Reviews
Oscar, Nico, Leah and Mike were all a pleasure to work
Oscar, Nico, Leah and Mike were all a pleasure to work with. They’re fair and treat customers like family; providing great service from the jump! I was able to get an amazing deal on a Mazda3 and couldn’t be happier with how things turned out. If you’re looking for a vehicle for your specific needs, definitely consider shopping with the team here. You can’t go wrong! 🙌🏽
Oscar, Nico, Leah and Mike were all a pleasure to work
Oscar, Nico, Leah and Mike were all a pleasure to work with. They’re fair and treat customers like family; providing great service from the jump! I was able to get an amazing deal on a Mazda3 and couldn’t be happier with how things turned out. If you’re looking for a vehicle for your specific needs, definitely consider shopping with the team here. You can’t go wrong! 🙌🏽
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We truly appreciate you recognizing Leah, Oscar, Nico, Mike, and our entire team. It means a lot to know you felt taken care of and received a great deal on your Mazda3. This is exactly the experience we strive to deliver for every guest. We’re grateful you chose to work with us and welcome you to the Anderson family! If there’s ever anything you need during ownership, from service to future vehicle needs, we’re always here to help. Enjoy your Mazda3, and we look forward to seeing you again!
I had a very straightforward experience buying my car.
I had a very straightforward experience buying my car. The salesman was professional, helpful, and made the process easy from start to finish. I appreciate how smooth everything went.
I had a very straightforward experience buying my car.
I had a very straightforward experience buying my car. The salesman was professional, helpful, and made the process easy from start to finish. I appreciate how smooth everything went.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We’re so glad to hear your experience was straightforward and smooth from start to finish. Providing a professional, transparent, and easy buying process is exactly what our team strives for every day. We truly appreciate the opportunity to earn your business and hope you’re loving your new vehicle. Please don’t hesitate to reach out if there’s anything we can assist with in the future. Enjoy the drive!
Everyone at Anderson was helpful and welcoming,
Everyone at Anderson was helpful and welcoming, especially our salesperson Oscar! They answered all of our questions and made sure we knew all of our options—definitely recommend.
Everyone at Anderson was helpful and welcoming,
Everyone at Anderson was helpful and welcoming, especially our salesperson Oscar! They answered all of our questions and made sure we knew all of our options—definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a helpful and welcoming experience. Oscar will be especially happy to know his efforts made a positive impact. We truly appreciate the opportunity to assist and are always here if you have any questions or need anything in the future. Enjoy your new vehicle!
Nice atmosphere and friendly staff!
Nice atmosphere and friendly staff! Loved the nice selection of cars they had available and affordable pricing
Nice atmosphere and friendly staff!
Nice atmosphere and friendly staff! Loved the nice selection of cars they had available and affordable pricing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! We’re so glad you enjoyed the atmosphere and found our team friendly and welcoming. It’s great to hear you appreciated our selection of vehicles and affordable pricing. We truly appreciate your support and hope to see you again soon!
The best part about the dealership was our salesman Oscar
The best part about the dealership was our salesman Oscar by far. He was the most helpful person I have ever dealt with in my life. I feel like I would have not bought a car unless we got to know him and he showed us all that the car could do. Personally I don’t know very much about cars and he explained everything so perfectly it was way better than I could have ever asked for. The Mazda app makes everything so much easier and me being not very good with technology made the entire thing so convenient. 1,000,000/10 I would tell anyone to come and see him when buying a car. Very knowledgeable and extremely polite.
The best part about the dealership was our salesman Oscar
The best part about the dealership was our salesman Oscar by far. He was the most helpful person I have ever dealt with in my life. I feel like I would have not bought a car unless we got to know him and he showed us all that the car could do. Personally I don’t know very much about cars and he explained everything so perfectly it was way better than I could have ever asked for. The Mazda app makes everything so much easier and me being not very good with technology made the entire thing so convenient. 1,000,000/10 I would tell anyone to come and see him when buying a car. Very knowledgeable and extremely polite.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind review! We’re thrilled to hear about your experience with Oscar. He truly takes pride in making the car-buying process easy, informative, and enjoyable, and we’re so glad that came through. We appreciate your recommendation and hope you continue to enjoy your Mazda!
Excellent service.
Excellent service. Good follow up and communication. Really worked hard to meet customers expectations. Definitely would recommend Mazda!
Excellent service.
Excellent service. Good follow up and communication. Really worked hard to meet customers expectations. Definitely would recommend Mazda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear you had such a positive experience. Our team works hard to provide excellent communication and service, and your recommendation means a lot to us!
Great experience!
Great experience! From the sales team to the finance team. I would highly recommend BMW of Crystal Lake.
Great experience!
Great experience! From the sales team to the finance team. I would highly recommend BMW of Crystal Lake.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback. We’re glad to hear you had a great experience from start to finish and that both our sales and finance teams made the process smooth for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your vehicle and welcome to the BMW of Crystal Lake family.
Oscar was extremely helpful and accommodating through the
Oscar was extremely helpful and accommodating through the purchase process. I’d recommend him to anyone!
Oscar was extremely helpful and accommodating through the
Oscar was extremely helpful and accommodating through the purchase process. I’d recommend him to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re happy to hear that Oscar was extremely helpful and accommodating throughout your purchase. Providing attentive, professional service is always our goal, and we truly appreciate your recommendation. We’ll be sure to pass along your kind words to Oscar, and we look forward to assisting you again in the future.
I had a great experience at BMW and Mazda of Crystal
I had a great experience at BMW and Mazda of Crystal Lake. The team was professional, welcoming, and very easy to work with from start to finish. Everything was handled fast, clearly and efficiently, and I never felt rushed or pressured. Special thanks to Michelle and the staff for their excellent customer service and attention to detail. I truly appreciated the smooth process and would definitely recommend this dealership to anyone looking for a positive car-buying experience.
I had a great experience at BMW and Mazda of Crystal
I had a great experience at BMW and Mazda of Crystal Lake. The team was professional, welcoming, and very easy to work with from start to finish. Everything was handled fast, clearly and efficiently, and I never felt rushed or pressured. Special thanks to Michelle and the staff for their excellent customer service and attention to detail. I truly appreciated the smooth process and would definitely recommend this dealership to anyone looking for a positive car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with BMW of Crystal Lake. We’re delighted to hear that our team made the process professional, welcoming, and efficient from start to finish, and that you felt comfortable and never pressured along the way. A special thank you for recognizing Michelle and the rest of the team for their excellent customer service and attention to detail. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle!
I highly recommend Michelle , she instantly understood my
I highly recommend Michelle , she instantly understood my needs, found the perfect car, and made the entire car buying experience effortless and enjoyable. Thank you Michelle
I highly recommend Michelle , she instantly understood my
I highly recommend Michelle , she instantly understood my needs, found the perfect car, and made the entire car buying experience effortless and enjoyable. Thank you Michelle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We’re so glad to hear that Michelle immediately understood your needs and helped you find the perfect vehicle. Providing an effortless and enjoyable car-buying experience is exactly what we strive for, and we truly appreciate your recommendation. We’ll be sure to share your kind words with Michelle. Enjoy your new car!