Mike Bass Ford

Jon and his staff were very informative and thorough in helping repair our vehicle. Would definitely recommend MBF.

service was prompt and complete and I was pleased with being seen quickly on an emergency basis

Everyone is very helpful and they are extremely nice. They are willing to go above and beyond

It may have taken a little while, but so far so good. That is the problem when your looking for electrical demons.The mechanic did a good job of finding the demon,so my f-150 is running good again.THANKS, Have a good holiday season.

Great customer service!!! I will be back for my next oil change!

Purchased a 09 ford explorer for my wife i deal with Dave G. In used car department. He is one of the rarest salesmen left he is HONEST he doesn't look at you as a a push over or a commission margin. He wants to work with your needs in a vehicle and goes above and beyond to help you with your financial situation he is out to make each person comfortable and 100% happy in their purchase. Most importantly he looks at safety and getting the best vehicle with what you want and comfortable in spending. I referred my mother to him and she is scared of salesmen and said he is the kindest,honest,and most caring salesmen I have meet and my sister is looking at a vehicle with him too. So NEED A NEW/ USED VEHICLE TALK TO DAVE G. (used car) won't be disappointed I now live in n.c and will get another vehicle from him again it's worth it

I had my escape looked at for no heat and engine light was on ! Got a loaner from Mike bass for 1 day! Got my truck back! Everything is fine now!

well I actually went through some of what some of the other people have went through. I went in for a 2010 ford escape and found out the same day that the battery was dead so they salesman (bryan)gave me a loaner that was the only nice part. When i came back to return the loaner car i went to start the car and the heater didn't work so i told them and i had to get the loaner car again so it can be fixed. then i explained i did not want the 2010 ford escape and he stated that he will see what we can do about getting into a regular car but so far no call back so i started calling to find out whats going on but no response they were ignoring my phone calls. i also have another vehicle but from JD Byrider and I know they are expensive but they have good quality cars and they don't ignore a customers call or pass the buck. So far it has been a few days and still no answer so there won't be a next time after this truck is paid off from them because i am in a contract so this will be the very very very last time and only time because i will never go back to this place and i would never recommend anyone to go to this place.

The dealership is the best around. My salesman Bob Neenan helped me find just what I wanted.

Need more technicians, long wait. One bay not in use.