Metro Lexus

I live in Virginia and recently contacted and visited Metro Lexus after finding a vehicle that matched what I was looking for among their CPO inventory. As an existing Lexus owner who last purchased a CPO nearly 10 years ago, and went out of state at that time also, I was willing to search far and wide (within reason) for that "perfect" vehicle, even bypassing my local Lexus dealers if necessary. I visited Metro Lexus over the July 4th holiday, and reserved that "perfect" vehicle. I then traveled again to Metro Lexus the following weekend to complete the purchase. Since I am not an Ohio native I had no prior knowledge of Metro Lexus, but I can see here and elsewhere they have a stellar reputation. The dealership was inviting and without that high pressure sales feel, which as a single female client I appreciate. In the past I have experienced what I perceived as caution or disbelief from Lexus dealers that I was/am a serious customer, but Metro Lexus displayed nothing of the sort. My initial contact was with Michael Gleydura, who was nothing short of a consummate professional throughout my visits and purchase. He was very low key and inviting, and was extremely helpful and conscientious with the transaction. I also worked closely with Shannon Bauer, who also showed me the utmost professionalism and could not have been nicer or more helpful throughout (love the stuffed bear and chocoloates!). I also have to acknowledge David Weaver (Finance) and Erika Tulcewicz (tech wiz!!), who made the purchase of my new 2015 Lexus NX 200t an AWESOME experience. I only wish I would be returning to Metro Lexus for service as needed, but as a VA resident I'll be working with my local Lexus dealer. They truly have high standards to live up to relative to Metro Lexus! What an amazing experience, I hope to see you again when I am in the market for my next Lexus vehicle.

Wow! Thank you Shannon Bauer (sales) and Burt Davidson (manager) at Metro Lexus for your exceptional service and professionalism during my recent purchase of a pre-owned vehicle. I felt like Shannon’s most important customer - she answered all my questions and concerns in a timely manner, treated me with utmost respect, and at no time did I feel pressured to make a decision. I was thoroughly impressed with Burt Davidson (manager) with his refreshing approach as we negotiated the purchase price of the vehicle. I had a wonderful experience, got a great deal, and enjoyed the process! I highly recommend Shannon, Burt, and Metro Lexus!

Igor was an excellent help with the purchase of my wife new vehicle.Great communication and made the sale of car an easy process .... will always return to Metro Lexus as long Igor helps me.