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Metro Lexus

(3,430 reviews)
Visit Metro Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:30pm
Tuesday 9:00am–8:00pm 7:00am–6:30pm
Wednesday 9:00am–8:00pm 7:00am–6:30pm
Thursday 9:00am–8:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (216) 539-9138 (216) 539-9138
Used (216) 586-3850 (216) 586-3850
Service (216) 313-9810 (216) 313-9810

Inventory

See all 827 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2005.
Welcome to Metro Lexus!

At Metro Lexus our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Please call or visit us today! Call and ask to speak with our sales dept. 216-916-6000
"Once in a lifetime experience...every time! Metro Lexus"

Service center

Phone number (216) 313-9810

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Tori Grinzinger headshot
Tori Grinzinger
Lexus Master Certified Sales and Leasing Consultant
(190 reviews) certified badge
Colin Haire headshot
Colin Haire
Lexus Master Certified Sales and Leasing Consultant
(153 reviews) certified badge
Tysean Yorke headshot
Tysean Yorke
Lexus Master Certified Delivery Specialist
(101 reviews) certified badge
Allison Smith headshot
Allison Smith
Lexus Master Certified Sales and Leasing Consultant
(72 reviews) certified badge
Simon Kucharewicz headshot
Simon Kucharewicz
Sales and Leasing Consultant
(69 reviews) certified badge
Candice Thomas headshot
Candice Thomas
Lexus Certified Sales Consultant
(60 reviews) certified badge
Seth Collins headshot
Seth Collins
Sales and Leasing Consultant
(48 reviews) certified badge
Cameron Lara headshot
Cameron Lara
Lexus Delivery Specialist
(24 reviews) certified badge
Maria Morales headshot
Maria Morales
Lexus Foundations Certified Sales and Leasing Consultant
(31 reviews) certified badge
Sam Ibrahim headshot
Sam Ibrahim
Sales and Leasing Consultant
(10 reviews) certified badge
David Weaver headshot
David Weaver
Finance Manager
(746 reviews) certified badge
Abed Darwish headshot
Abed Darwish
Lexus Master Certifed Sales & Leasing Consultant
(293 reviews) certified badge
Michael Gleydura headshot
Michael Gleydura
Lexus Master Certified Sales Manager
(302 reviews) certified badge
Tom Brennan headshot
Tom Brennan
Certified Pre-Owned Mgr
(138 reviews) certified badge
Sarah Klein headshot
Sarah Klein
Finance Manager
(54 reviews) certified badge
Ryan Yee headshot
Ryan Yee
Sales and Leasing Consultant
(181 reviews)
Peter Mapp headshot
Peter Mapp
Vice President
(162 reviews)
Jeff Miller headshot
Jeff Miller
Service Advisor
(160 reviews)
Marisa Bekoscke headshot
Marisa Bekoscke
Lead Service/Valet Coordinator
(31 reviews)
Andrew Cross headshot
Andrew Cross
Assistant Parts Manager
(23 reviews)
Trae Harris headshot
Trae Harris
Lexus Delivery Specialist
(24 reviews)
Adam Poulos headshot
Adam Poulos
Service Consultant
(7 reviews)
Cordis Bunch headshot
Cordis Bunch
Service Advisor
(103 reviews)
Paul Cooper headshot
Paul Cooper
Lexus Certified Service Consultant
(40 reviews)
Dan Booth headshot
Dan Booth
Aftersales Director
(7 reviews)
Pete Spacagna headshot
Pete Spacagna
General Manager
(38 reviews)
Patty Reeves headshot
Patty Reeves
Administrative Assistant
(15 reviews)
Josh Jancha headshot
Josh Jancha
Lexus Certified Service Consultant
(38 reviews)
James Ferguson headshot
James Ferguson
Parts Specialist
(9 reviews)
Michael Malzeke headshot
Michael Malzeke
Parts Manager
(8 reviews)
Ian Lara headshot
Ian Lara
Service Consultant
(4 reviews)
Jennifer Skinner headshot
Jennifer Skinner
Office Manager
(4 reviews)
Gina Bellitto headshot
Gina Bellitto
Customer Care Coordinator
(2 reviews)
Matt Stolarski headshot
Matt Stolarski
Sales Manager
(3 reviews)
Cassie Thadeus headshot
Cassie Thadeus
Service Consultant
(2 reviews)
Wendy Bayle headshot
Wendy Bayle
Controller
(1 review)
Elena Luf headshot
Elena Luf
Guests Ambassador
Tony Panczyk headshot
Tony Panczyk
IT

Reviews

(3,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Lexus from DealerRater.

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Seth was professional patient and personable.

Seth was professional patient and personable. We would recommend him to all of our family and friends.

Seth was professional patient and personable.

Seth was professional patient and personable. We would recommend him to all of our family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Though I purchased a different brand I appreciated Seth’s

Though I purchased a different brand I appreciated Seth’s approach to helping me through the process. I will definitely consider calling him in the future.

Though I purchased a different brand I appreciated Seth’s

Though I purchased a different brand I appreciated Seth’s approach to helping me through the process. I will definitely consider calling him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Candice is a fantastic salesperson.

Candice is a fantastic salesperson. She was so willing to take the time/make the effort me and every interaction I had with her was a blessing while trying to choose my dream car. HUGE thank you to her for her help and advice.

Candice is a fantastic salesperson.

Candice is a fantastic salesperson. She was so willing to take the time/make the effort me and every interaction I had with her was a blessing while trying to choose my dream car. HUGE thank you to her for her help and advice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great experience with purchasing my new vehicle.

Had a great experience with purchasing my new vehicle. Simon was great to work with, took time to answer all my questions and do a walk through with me to ensure I was comfortable and aware of all the features in the vehicle. After I took the vehicle, Simon offered a follow up for any questions that may come up, great experience working with Simon and the Metro Lexus team.

Had a great experience with purchasing my new vehicle.

Had a great experience with purchasing my new vehicle. Simon was great to work with, took time to answer all my questions and do a walk through with me to ensure I was comfortable and aware of all the features in the vehicle. After I took the vehicle, Simon offered a follow up for any questions that may come up, great experience working with Simon and the Metro Lexus team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Metro Lexus goes the extra mile to make sure all customer

Metro Lexus goes the extra mile to make sure all customer concerns are addressed and met.

Metro Lexus goes the extra mile to make sure all customer

Metro Lexus goes the extra mile to make sure all customer concerns are addressed and met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The team at Metro Lexus were very professional and made

The team at Metro Lexus were very professional and made our car buying purchase easy and stress-free. We never felt pressured, experienced no sale tactics and all conversations felt honest and straightforward. The whole process was quick and efficient. Our sales person Maria Morales was excellent. I would trust recommending her to family and friends.

The team at Metro Lexus were very professional and made

The team at Metro Lexus were very professional and made our car buying purchase easy and stress-free. We never felt pressured, experienced no sale tactics and all conversations felt honest and straightforward. The whole process was quick and efficient. Our sales person Maria Morales was excellent. I would trust recommending her to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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My experience at Metro Lexus purchasing my 2025 NX 350

My experience at Metro Lexus purchasing my 2025 NX 350 AWD with Christian Miller was great. I highly recommend both!

My experience at Metro Lexus purchasing my 2025 NX 350

My experience at Metro Lexus purchasing my 2025 NX 350 AWD with Christian Miller was great. I highly recommend both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They work hard to find the right car for you.

They work hard to find the right car for you. They are fair in their approach to pricing and effectively explain options. They dealership is clean and comfortable.

They work hard to find the right car for you.

They work hard to find the right car for you. They are fair in their approach to pricing and effectively explain options. They dealership is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Friendly.

Friendly. Cooperative, informative Christian took a lot of time with us, no rush or pushing

Friendly.

Friendly. Cooperative, informative Christian took a lot of time with us, no rush or pushing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I recently purchased a Lexus ES300h and couldn’t be

I recently purchased a Lexus ES300h and couldn’t be happier with the entire experience. From start to finish, Chris and his team provided exceptional service—professional, knowledgeable, and genuinely customer-focused. The process was smooth, transparent, and comfortable, which made the car-buying experience enjoyable and stress-free. Chris went above and beyond to make sure every detail was handled, and I truly appreciated the friendly, no-pressure atmosphere. I would highly recommend Chris and the entire team to anyone looking for a new vehicle. They set the bar high for what a sales experience should be. Thank you!

I recently purchased a Lexus ES300h and couldn’t be

I recently purchased a Lexus ES300h and couldn’t be happier with the entire experience. From start to finish, Chris and his team provided exceptional service—professional, knowledgeable, and genuinely customer-focused. The process was smooth, transparent, and comfortable, which made the car-buying experience enjoyable and stress-free. Chris went above and beyond to make sure every detail was handled, and I truly appreciated the friendly, no-pressure atmosphere. I would highly recommend Chris and the entire team to anyone looking for a new vehicle. They set the bar high for what a sales experience should be. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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