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Perrysburg Automall

(1,608 reviews)
Visit Perrysburg Automall
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (866) 582-4081 (866) 582-4081
Used (866) 586-2107 (866) 586-2107
Service (866) 600-7041 (866) 600-7041

Inventory

See all 535 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2021.
Perrysburg Automall is a proud member of the Cronin Auto Family in greater Northwest Ohio and has been family owned and operated since the 1930's. From the outside you'll find our campus both modern and inviting with one of the largest selections of inventory in our region. However within our walls our rich history is steeped in almost a century of automobile tradition.
BUICK - GMC - VW - VOLVO - PRE-OWNED VEHICLES

Service center

Phone number (866) 600-7041

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Perrysburg Automall from DealerRater.

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Dealership is always professional and eager to assist

Dealership is always professional and eager to assist with anything I am in need of whether repair or sales.

Dealership is always professional and eager to assist

Dealership is always professional and eager to assist with anything I am in need of whether repair or sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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they went out of their way to make our appointment as

they went out of their way to make our appointment as easy and pleasant as could be.

they went out of their way to make our appointment as

they went out of their way to make our appointment as easy and pleasant as could be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Eric was awesome during the purchasing process and

Eric was awesome during the purchasing process and afterwards, he has answered all of my questions and text messages before and after my purchase.

Eric was awesome during the purchasing process and

Eric was awesome during the purchasing process and afterwards, he has answered all of my questions and text messages before and after my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Everyone here makes the servicing experience an enjoyable

Everyone here makes the servicing experience an enjoyable one, from scheduling to picking up my vehicle. Exceptional service by Ron S in Parts and Deb P in Service. Hats off to a great crew!

Everyone here makes the servicing experience an enjoyable

Everyone here makes the servicing experience an enjoyable one, from scheduling to picking up my vehicle. Exceptional service by Ron S in Parts and Deb P in Service. Hats off to a great crew!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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Very friendly, and always trying to help.

Very friendly, and always trying to help. The staff is always there to help. Would recommend

Very friendly, and always trying to help.

Very friendly, and always trying to help. The staff is always there to help. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

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Everyone is friendly & efficient!

Everyone is friendly & efficient!!! Have never had anything other than great service😊 Thank you all!

Everyone is friendly & efficient!

Everyone is friendly & efficient!!! Have never had anything other than great service😊 Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

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Service was excellent.

Service was excellent. Everyone is so friendly and they stayed on schedule. As I waited, I got to enjoy the coffee bar and water in a nice area. Then I get an immediate digital report card on my vehicle outlining the service details. Overall great experience!

Service was excellent.

Service was excellent. Everyone is so friendly and they stayed on schedule. As I waited, I got to enjoy the coffee bar and water in a nice area. Then I get an immediate digital report card on my vehicle outlining the service details. Overall great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful feedback! We’re glad to hear your visit went smoothly and that you enjoyed both the service and the amenities while you waited. Our team works hard to stay on schedule and keep you informed, so it’s great to know the digital report card and comfortable waiting area added to your experience. We truly appreciate your support and look forward to your next visit! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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Be cautious if buying a used vehicle.

Be cautious if buying a used vehicle. Within 2 days had multiple issues that should have been found according to their 180 point inspection. They refused to do the right thing and accept that they didn't do a proper inspection or just flat out ignored the issues and hoped to pass them along to the next buyer. So rather than doing what was right, I was stuck with $2,000 in repairs. Zero integrity, look elsewhere.

Be cautious if buying a used vehicle.

Be cautious if buying a used vehicle. Within 2 days had multiple issues that should have been found according to their 180 point inspection. They refused to do the right thing and accept that they didn't do a proper inspection or just flat out ignored the issues and hoped to pass them along to the next buyer. So rather than doing what was right, I was stuck with $2,000 in repairs. Zero integrity, look elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I’m truly sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service or care we aim to provide, and I understand how frustrating it must be to face unexpected repairs so soon after purchasing a vehicle. We take our inspections seriously, and I would like the opportunity to personally look into what happened in your case. Please reach out to me directly at rort@pbautomall.com so we can discuss the situation in more detail. We want to better understand what went wrong and see how we might be able to make this right. Thank you again for your feedback—it’s how we improve. Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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I am so incredibly impressed with the service I received

I am so incredibly impressed with the service I received last week! The staff was prompt, provided updates and a complete summary of their work when finished. I have received nothing but wonderful service since purchasing my Taos last year.

I am so incredibly impressed with the service I received

I am so incredibly impressed with the service I received last week! The staff was prompt, provided updates and a complete summary of their work when finished. I have received nothing but wonderful service since purchasing my Taos last year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear how impressed you were with your recent service experience. Providing timely updates and clear communication is a top priority for us, and it’s great to know that consistency has been there since you purchased your Taos. We truly appreciate your continued trust and loyalty—thank you for being part of the Perrysburg Automall family! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer

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Been awful experience truly they have failed every turn

Been awful experience truly they have failed every turn of the ordeal yes ORDEAL!!! Should have been a good experience

Been awful experience truly they have failed every turn

Been awful experience truly they have failed every turn of the ordeal yes ORDEAL!!! Should have been a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

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