Ray Laethem Buick-GMC

Service is great - never a disappointment . Keeps customer informed of the situation with your car & the repairs needed.

I leased my GMC Terrain from Ray Laethem. Bob Hundwick and Lauren took great care I in getting me into the vehicle I was interested in. I was very pleased... with the way Ray Laethem's facility and staff went the extra mile to make sure I was completely satisfied and comfortable.

I was recently involved in an accident that totaled my car and I had injuries. I pulled a couple of dealerships I planned on visiting that Sat. Ray Laethem... was the first one I came to. I walked around a bit then went into the office. I was immediately greeted by Kevin Williams. I was in pain and explained my situation as I really did not want to go anywhere else. He was very understanding and showed me a what they had by driving me around the lot. I saw a car that fit my budget and he promised me on Monday I would be driving it. Sure enough Monday came and I drove off in my new car. I cried because I have to say hands down I have never meet anyone so professional and caring about what I wanted. He truly did go above and beyond. So if you are looking for a great salesman please give Kevin Williams a call. He will work with you. Thank you so very much. I am a very satisfied customer.

we needed to have car inspected for extended warranty Donnel is excellent he walked us thru the process and made everything easy to understand and made... sure we didn't have any questions or concerns Donnell is fabulous

Was in and out on under a hour. Fresh baked cookies and hot coffee with comfortable seating made my visit one to remember. Plus the added phones chargers... and large tv made it hard to leave.

I have purchased 4 vehicles from Ray Laethem in the past 6 years and have been very satisfied with their sales, service and body shop operation. They... always care about the customer including their General Manager, Jim Castiglione. Personalized service is rare nowadays.

Good experience. Courteous Service Advisors, timely service. No hassle. Thanks Team

I have been purchasing my vehicles from Ray Laethem Buick GMC for over 10 years. One of my vehicles is a 2008 Buick Enclave that is perhaps the best vehicle... I have ever owned (including several Chevrolet Camaros (4), Corvettes (3), Blazers/Jimmys/Tahoes (6), Cadillac STSs (5 leased) and a Pontiac Solstice GXP). The Enclave has over 95,000 miles - the highest mileage of any vehicle I have leased or owned. Ray Laethem has kept it running safely and smoothly. My wife often drives this SUV alone after dark in rural areas where a breakdown would be problematic at best. I trust Ray Laethem's service department to make the necessary repairs and to alert me to appropriate preventative maintenance. Driving on an interstate at more than 70 mph in a driving rain storm, my traction control and ABS brakes warning lights came on. I made it home and went straight to Ray Laethem's service department. Michael Bainbridge (with whom I have dealt with often) supervised a prompt and accurate diagnosis (bad driver's side rear wheel bearing) and recommended that the rear brakes be serviced. This was accompished in a single day. I have no hesitation recommending this dealership to anyone interested in purchasing, leasing or maintaining a GM vehicle.

Exceptional service, friendly and efficient sales team, and clean showroom

I continue to come to have my car serviced because I trust Ray Laethem in Detroit. They are honest and always give me the best deals. My service representative... always explain things in a manner in which I understand. He's patient with me in helping me to keep my car running at it's best. I appreciate the honesty, and excellent customer service that I receive every time my car is being serviced. My representative is a very knowledgeable and respectful young man whom I've grown to know on a customer level and I trust him.