Mike Bass Ford

Our family has been purchasing vehicles from Mike Bass Ford for twenty years. Our most recent purchase was one month ago. The entire process could not have gone any smoother. The sales associates we worked with were courteous and professional. We will continue to visit Mike Bass Ford for future purchases.

Our family has been purchasing vehicles from Mike Bass Ford for twenty years. Our most recent purchase was one month ago. The entire process could not have gone any smoother. The sales associates we worked with were courteous and professional. We will continue to visit Mike Bass Ford for future purchases.

They have done a excellent job of maintaining our Ford products always prompted with communication on status of our vehicle and any upcoming services that are needed

Very efficient! Very knowledgeable employees! Would highly recommend Mike Bass Ford to anyone buying a new car.

Mike Bass Ford is a comfortable environment in which to make a purchase. Jeff Caskey is a true professional. We felt an immediate bonding with him. He's doesn't over-promise, and doesn't under-deliver. They had the product we needed.

WE MADE AN APPOINTMENT FOR OUR VEHICLE TO BE DROPPED OFF BRIGHT AND EARLY ON FRIDAY AND THEY HAD NO KNOWLEDGE OF IT. THEY DIDN'T START WORKING ON IT UNTIL MONDAY. WE HAD TO CALL ON TUESDAY FOR A UPDATE. AT THAT TIME THEY STARTED SAYING THINGS WERE GOING TO COST US, ABOVE WHAT WE HAD AGREED TO AND WHEN WE HAD A SERVICE CONTRACT WITH FORD. I THINK THEY JUST HADN'T GOTTEN TO THAT YET AND NEEDED AN EXCUSE NOT TO DO IT.. SO I WOULD STAY CLEAR OF THIS DEALERSHIP.

After being frustrated by the apathy I experienced from several car dealership sales personnel I was thankful to find salesman Jeff Konowal who went the extra mile to help me get the best deal on a quality vehicle; including financing and warranty package tailored for my unique situation. I live in Michigan and appreciated the prompt communication, and coordination to make my drive to the dealership smooth and trouble free. I also appreciated that the car was as impeccable as Jeff conveyed and my paperwork was ready to go. The dealership staff were courteous, professional as well. Jeff made sure all my questions were answered and even made sure the gas tank was full! I commend Mike Bass Ford for their great customer service and I recommend Jeff for anyone who like me is looking for a professional to guide them through the car buying process.

I always get wonderful service at Mike Bass Ford. Everyone is always friendly and service is fast. I have never had an issue there! And I’ve been a Mike Bass Ford customer for about 20 years

Never received a call with the information I requested while my truck was being serviced. Hours later after 4 attempts to call the service dept with no answer I went and picked up my truck which was sitting there done. Highly inconvenient when you’re trying to schedule a ride to the dealership.

Construction was going on for a customer waiting area was a little sparse. Great dealership though.