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Ray Laethem Buick-GMC

(789 reviews)
Visit Ray Laethem Buick-GMC
Sales hours: 10:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:30am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
New (313) 447-1855 (313) 447-1855
Used (313) 432-9190 (313) 432-9190
Service (313) 921-6078 (313) 921-6078

Inventory

See all 203 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2024.
Serving you as your hometown Buick and GMC dealer Ray Laethem Buick GMC has the vehicle you have been looking for. Since we?re located at 17677 Mack Ave Grosse we?re an easy drive from Richmond or Grosse Pointe. In addition to our convenient location our excellent selection of new and used Make cars trucks and SUVs Buick and GMCs us an excellent choice if you?re looking for a Grosse Pointe Buick and GMC dealership. Let your Detroit Buick and GMC dealer help get you into your next car truck or SUV!
Always the best vehicle at the best price at Ray Laethem Motor Village Buick GMC Chrysler Jeep Dodge Ram

Service center

Phone number (313) 921-6078

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Laethem Buick-GMC from DealerRater.

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I'm family at my dealership this is my fifth car

I'm family at my dealership this is my fifth car purchased. Everyone is so friendly especially Maryann she was very helpful from writing up the the car for service to showing me how to work the new coffee machine and calculating my rewards to pay for my oil change. Thanks again family!

I'm family at my dealership this is my fifth car

I'm family at my dealership this is my fifth car purchased. Everyone is so friendly especially Maryann she was very helpful from writing up the the car for service to showing me how to work the new coffee machine and calculating my rewards to pay for my oil change. Thanks again family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They are pleasant to work with and I think you'll be

They are pleasant to work with and I think you'll be happy with the service and repair. There's not much more to say when everything is a positive experience.

They are pleasant to work with and I think you'll be

They are pleasant to work with and I think you'll be happy with the service and repair. There's not much more to say when everything is a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I visited the Service department.

I visited the Service department. Excellent customer service and excellent service. I will recommend to everyone. Prices are great. I love the complementary coffee and cookies. Quick service. Very honest!

I visited the Service department.

I visited the Service department. Excellent customer service and excellent service. I will recommend to everyone. Prices are great. I love the complementary coffee and cookies. Quick service. Very honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car was completed earlier then anticipated.

Car was completed earlier then anticipated. Donnell, the service advisor, was very professional and helpful.

Car was completed earlier then anticipated.

Car was completed earlier then anticipated. Donnell, the service advisor, was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly staff, efficient, and it was really easy to

Very friendly staff, efficient, and it was really easy to get an appointment. I waited for my car and was done in an hour as told.

Very friendly staff, efficient, and it was really easy to

Very friendly staff, efficient, and it was really easy to get an appointment. I waited for my car and was done in an hour as told.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Oil change was fast and easy Donnell provided excellent

Oil change was fast and easy Donnell provided excellent service. I appreciated the texting calling and email communication

Oil change was fast and easy Donnell provided excellent

Oil change was fast and easy Donnell provided excellent service. I appreciated the texting calling and email communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service love it here, would never take my vehicle

Great service love it here, would never take my vehicle anywhere else for service! Thank you

Great service love it here, would never take my vehicle

Great service love it here, would never take my vehicle anywhere else for service! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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EXCELLENT CUSTOMER SERVICE AND SUPPORT.

EXCELLENT CUSTOMER SERVICE AND SUPPORT. MY SALEMAN WENT BEYOND EXCEPTIONAL PERSONAL CARE WITH MY DAUGHTER AND MYSELF. PUSHING AND CHECKING PAPERWORK TO THE FULLEST. PLUS UNDERSTANDING OUR NEEDS.STAFF WENT BEYOND EXPECTATION.I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND MY SALEMAN.

EXCELLENT CUSTOMER SERVICE AND SUPPORT.

EXCELLENT CUSTOMER SERVICE AND SUPPORT. MY SALEMAN WENT BEYOND EXCEPTIONAL PERSONAL CARE WITH MY DAUGHTER AND MYSELF. PUSHING AND CHECKING PAPERWORK TO THE FULLEST. PLUS UNDERSTANDING OUR NEEDS.STAFF WENT BEYOND EXPECTATION.I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND MY SALEMAN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome service love dealing with a family owned

Awesome service love dealing with a family owned business. Can’t say enough good things about them.

Awesome service love dealing with a family owned

Awesome service love dealing with a family owned business. Can’t say enough good things about them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff was courteous and help.

The staff was courteous and help. Above average in getting me driving at the right price.!!!!!!!

The staff was courteous and help.

The staff was courteous and help. Above average in getting me driving at the right price.!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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