Reviews
Write a reviewFriendly and Professional Service
The facility is very clean and the staff is amazing. Everyone always makes you feel acknowledged and they are willing to help in any way possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Crestmont Cadillac Team
Great service
Everyone listen to me regarding my compaint about my car and really worked hard on to fix the problem. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Crestmont Cadillac Team
Service
The excellent customer service, above par and accommodating staff made receiving service workable due to my schedule. Quick service was also very much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Jacquelyn. We look forward to seeing you again in the future! Sincerely, The Crestmont Cadillac Team
Great
I could not expect any better experience,Thank you. They picked car up and delivered it back to us in just a couple of hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
SUPER SERVICE
CRESTMONT TREAT EACH INDIVIDUAL AS THOUGH WE ARE PART OF THE FAMILY. THE SERVICE DEPT. DAVE MOORE & BYRAN HARRIS, KEVIN-THE SERVICE MANAGER EXPEDIATES THE WORK TO BE DONE ASAP. GREAT SUPER SERVICE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Crestmont Cadillac Team
Great service
They provided courteous service and very good follow up. Look forward to continued relationship with this dealer. They will contact me once my replacement part arrives.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Crestmont Cadillac Team
Excellent salesman and wll kept showroom
Good experience with the sales and Financial people. Paul Guy di a great job for me he answered all questions and took his time explaining the XT5 to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
Good service
The salesman Paul was very good,courteous and helpful.if I were to return for another purchase ,it would be to this Salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Crestmont Cadillac Team
Great service
They take excellent care of me, and kept me well informed as to the progress. Also, the work was done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Crestmont Cadillac Team
Crestmont Cadillac World Class Service
Kevin Gillespie and his team are truly assets to Cadillac and GM. I have been a proud Cadillac owner for 18 years and in my opinion the service operation and customer experience at Crestmont under Kevin's leadership is world class.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, The Crestmont Cadillac Team