Reviews
Write a reviewAlways top notch.
We have only had to take our Escape in for normal maintenance but they always get us in quickly, do a great job and are always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Servicce
Brayn Ford Lincoln Mercury is a great dealership to work with, not only for buying/leasing a vehicle, but the service department is second to none. They always perform the work required on time and at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love my new Edge??
I?ve always bought from this dealership, and I have always been treated fairly and very professionally! My salesman provided me exactly what I wanted and with payments I could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryan Ford
Quick and easy, very efficient answered all my questions, highly recommend this dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryan Ford Lincoln
I arrived an hour early to have my Ford Escape serviced because I had entered an incorrect appointment time on my calendar. Still, my vehicle was worked in quickly and the work done promptly. I also needed a rear wiper replaced, and appreciated that the part was in stock. While I waited I had coffee and worked at one of the desks in the waiting area - an area that is part of a new, well-planned waiting area. I was alerted to future needs for continuing maintenance that I am completely sure will be needed, and there was no pressure to take immediate action; although I did choose to have 2 replacement tires ordered. I always appreciate the friendly, accommodating service at Bryan Ford Lincoln.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryan Ford Lincoln
I put a lot of miles on vehicles and have to trade in every two years or so. This year was my first experience with Bryan Ford Lincoln and it was one of the best car buying experiences I've ever had. Beautiful facility, staff was not only professional but warm and fun to work with. I had very specific needs all which we're met. My expectations we're exceeded not only in pricing but also in service and I don't foresee me shopping anywhere else for my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2012 Ford Taurus
Bryan Ford has taken care of us since we purchased the vehicle. After 7 years, it still runs and looks great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2019 MKC
Just a great sales manager to work with and the dealership owner goes way beyond the expected in personnel service and caring for his customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryan Ford
Very fast, through, efficient and excellent work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Case manager supervisor
Thanks for the service. We appreciate you picking up and delivering the vehicles
- Customer service 4.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase