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Reviews
Dealership is always professional and eager to assist
Dealership is always professional and eager to assist with anything I am in need of whether repair or sales.
Dealership is always professional and eager to assist
Dealership is always professional and eager to assist with anything I am in need of whether repair or sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
they went out of their way to make our appointment as
they went out of their way to make our appointment as easy and pleasant as could be.
they went out of their way to make our appointment as
they went out of their way to make our appointment as easy and pleasant as could be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Eric was awesome during the purchasing process and
Eric was awesome during the purchasing process and afterwards, he has answered all of my questions and text messages before and after my purchase.
Eric was awesome during the purchasing process and
Eric was awesome during the purchasing process and afterwards, he has answered all of my questions and text messages before and after my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone here makes the servicing experience an enjoyable
Everyone here makes the servicing experience an enjoyable one, from scheduling to picking up my vehicle. Exceptional service by Ron S in Parts and Deb P in Service. Hats off to a great crew!
Everyone here makes the servicing experience an enjoyable
Everyone here makes the servicing experience an enjoyable one, from scheduling to picking up my vehicle. Exceptional service by Ron S in Parts and Deb P in Service. Hats off to a great crew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Very friendly, and always trying to help.
Very friendly, and always trying to help. The staff is always there to help. Would recommend
Very friendly, and always trying to help.
Very friendly, and always trying to help. The staff is always there to help. Would recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Everyone is friendly & efficient!
Everyone is friendly & efficient!!! Have never had anything other than great service😊 Thank you all!
Everyone is friendly & efficient!
Everyone is friendly & efficient!!! Have never had anything other than great service😊 Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Service was excellent.
Service was excellent. Everyone is so friendly and they stayed on schedule. As I waited, I got to enjoy the coffee bar and water in a nice area. Then I get an immediate digital report card on my vehicle outlining the service details. Overall great experience!
Service was excellent.
Service was excellent. Everyone is so friendly and they stayed on schedule. As I waited, I got to enjoy the coffee bar and water in a nice area. Then I get an immediate digital report card on my vehicle outlining the service details. Overall great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful feedback! We’re glad to hear your visit went smoothly and that you enjoyed both the service and the amenities while you waited. Our team works hard to stay on schedule and keep you informed, so it’s great to know the digital report card and comfortable waiting area added to your experience. We truly appreciate your support and look forward to your next visit! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer
Be cautious if buying a used vehicle.
Be cautious if buying a used vehicle. Within 2 days had multiple issues that should have been found according to their 180 point inspection. They refused to do the right thing and accept that they didn't do a proper inspection or just flat out ignored the issues and hoped to pass them along to the next buyer. So rather than doing what was right, I was stuck with $2,000 in repairs. Zero integrity, look elsewhere.
Be cautious if buying a used vehicle.
Be cautious if buying a used vehicle. Within 2 days had multiple issues that should have been found according to their 180 point inspection. They refused to do the right thing and accept that they didn't do a proper inspection or just flat out ignored the issues and hoped to pass them along to the next buyer. So rather than doing what was right, I was stuck with $2,000 in repairs. Zero integrity, look elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I’m truly sorry to hear about your experience and appreciate you taking the time to share your concerns. This is certainly not the level of service or care we aim to provide, and I understand how frustrating it must be to face unexpected repairs so soon after purchasing a vehicle. We take our inspections seriously, and I would like the opportunity to personally look into what happened in your case. Please reach out to me directly at rort@pbautomall.com so we can discuss the situation in more detail. We want to better understand what went wrong and see how we might be able to make this right. Thank you again for your feedback—it’s how we improve. Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer
I am so incredibly impressed with the service I received
I am so incredibly impressed with the service I received last week! The staff was prompt, provided updates and a complete summary of their work when finished. I have received nothing but wonderful service since purchasing my Taos last year.
I am so incredibly impressed with the service I received
I am so incredibly impressed with the service I received last week! The staff was prompt, provided updates and a complete summary of their work when finished. I have received nothing but wonderful service since purchasing my Taos last year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We’re thrilled to hear how impressed you were with your recent service experience. Providing timely updates and clear communication is a top priority for us, and it’s great to know that consistency has been there since you purchased your Taos. We truly appreciate your continued trust and loyalty—thank you for being part of the Perrysburg Automall family! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealer
Been awful experience truly they have failed every turn
Been awful experience truly they have failed every turn of the ordeal yes ORDEAL!!! Should have been a good experience
Been awful experience truly they have failed every turn
Been awful experience truly they have failed every turn of the ordeal yes ORDEAL!!! Should have been a good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.