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Mike Bass Ford

(508 reviews)
Visit Mike Bass Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (866) 414-3832 (866) 414-3832
Used (866) 899-0442 (866) 899-0442
Service (888) 606-6594 (888) 606-6594

Inventory

See all 344 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
Here you will find our no pressure atmosphere low prices and huge inventory every time on our full line up of new Ford vehicles. As a Ford Blue Oval certified dealership we ensure our customers receive a best-in-class retail experience. With a variety of automotive services at one convenient location from the purchase of a new car or used vehicle to auto financing service parts and repair you will find Mike Bass Ford to be deserving of having been recognized as the #1 Ford Dealership in Ohio for 4 straight years (2007 2008 2009 2010)!
Get A Great Deal And A Great Deal More!!!

Service center

Phone number (888) 606-6594

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Bass Ford from DealerRater.

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David Golini was wonderful. Best, fair buying experience i have ever had. Made buying my Bronco simple and quick! If you wanted a super buying experience see David. DARLENE A.

David Golini was wonderful. Best, fair buying experience i have ever had. Made buying my Bronco simple and quick! If you wanted a super buying experience see David. DARLENE A.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I must give a great review to the amazing team at Mike bass Ford. Particularly steve cataldo , who is a true professional. He always under promises and over delivers. Going any where else to purchase a new or used vehicle is unfathomable. With appreciation and gratitude. John lance

I must give a great review to the amazing team at Mike bass Ford. Particularly steve cataldo , who is a true professional. He always under promises and over delivers. Going any where else to purchase a new or used vehicle is unfathomable. With appreciation and gratitude. John lance

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Waited 5 days to finally text and email me. Car was already unavailable as well by this time. Terrible service.

Waited 5 days to finally text and email me. Car was already unavailable as well by this time. Terrible service.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Friendly, on time, comfortable waiting room seats, decent coffee, clean restroom, easy to get to,

Friendly, on time, comfortable waiting room seats, decent coffee, clean restroom, easy to get to,

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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WORST SERVICE EXPERIENCE EVER 10AM APPOINTMENT AND AT 130PM HADNT EVEN STARTED ON MY VEHICLE I LEFT WITHOUT HAVING MY TRUCK SERVICED THEY NEVER OFFERED ME A VEHICLE WHEN I DROPPED OFF MY TRUCK IT WAS A RECALL, OIL CHANGE AND SCREW IN TIRE. WORST EXPERIENCE EVER!!

WORST SERVICE EXPERIENCE EVER 10AM APPOINTMENT AND AT 130PM HADNT EVEN STARTED ON MY VEHICLE I LEFT WITHOUT HAVING MY TRUCK SERVICED THEY NEVER OFFERED ME A VEHICLE WHEN I DROPPED OFF MY TRUCK IT WAS A RECALL, OIL CHANGE AND SCREW IN TIRE. WORST EXPERIENCE EVER!!

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Bought a used Edge and it was the best experience I've had with a dealership due to Dave Golini. His no pressure demeanor and engaging personality made for a fun and smooth transaction. Upfront pricing, good negotiation on my trade and I feel he really went the extra mile for me. I would highly recommend Dave!

Bought a used Edge and it was the best experience I've had with a dealership due to Dave Golini. His no pressure demeanor and engaging personality made for a fun and smooth transaction. Upfront pricing, good negotiation on my trade and I feel he really went the extra mile for me. I would highly recommend Dave!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Susan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Was told something completely different online, went there just to be insulted with a low ball trade in and not even trying to work with us. Would NOT recommend a used car from them. A AI generated salesperson gets you to come in and isn’t even in existence to talk to you about the lies to get you to come in. Not a way to treat hardworking people in a world of competitive online buying.

Was told something completely different online, went there just to be insulted with a low ball trade in and not even trying to work with us. Would NOT recommend a used car from them. A AI generated salesperson gets you to come in and isn’t even in existence to talk to you about the lies to get you to come in. Not a way to treat hardworking people in a world of competitive online buying.

Rating breakdown (out of 5):
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—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I’ve been looking for a new 2024 F150 raptor. my several online questions were all answered by bots and each with a different women’s name. Nothing to do regarding a raptor let alone a pick up truck. Finally got an email from a salesman (I think) that just showed the sticker price which I obviously already knew. That’s it. Nothing else. Now I’m getting bombarded from this dealer with emails and even texts. Again, all bots and not the vehicle I’ve been looking for and asked about. They have the exact truck I’m looking for but no way would I buy from this dealer.

I’ve been looking for a new 2024 F150 raptor. my several online questions were all answered by bots and each with a different women’s name. Nothing to do regarding a raptor let alone a pick up truck. Finally got an email from a salesman (I think) that just showed the sticker price which I obviously already knew. That’s it. Nothing else. Now I’m getting bombarded from this dealer with emails and even texts. Again, all bots and not the vehicle I’ve been looking for and asked about. They have the exact truck I’m looking for but no way would I buy from this dealer.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Shaking in sterring wheel spent 175 dollors to find out said they didn't fill it I told them worse at over 70 well I still got the vibration thanks for nothing

Shaking in sterring wheel spent 175 dollors to find out said they didn't fill it I told them worse at over 70 well I still got the vibration thanks for nothing

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Asked for a A/Z price on a vehicle. Would not return emails. Focused on getting the information that they wanted and not want the customer asked. Piece of advice answer customer questions! You lost a sale.

Asked for a A/Z price on a vehicle. Would not return emails. Focused on getting the information that they wanted and not want the customer asked. Piece of advice answer customer questions! You lost a sale.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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