Classic Toyota Mentor

4.9
(994 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

4.9
(994 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

We’ve worked with Brandon Vaughan and Dave Alescia on our

We’ve worked with Brandon Vaughan and Dave Alescia on our last two vehicles. It has always been an enjoyable experience. Add a good service department and Classic Toyota can’t be beat!

5.0

We’ve worked with Brandon Vaughan and Dave Alescia on our

We’ve worked with Brandon Vaughan and Dave Alescia on our last two vehicles. It has always been an enjoyable experience. Add a good service department and Classic Toyota can’t be beat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Gary!

Show full review
5.0

We were very pleased with our visit to Classic in Mentor.

We were very pleased with our visit to Classic in Mentor. Dominic was very helpful in answering all of our questions and in showing us multiple vehicles. Jason was also very helpful. We were so happy to get a great deal on a nice used vehicle and will be back in the future.

5.0

We were very pleased with our visit to Classic in Mentor.

We were very pleased with our visit to Classic in Mentor. Dominic was very helpful in answering all of our questions and in showing us multiple vehicles. Jason was also very helpful. We were so happy to get a great deal on a nice used vehicle and will be back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We appreciate you!

Show full review
5.0

Picked up a 24 taco from Brandon at Classic.

Picked up a 24 taco from Brandon at Classic. Process was smooth and easy. Brandon was very helpful and knowledgeable about the vehicle.

5.0

Picked up a 24 taco from Brandon at Classic.

Picked up a 24 taco from Brandon at Classic. Process was smooth and easy. Brandon was very helpful and knowledgeable about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business! Thank you for the highest rating!

Show full review
5.0

What a great experience from the moment we walked through

What a great experience from the moment we walked through the front door of Classic Toyota! I’m so glad to be back after taking a hiatus. Lissandra is an EXCEPTIONAL salesperson & I am grateful that she was the one that helped me with the purchase of my new 2024 4Runner TRD Off-Road Premium vehicle! I highly recommend her if you are looking for a new or used Toyota, Lissandra is the sales person for you!l She went above and beyond to help me with more than just closing the deal on my new vehicle. She came to the gym where I was at when I reached out to her about getting out of 4X4 when I was having a problem. If she doesn’t have the answer, she will call someone and get the answer for me. I also appreciate the manager Dave. He was very easy to work with. He also was extremely fair with my old-lady 😆 2021 Honda CR-V Hybrid trade-in. The finance department was great as well. I believe his name is Jason. I appreciate the extra time and service that he gave me as well. I truly love this vehicle. I know that I’m giving up great mileage but I’m gaining so much more with this 4Runner! Thank you, Lissandra - you made this experience so much better.

5.0

What a great experience from the moment we walked through

What a great experience from the moment we walked through the front door of Classic Toyota! I’m so glad to be back after taking a hiatus. Lissandra is an EXCEPTIONAL salesperson & I am grateful that she was the one that helped me with the purchase of my new 2024 4Runner TRD Off-Road Premium vehicle! I highly recommend her if you are looking for a new or used Toyota, Lissandra is the sales person for you!l She went above and beyond to help me with more than just closing the deal on my new vehicle. She came to the gym where I was at when I reached out to her about getting out of 4X4 when I was having a problem. If she doesn’t have the answer, she will call someone and get the answer for me. I also appreciate the manager Dave. He was very easy to work with. He also was extremely fair with my old-lady 😆 2021 Honda CR-V Hybrid trade-in. The finance department was great as well. I believe his name is Jason. I appreciate the extra time and service that he gave me as well. I truly love this vehicle. I know that I’m giving up great mileage but I’m gaining so much more with this 4Runner! Thank you, Lissandra - you made this experience so much better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love all of the amazing feedback about your experience here with us! Thank you!

Show full review
5.0

John and Jennifer were wonderful, knowledgeable and

John and Jennifer were wonderful, knowledgeable and professional. Recommend this dealer to many of my friends. Thank you. Keep up a good work.

5.0

John and Jennifer were wonderful, knowledgeable and

John and Jennifer were wonderful, knowledgeable and professional. Recommend this dealer to many of my friends. Thank you. Keep up a good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business! Thank you for the highest rating!

Show full review
5.0

I had a great experience with Billy.

I had a great experience with Billy. He was helpful, asked what we wanted and let us test drive 4 cars before deciding on one. The whole process was simple, no pressure and low stress.

5.0

I had a great experience with Billy.

I had a great experience with Billy. He was helpful, asked what we wanted and let us test drive 4 cars before deciding on one. The whole process was simple, no pressure and low stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Lynn! WE love to see those 5 stars!

Show full review
5.0

Our sales person Lissandra Mikolajski was great.

Our sales person Lissandra Mikolajski was great. She was very helpful and friendly. Thank you!

5.0

Our sales person Lissandra Mikolajski was great.

Our sales person Lissandra Mikolajski was great. She was very helpful and friendly. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Christopher!

Show full review
5.0

Great service, responded quickly to any questions kept

Great service, responded quickly to any questions kept informed during the assembly and delivery of my vehicle

5.0

Great service, responded quickly to any questions kept

Great service, responded quickly to any questions kept informed during the assembly and delivery of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback!

Show full review
5.0

So grateful for Lissandra and the staff at Classic

So grateful for Lissandra and the staff at Classic Toyota! They not only helped me get into a new truck, but Lissandra picked me up from another dealer after getting out of my previous lease. Five starts customer service!

5.0

So grateful for Lissandra and the staff at Classic

So grateful for Lissandra and the staff at Classic Toyota! They not only helped me get into a new truck, but Lissandra picked me up from another dealer after getting out of my previous lease. Five starts customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business! Thank you for the highest rating!

Show full review
5.0

Classic Toyota, i will start with what an unbelievable

Classic Toyota, i will start with what an unbelievable experience and staff they have, they did everything all in one night, they closed at 6pm and stayed till 9pm, everything was great from the salesman Brandon Vaughan (awesome), finance department, porters (service), all in all I would recommend them to anyone, we will do business with them for sure again. Thanks again Mr. & Mrs. Wyno .

5.0

Classic Toyota, i will start with what an unbelievable

Classic Toyota, i will start with what an unbelievable experience and staff they have, they did everything all in one night, they closed at 6pm and stayed till 9pm, everything was great from the salesman Brandon Vaughan (awesome), finance department, porters (service), all in all I would recommend them to anyone, we will do business with them for sure again. Thanks again Mr. & Mrs. Wyno .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5 stars! We appreciate you!

Show full review
See all 994 reviews