Reviews
Worked with Shannon on a new Denali Sierra. Couldn't have gone easier. Very happy with the experience.
Worked with Shannon on a new Denali Sierra. Couldn't have gone easier. Very happy with the experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that your experience with Shannon on your new Denali Sierra was smooth and enjoyable. At Nick Abraham Buick GMC, I strive to make every transaction easy for my customers. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wendell Brown General Manager 440-366-6446
They were able to fit me in the day of for a last minute oil change! Very accommodating and responsive!
They were able to fit me in the day of for a last minute oil change! Very accommodating and responsive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Megan! I appreciate hearing that we could accommodate your last-minute oil change. At Nick Abraham Buick GMC, we strive to provide responsive service to our valued customers. Looking forward to seeing you again soon! Sincerely, Wendell Brown General Manager 440-366-6446
They solved the issue with the warning lights that were coming on and did this in a timely manner.
They solved the issue with the warning lights that were coming on and did this in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I'm glad to hear that we were able to resolve the issue with the warning lights promptly. At Nick Abraham Buick GMC, our team strives to provide timely solutions for our customers. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Wendell Brown General Manager 440-366-6446
Appointments are always easy to schedule. Always timely. And always take great care of me. I usually have my oil change done while I wait and they are so accomodating.
Appointments are always easy to schedule. Always timely. And always take great care of me. I usually have my oil change done while I wait and they are so accomodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! I'm glad to hear that scheduling appointments at Nick Abraham Buick GMC is easy for you and that you consistently receive timely service. It's great to know that you feel well taken care of during your visits, especially while getting your oil change done. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Wendell Brown General Manager 440-366-6446
I have been with Abraham dealership for a lot of years and have bought multiple cars and they always get serviced with them. They are wonderful they're helpful with me they always take really good care of my cars I never have any worries about anything on my car. They check for recalls they tell me when it's time to have certain things done to it. Doesn't get any better than that I love everyone there.
I have been with Abraham dealership for a lot of years and have bought multiple cars and they always get serviced with them. They are wonderful they're helpful with me they always take really good care of my cars I never have any worries about anything on my car. They check for recalls they tell me when it's time to have certain things done to it. Doesn't get any better than that I love everyone there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! I'm happy to hear that you've had such a positive experience with us at Nick Abraham Buick GMC over the years. It's wonderful to know that our team has been able to take great care of your cars and keep you informed about everything. We appreciate your loyalty and look forward to serving you for many more years to come. Please feel free to visit us anytime! Sincerely, Wendell Brown General Manager 440-366-6446
Told them there vehicle had to many miles and they keep texting me after I said stop
Told them there vehicle had to many miles and they keep texting me after I said stop
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. I understand your concerns regarding the communication after your request to stop. At Nick Abraham Auto Mall, we strive to respect our customers' preferences. Please reach out to me directly if you would like to discuss this further. I appreciate your input. Sincerely, Wendell Brown General Manager 440-366-6446
Working with Shannon is great when we are looking for a new car we always deal with her she has a great personality and very knowledgeable on the vehicle you are buying
Working with Shannon is great when we are looking for a new car we always deal with her she has a great personality and very knowledgeable on the vehicle you are buying
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ron, thank you for your wonderful feedback! I'm pleased to hear that you enjoy working with Shannon and appreciate her great personality and knowledge at Nick Abraham Buick GMC. Your feedback means a lot to us, and we look forward to assisting you with your next car purchase! Sincerely, Wendell Brown General Manager 440-366-6446
Sales consultant did not do his due diligence, so I am now forced to pay for his $1000 rebate mistake. Not only this, the dealership refused to give me my plates and mats until I paid for a mistake I didn’t make. I tried to fix the issue but now it was up to “GMC” and was told “reality of the situation is it has a slim chance of approval”. So my temp plates expired, no mats, no help. This dealership demonstrated they do not care for their customers.
Sales consultant did not do his due diligence, so I am now forced to pay for his $1000 rebate mistake. Not only this, the dealership refused to give me my plates and mats until I paid for a mistake I didn’t make. I tried to fix the issue but now it was up to “GMC” and was told “reality of the situation is it has a slim chance of approval”. So my temp plates expired, no mats, no help. This dealership demonstrated they do not care for their customers.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Joceline. I understand your frustration regarding the rebate issue and the situation with your plates and mats. Your feedback is important, and I encourage you to reach out to me directly at Nick Abraham Buick GMC so I can address your concerns more thoroughly. We value our customers and strive to provide a better experience. Thank you again for your feedback. Sincerely, Wendell Brown General Manager 440-366-6446
I took my 2012 GMC Acadia in for check engine light. Was told it was timing chain and some other things. Had car 9 days cost $6200. The day after I picked it up having the same problem. Took it back they did not repair it right the first time so they are fixing it again for free. This time they have had my car for 10 days. So I'm total have had my car for most of a month, WHY?.. NOT HAPPY WILL NEVER go there again
I took my 2012 GMC Acadia in for check engine light. Was told it was timing chain and some other things. Had car 9 days cost $6200. The day after I picked it up having the same problem. Took it back they did not repair it right the first time so they are fixing it again for free. This time they have had my car for 10 days. So I'm total have had my car for most of a month, WHY?.. NOT HAPPY WILL NEVER go there again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Kennedy. I understand your frustration regarding the issues with your 2012 GMC Acadia and the time it has taken to resolve them. Your feedback is important, and I appreciate you bringing this to our attention. We strive for high standards in our service and are committed to addressing your concerns. Please feel free to reach out to me directly at Nick Abraham Buick GMC if you'd like to discuss this further. I value your input and hope to improve your experience. Sincerely, Wendell Brown General Manager 440-366-6446
Reed Abraham did a wonderful job in getting us to the price and payment we wanted to be.
Reed Abraham did a wonderful job in getting us to the price and payment we wanted to be.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! I'm glad to hear that you had a positive experience with us and that Reed was able to assist you in finding the right price and payment. At Nick Abraham Buick GMC, we strive to ensure our customers are satisfied. We look forward to seeing you again soon! Sincerely, Wendell Brown General Manager 440-366-6446