager


    Hide Full Review
  • Couldn't trust them.

    Called to inquire about a used truck. Didn't receive a response and decided to call. Was told by salesman he would check on whether truck was stil...

    Dealer Response

    We sincerely apologize for any misunderstanding or confusion on your recent experience with our dealership. Your experience was not typical of a G...


    Show Full Review

    Called to inquire about a used truck. Didn't receive a response and decided to call. Was told by salesman he would check on whether truck was still there and that he would call right back but he never did call back. Because I live 45 minutes away I called again right before I was to leave and was told it was sold. Then received and email 30 minutes later saying it was actually available and the person that said it was sold was incorrect. Asked a question about speedometer issue on truck and was told it was fixed. Went a week later to look at truck, the truck was there but speedometer issue was not fixed. Nobody seemed to know what was going on at that place.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for any misunderstanding or confusion on your recent experience with our dealership. Your experience was not typical of a Germain visit and for that we are truly sorry. We would be more than happy to assist you in finding a pre-owned vehicle, please feel free to reach out to one of our team members at 614-868-0300 so that they can show you a quality Germain experience. Best Regards, Rich Newsome General Manager


    Hide Full Review
  • Recent service
    December 30, 2016

    Mark went above providing service and attention to details when I brought in my Van and recently my truck...trust him professionally and personall...

    Germain Toyota of Columbus

    Thank you for the trust and confidence you have working with Mark and our team here at Germain. We have nothing but your best interest at heart. ...


    Show Full Review

    Mark went above providing service and attention to details when I brought in my Van and recently my truck...trust him professionally and personally! Thanks

    Does recommend this dealer
    Came in for service or repair
    Germain Toyota of Columbus

    Thank you for the trust and confidence you have working with Mark and our team here at Germain. We have nothing but your best interest at heart. Best Regards, Rich Newsome General Manager


    Hide Full Review
Read All Reviews

Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 2007

At Germain Toyota of Columbus, we work hard to get you into the vehicle you have always wanted. That new Toyota is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Columbus, Ohio.

Germain Toyota of Columbus service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Germain Toyota of Columbus service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none.

"The Right Car, The Right Price, The Right Way"