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Ray Laethem Buick-GMC

(789 reviews)

Reviews

(789 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Laethem Buick-GMC from DealerRater.

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Purchased a new Envista Avenir.

Purchased a new Envista Avenir..Matt Frame made the experience very pleasant. He was kind to this navy Vet and my wife. They took my trade, and made the deal work for all concerned. The owner even sent a thank you card, but I say thanks as well. This was made so easy for us.

Purchased a new Envista Avenir.

Purchased a new Envista Avenir..Matt Frame made the experience very pleasant. He was kind to this navy Vet and my wife. They took my trade, and made the deal work for all concerned. The owner even sent a thank you card, but I say thanks as well. This was made so easy for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always Feel very comfortable when getting service or

Always Feel very comfortable when getting service or Buying a new Vehicle,Both Sales and Service People are Great to work with and This is our 6th Buick From Ray Laethem

Always Feel very comfortable when getting service or

Always Feel very comfortable when getting service or Buying a new Vehicle,Both Sales and Service People are Great to work with and This is our 6th Buick From Ray Laethem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I get outstanding service whenever I go.

I get outstanding service whenever I go. If there's something else needed the service person will come to the waiting room and let me know.

I get outstanding service whenever I go.

I get outstanding service whenever I go. If there's something else needed the service person will come to the waiting room and let me know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I'm family at my dealership this is my fifth car

I'm family at my dealership this is my fifth car purchased. Everyone is so friendly especially Maryann she was very helpful from writing up the the car for service to showing me how to work the new coffee machine and calculating my rewards to pay for my oil change. Thanks again family!

I'm family at my dealership this is my fifth car

I'm family at my dealership this is my fifth car purchased. Everyone is so friendly especially Maryann she was very helpful from writing up the the car for service to showing me how to work the new coffee machine and calculating my rewards to pay for my oil change. Thanks again family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They are pleasant to work with and I think you'll be

They are pleasant to work with and I think you'll be happy with the service and repair. There's not much more to say when everything is a positive experience.

They are pleasant to work with and I think you'll be

They are pleasant to work with and I think you'll be happy with the service and repair. There's not much more to say when everything is a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I visited the Service department.

I visited the Service department. Excellent customer service and excellent service. I will recommend to everyone. Prices are great. I love the complementary coffee and cookies. Quick service. Very honest!

I visited the Service department.

I visited the Service department. Excellent customer service and excellent service. I will recommend to everyone. Prices are great. I love the complementary coffee and cookies. Quick service. Very honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly staff, efficient, and it was really easy to

Very friendly staff, efficient, and it was really easy to get an appointment. I waited for my car and was done in an hour as told.

Very friendly staff, efficient, and it was really easy to

Very friendly staff, efficient, and it was really easy to get an appointment. I waited for my car and was done in an hour as told.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Car was completed earlier then anticipated.

Car was completed earlier then anticipated. Donnell, the service advisor, was very professional and helpful.

Car was completed earlier then anticipated.

Car was completed earlier then anticipated. Donnell, the service advisor, was very professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Oil change was fast and easy Donnell provided excellent

Oil change was fast and easy Donnell provided excellent service. I appreciated the texting calling and email communication

Oil change was fast and easy Donnell provided excellent

Oil change was fast and easy Donnell provided excellent service. I appreciated the texting calling and email communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service love it here, would never take my vehicle

Great service love it here, would never take my vehicle anywhere else for service! Thank you

Great service love it here, would never take my vehicle

Great service love it here, would never take my vehicle anywhere else for service! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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