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Very pleased with my first experience. Everyone was courteous, pleasant and helpful. They explained what they would be doing to my car, that ok me to the waiting room and pointed out all the amenities. Wait time was very short and went over the billing statement.
Gerri, we thank you for taking the time to write a review and share your positive experience with our Service Department. We hope you'll think of Honda of Mentor next time your vehicle requires service.
Honda of Mentor is a place where you go in as a customer and leave as part of a really great family. They are so welcoming and go the extra mile to make you feel right at home. This location is exceptionally clean and the employees are top notch! Love my 2022 Honda HRV❤️
Hi Lisa, We are glad that you are enjoying your Honda HR-V. Thank you for choosing Honda of Mentor and please let us know if we can be of any further assistance.
The garage was clean. The waiting room was clean and had everything I could have needed. The service was fast and efficient. Zach was great.
A Job Well Done!
We were able to book quickly. The service rep was pleasant, practical, and extremely helpful. This has even our typical experience at this dealership! Keep up the good work.
Thank you for your high star rating. We're happy to see that your experience with our team here at Honda of Mentor was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
Go to Honda of Mentor!!
Tony V and Max were great! Very nice gentlemen! They answered all of my questions, were not pushy and listened. Kept me in my budget I wanted to be in. The finance guy was nice too. Steve O. Wasn’t pushy w adding a bunch of stuff to my loan. Great experience! Highly recommended!!
Hi Lori! Honda of Mentor is happy to know that our Sales Team was super professional and able to get you a great offer. Thank you for the recommendation and congratulations!
Zach is service was wonderful he was very helpful and awsome with helping me with what I needed for my car in service and the questions I had about certain things I need to get done to my car he was just wonderful and like going to him when I need service on my car but everyone I went to in service since I had my car over a year now we’re awsome to that just a great place to go to
We truly appreciate you taking the time to write such a nice review, and trusting the Honda of Mentor team to take great care of your vehicle. It is our pleasure to provide professional, friendly service and an overall great experience. We look forward to welcoming you back again next time.
Always a pleasure working with Kevin and rest of the service team, including the folks who move our cars. Would be great if they also had nametags so we could identify them and also call them by name. It’s 59 miles round trip for me, so a long way to go for an oil change!
Thank you for your five-star review and the feedback you shared. We are honored to have earned your continued business here at Honda of Mentor and happy that you repeatedly enjoy a pleasant experience working with our Service Team. Please don't hesitate to reach out if there's anything more we can do.
Consistent Professional Service
Have been taking my Accords to Honda of Mentor for service for the past 10 years. The Service Department has been exceptionally good. While I have worked through Jen and Kevin for the most part, other Service Reps have capably backed them up. And the Technicians over the years have been consistent and have not “found” issues needing to be addressed. Compliments to the staff and management for the consistency and professionalism.
Thank you for taking the time to share your feedback with us, Chuck! We are happy to see you consistently enjoy exceptional service working with the Honda of Mentor Service Team. We appreciate your business over the years and look forward to seeing you back again next time.
nice and fast.
nice and fast. They take good care of my car. They will skip what is really not required after inspection. Handed over nicely clean washed car
Thank you for taking the time to leave this rating for our team here at Honda of Mentor. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future.
Everything went smoothly, Cory kless was awesome. Love my new Honda Accord. I like how detailed Cory was explaining the features as well and the paperwork was fast and efficient !!
Thank you for the fantastic review, Pam. It's wonderful to learn that our staff was able to make the process fast and efficient. We look forward to assisting with any of your future automotive needs at Honda of Mentor, and hope you love your Honda Accord.