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The available inventory was amazing! There was no pressure and we were provided with all the information to make a decision much easier. Our salesman... was great, the finance experience quick and easy! The vehicle is exceptional and we are so pleased with all the new features!
Anne, we are so pleased you enjoyed your visit to Ray Laethem Buick GMC! If you're ever in need of more help, please let us know! Have a great da...y!
I always take my car in for a check-up before driving to visit my grandsons. This time they rotated the tires and when I drove away a dashboard light went... on indicating there was trouble. I took it back and my Service Rep. Donnell checked the tires and the warning light went out. But the next morning it was back. I took the car back in and the mechanic worked on it, drove it himself several times and the glitch was fixed. Throughout all of this Donnell was reassuring and gave me confidence that the car would be ready for me to take on my trip. Thanks to everyone at Laethem, especially Donnell.
Karen, thank you for taking the time to leave a review for us at Ray Laethem Buick GMC. We're happy we could meet your expectations! Please let u...s know if there is anything else we can do for you; we are more than happy to help!
I was recently involved in an accident that totaled my car and I had injuries. I pulled a couple of dealerships I planned on visiting that Sat. Ray Laethem... was the first one I came to. I walked around a bit then went into the office. I was immediately greeted by Kevin Williams. I was in pain and explained my situation as I really did not want to go anywhere else. He was very understanding and showed me a what they had by driving me around the lot. I saw a car that fit my budget and he promised me on Monday I would be driving it. Sure enough Monday came and I drove off in my new car. I cried because I have to say hands down I have never meet anyone so professional and caring about what I wanted. He truly did go above and beyond. So if you are looking for a great salesman please give Kevin Williams a call. He will work with you. Thank you so very much. I am a very satisfied customer.
We are so sorry to hear about your accident and injuries we hope you are healing fast. It is our goal to accommodate every customer with whatever need...s they may have. We are proud of Kevin and thank you for taking the time to share your experience.
Overall service and previous purchase was fantastic
Natalie, we're happy you found our staff to be so supportive during your experience here at Ray Laethem Buick GMC. If you ever need anything else... from us, please feel free to give us a call or stop by. Have an awesome day!
Sales representative was very knowledgeable about the vehicle. The purchase and delivery went very smoothly.
David, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're looking forward to your next v...isit with us! Thank you!
My lease of a GMC was very good and the sales staff was professional. Noreen, from the sales staff, did sn outstanding job of showing how all of new and... convenient settings in the car.
Robert, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Talked to Matt Frame about my lease on top of my oil change. Very nice environment.
Joseph, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do... for you.
Service is great - never a disappointment . Keeps customer informed of the situation with your car & the repairs needed.
Joanne, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy... to help!
I leased my GMC Terrain from Ray Laethem. Bob Hundwick and Lauren took great care I in getting me into the vehicle I was interested in. I was very pleased... with the way Ray Laethem's facility and staff went the extra mile to make sure I was completely satisfied and comfortable.
Lotte, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
we needed to have car inspected for extended warranty Donnel is excellent he walked us thru the process and made everything easy to understand and made... sure we didn't have any questions or concerns Donnell is fabulous
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!