Nick Abraham Auto Mall

4.6
(170 reviews)
Visit Nick Abraham Auto Mall
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (440) 723-2891 (440) 723-2891
Used (440) 328-8574 (440) 328-8574
Service (877) 269-5090 (877) 269-5090

Inventory

See all 423 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since October 2012.
At Nick Abraham Auto Mall We have always tried to do things a lot differently and a lot better than traditional car dealerships. We know that a vehicle is one of the biggest investments you will ever make and we realize how important getting the right vehicle at the right price is to you. We also understand your concern about maintaining your vehicle once you drive it off the lot. That's why at Nick Abraham Auto Mall we make it easy!

For these reasons we are committed to making your experience as stress-free and guess-free as possible. This is not an idle promise.
It's That Easy at Nick Abraham Auto Mall!

Service center

Phone number (877) 269-5090

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.6
(170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nick Abraham Auto Mall from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

They were very helpful with every aspect of my purchase.

They were very helpful with every aspect of my purchase. Everything was explained in detail. We were able to get in and out in no time. No easy task since this was an out of state purchase. Shannon was friendly, courteous and efficient. Every one at Abraham Ford Buick was. Thank You.

5.0

They were very helpful with every aspect of my purchase.

They were very helpful with every aspect of my purchase. Everything was explained in detail. We were able to get in and out in no time. No easy task since this was an out of state purchase. Shannon was friendly, courteous and efficient. Every one at Abraham Ford Buick was. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Charles. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Nick Abraham Buick GMC

Show full review
5.0

Knowledgeable sales team, Salesperson very helpful with

Knowledgeable sales team, Salesperson very helpful with explaining all the technology in the vehicle. Everyone we dealt with was very professional.

5.0

Knowledgeable sales team, Salesperson very helpful with

Knowledgeable sales team, Salesperson very helpful with explaining all the technology in the vehicle. Everyone we dealt with was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! At Nick Abraham Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Take care! Sincerely, The Team at Nick Abraham Buick GMC

Show full review
5.0

Scheduled a service appointment and dropped off my truck.

Scheduled a service appointment and dropped off my truck. I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good conversation. Received a call that afternoon with the diagnosis and estimate. I accepted and approved the work to be completed. One of the two items was fixed. The second item required a part that is not readily available. I was told it was due to the strike. I will bring the truck back in later for that repair. It's not critical. I picked up my vehicle that evening, paid a very fair and reasonable price, and drove home. My truck is running much better than I expected. The primary issue has been resolved to my satisfaction. The staff is so friendly and helpful. They do the work work, and at a reasonable price. I will always take my truck "back home" to the dealership for service, even out of warranty.

5.0

Scheduled a service appointment and dropped off my truck.

Scheduled a service appointment and dropped off my truck. I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good conversation. Received a call that afternoon with the diagnosis and estimate. I accepted and approved the work to be completed. One of the two items was fixed. The second item required a part that is not readily available. I was told it was due to the strike. I will bring the truck back in later for that repair. It's not critical. I picked up my vehicle that evening, paid a very fair and reasonable price, and drove home. My truck is running much better than I expected. The primary issue has been resolved to my satisfaction. The staff is so friendly and helpful. They do the work work, and at a reasonable price. I will always take my truck "back home" to the dealership for service, even out of warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Nick Abraham Buick GMC

Show full review
5.0

The sales team is friendly, not intimidating, recommended

The sales team is friendly, not intimidating, recommended a car that fit our needs perfectly. I understood clearly all information about the new vehicle; answered all my questions without all the technical details that I would not understand.

5.0

The sales team is friendly, not intimidating, recommended

The sales team is friendly, not intimidating, recommended a car that fit our needs perfectly. I understood clearly all information about the new vehicle; answered all my questions without all the technical details that I would not understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Nick Abraham Buick GMC

Show full review
5.0

Professional, helpful & kind employees.

Professional, helpful & kind employees. Oil change always done in under an hour or less. Best place in Ohio

5.0

Professional, helpful & kind employees.

Professional, helpful & kind employees. Oil change always done in under an hour or less. Best place in Ohio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great feedback with us. We feel our service department is what makes Nick Abraham Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Team at Nick Abraham Buick GMC

Show full review
5.0

Fast and quick

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

5.0

Fast and quick

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Michael, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Show full review
5.0

Kathy Rednour

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond

5.0

Kathy Rednour

Everyone went out of their way to make us feel that our needs were getting met they went above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Kathleen, your comments keep us motivated and working hard for all our guests! At Elyria Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review
5.0

Oil change review

Everyone is always super friendly. I definitely recommend their service department.

5.0

Oil change review

Everyone is always super friendly. I definitely recommend their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Jean, thank you for leaving such a great review and high star rating. At Elyria Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review
1.0

The service dept needs to improve the quality of their

The service dept needs to improve the quality of their work or lower their rates based on technicians ability.

1.0

The service dept needs to improve the quality of their

The service dept needs to improve the quality of their work or lower their rates based on technicians ability.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Show full review
5.0

Best Customer Service EVER!

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

5.0

Best Customer Service EVER!

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Show full review
See all 170 reviews