Classic Toyota Mentor

Rebecca was a real treat to work with very professional and went out of her way to get me my truck thanks again

Easy going atmosphere that made me feel at ease. They also help with a little issue that possibly could have slowed the sale down, but instead worked with me and made it happen effortlessly.

Totally Unhappy with Service/Advisor, Angie at Mentor Toyota. Requested Freon charge because A/C was not cooling. Ended up - Advisor put in for AC refresher, which is a totally different service. Toyota advisors need to listen to their customers when checking them in, and more training is apparently needed here. I repeatedly asked for Freon to be put in my A/C system. Instead a refresh (cleaning) service was performed. Went on vacation to Florida (drove-reason for Freon request) to my surprise and disappointment, a/c barley got cool. We were very uncomfortable - did not enjoying our drive time on vacation at all. Now they want $200+ to do the service I originally requested, not offering a discount of any kind. By taking my vehicle to a Toyota dealership, I would expect all employees in the service department would know what Freon is.

Fantastic people to work with. Friendly and knowledgeable.Lissandra is an excellent salesperson. My third car from Classic. Highly recommended.

I have never been disappointed with purchasing a Toyota and Lissandra and Jennifer did not let me down with my purchase of my new 2023 Camry.

I had the best experience I think anyone could ever expect when buying a new car. Everyone was nice and thorough. Lissandra was Amazing! She knows how to do her job to the utmost perfection! She made us feel welcome and like family! She went above and beyond and had other staff and even the mechanics working on our car!! It was truly amazing how well they all work together! Team work for sure! The owner even came out to see us as we got into our new car to drive away! I can’t thank them enough or praise them enough! Please, don’t go elsewhere! Go to Mentor Toyota!!

I had the best experience I think anyone could ever expect when buying a new car. Everyone was nice and thorough. Lissandra was Amazing! She knows how to do her job to the utmost perfection! She made us feel welcome and like family! She went above and beyond and had other staff and even the mechanics working on our car!! It was truly amazing how well they all work together! Team work for sure! The owner even came out to see us as we got into our new car to drive away! I can’t thank them enough or praise them enough! Please, don’t go elsewhere! Go to Mentor Toyota!!

I’ve bought 3 Rav4’s from Classic Toyota in Mentor, Ohio…. I will never go anywhere else! Billy and Dan are awesome ❤️ David the GM is very hands on, making sure you are taking care of!! Thank you all so much 😍 Best experience ever!!!

I meant Joel not John. I’m so sorry. He went above and beyond to get me to keep my SUV as well as Brianna: You guys are Great!!!!

Was great to work with Mario represent all option and help me to make choices