[{"id":448032,"personPtyId":33630854,"firstName":"Christian","lastName":"Falcetti","titleText":"Internet Sales Specialist","shortBioText":"Hi my name is Christian, I have been at this dealership since 2013 and believe in the product we sell. Before i was in sales i owned Jeeps of my own, i have also owned a Dodge previous to sales as well. I truly believe the Chrysler brand has a ton to offer at prices that are unmatched. I have a beautiful Wife and 2 boys. My boys are 6 and 2. I have 2 dogs and a lizard. I come from a family where honesty is everything. So i will tell you good news and bad news if there is any. I really hope to get the chance to make you fall in love with your next vehicle. I work a lot off repeat and referral i love my job and love keeping up to date with my customers. I hope i can be someone you can count on like a salesman use to be back in the days. The neighborhood Sales guy who you know you can send friends and family to and they will be taken care of. Im here to help in any way I can.","emailTxt":"cfalcetti@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/f5a001ebaf40.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448037,"personPtyId":33972953,"firstName":"Joe","lastName":"Killiany","titleText":"Finance Manager","emailTxt":"joekilliany@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/55f9ae6c6725.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1275350400","industryStartDtUtc":"1275350400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":448044,"personPtyId":33657677,"firstName":"Renee","lastName":"Maholm","titleText":"Sales and Leasing","emailTxt":"reneemaholm@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/5b68105931f7.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1025481600","industryStartDtUtc":"1025481600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448029,"personPtyId":33628865,"firstName":"Chris","lastName":"Rutkowsky","titleText":"Internet Sales Specialist","shortBioText":"","emailTxt":"chrisr@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/140d9bc3d8e6.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448033,"personPtyId":33631807,"firstName":"George \" Mac\"","lastName":"McGee","titleText":"Sales and Leasing","shortBioText":"Have been involved in Sales and Leasing since 1978, so I'm on my third generation of customers. My passions are my family, sport's and Sammy, my cat !\r\nI'd love the opportunity to earn your business !!","emailTxt":"georgemcgee@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/6397bd8832db.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"507600000","industryStartDtUtc":"268099200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448035,"personPtyId":33971848,"firstName":"Jeff","lastName":"Lucas","titleText":"Sales Manager","shortBioText":"Hi my name is Jeff Lucas. I have been at this dealership since 2011. I started out as a porter detailing cars while going to school, and haven't left since. Since then, I have experienced the sales process from both sides of the desk both as a salesperson, and as a sales manager. Each day I learn more and more about why this dealership has been around so long, and why our customers enjoy purchasing their vehicles here. This store is a comfortable and unique place to work for, in the sense that it is a family owned store in which every employee truly cares about one another and looks out for each other. That attitude and way of doing business directly translates into how we take care of our customers. It has been that way for over 25 years, and that is what we feel gives our customers the best buying experience.","emailTxt":"jefflucas@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/dc61818cde86.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":448039,"personPtyId":36849928,"firstName":"Matt","lastName":"Durica","titleText":"Sales and Leasing","emailTxt":"mattdurica@northolmstedcjdr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/f10ee32511a5.jpg","drDealerId":40700,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448052,"personPtyId":33971325,"firstName":"Walter","lastName":"Kriz","titleText":"Finance Manager","emailTxt":"walterkriz@northolmstedcjdr.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/989042b5a3de.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"946684800","industryStartDtUtc":"852076800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":448041,"personPtyId":33971597,"firstName":"Matthew","lastName":"Manees","titleText":"Finance Manager","emailTxt":"matt@northolmstedcjdr.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/cfff9187ad23.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"1201824000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":448051,"personPtyId":33971849,"firstName":"Todd","lastName":"Forsythe","titleText":"Sales","shortBioText":"","emailTxt":"todd@northolmstedcjdr.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/8da44472235c.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448028,"personPtyId":33629081,"firstName":"Anthony","lastName":"Castaneda","titleText":"Sales and Leasing","emailTxt":"anthony@northolmstedcjdr.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/7a0e6cd76a10.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448042,"personPtyId":33657674,"firstName":"Mike","lastName":"Piwinski","titleText":"Sales and Leasing","shortBioText":"Hello! My name Mike,I've been with Chrysler for over 20 years! So you would like to know something about me? O.K. I'm the father of three mostly grown kids.I'm a Grandpa to two boys.My number one hobby is older motorcycles.I still like loud rock and roll music too!!","emailTxt":"mikepiwinski@northolmstedcjdr.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/d2e1e26a2aef.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"446947200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448026,"personPtyId":33598768,"firstName":"Kurt","lastName":"Smudz","titleText":"General Manager","emailTxt":"Kurtsmudz@northolmstedcjdr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/40700/employees/6242676f3d5b.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"883612800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":448043,"personPtyId":33657267,"firstName":"Nick","lastName":"Ritz","titleText":"Sales","shortBioText":"Hello everyone.. some of my favorite things to do are watching and playing sports and spending time with friends and family. I also love to travel.. I do that as much as I can. I look forward to helping you in your car buying process.","emailTxt":"nick@northolmstedcjdr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":40700,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1356998400","certifiedEmployee":false,"deptDscrp":"Sales"}]

North Olmsted Chrysler Jeep Dodge RAM

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 8:00 PM

North Olmsted Chrysler Jeep Dodge RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

9:00 AM - 4:00 PM

Service

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2005

Welcome to North Olmsted Chrysler, Jeep, Dodge, Ram serving the greater Cleveland area. Minutes away from the Cleveland Hopkins Airport and located on the North Olmsted Auto Mile. PLEASE VISIT OUR NEW State of the Art Showroom!

...



If you are looking for any New Chrysler, Jeep, Dodge, Ram or a quality Pre-owned Vehicle, we have the vehicle you are looking for!

Please visit or call us today!

"A Hrnchar Automotive Group Dealership "Dealerships that you can count on!""

Service

Oil, Filter Change

$25.95 and up*

Tire Rotation

$19.95

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
644 lifetime reviews. Includes reviews of North Olmsted Chrysler Jeep Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 26, 2019

    Kept our appt. to test drive a jeep that they had on the lot. After an hour drive we have been handed off to a 3rd person who is not familiar with terms... of sale discussed with original sales person. After a 15 min wait he gets the transport car unblocked and we are on our way to overflow lot (15 -20 min away)to test drive car. With key fob in hand we spend 20-25 min going up and down rows pressing fob to find car. No luck , back to dealership and use same technique to find car and again no luck -15 min wasted. We leave amazed at the lack of respect towards a customer with an appt. ready to buy. Took our business to another dealer.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Todd Forsythe

    Sales

    (4.6) 13 reviews

    Mike Piwinski

    Sales and Leasing

    NOT RATED

  • 5.0 out of 5
    October 24, 2019

    Upon arriving at the dealership I had the pleasure to work with Mark Brelo to find my next vehicle. Mark knew the dealership inventory and was able to... explain the lease process for a first time buyer. The whole experience was very smooth.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Killiany

    Finance Manager

    (5.0) 45 reviews

  • September 12, 2017

    When we bought our car Todd and Sergio treated my wife and I so nice. No pressure, very informative and very genuine. Everyone we delt with did a great... job. What more can I say, two days later we went back to CJDR of North Olmted and bought another car. I think that speeks volumes. Very Happy with our cars!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2019

    The team was helpful and friendly. My sales rep was not pushy while I contemplated their offer and he answered his phone when I called.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Durica

    Sales and Leasing

    (5.0) 7 reviews

  • 5.0 out of 5
    August 29, 2019

    Been a customer for a number of years. Service staff and mechanics are highly rated, the sales staff is number 1. I highly recommend Salesman Mark Brelo

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 19, 2019

    Was not impressed nor did I feel comfortable after buing the car st the beginning of process my credit score was in the 700's then on paper work ... it said 650. I addressed the situation but my wife wanted and needed a car so I got it anyway but I WILL NEVER do business with them again (i planned on buying a ram 1500 until after this process) seemed like they were tryna make a extra few bucks bc none could give me a straight answer on how this happened or could happen.... I've bought cars before and it never changed my credit in the process of financing only changed it after car was bought On a positive note the salesman were all friendly but I dont like fake or sly stuff last min

    2.0 out of 5
    Customer Service
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    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Killiany

    Finance Manager

    (5.0) 45 reviews

  • 5.0 out of 5
    August 7, 2019

    Overall our car buying was a smooth, quick, pleasant experience. Very friendly and welcoming atmosphere. And salesman Mark Brelo is great! Highly recommend... this dealership and Mark.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2019

    Easiest car buying experience I've ever had. Mike Gray and Mark Brelo were very helpful and will definitely be back for our next purchase. Financing was... a breeze as well.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2019

    I was looking for a used truck.I found one on line and called it was close to closing time.But Mark Brelo told me to come in anyway.I got there and he... had the truck ready for me to see.He took his time with me and made a deal.The next morning i called him tell him i had changed my mind on the trade in.He said no problem and worked it all out and i now have my truck.All and all it was a very pleasant experience.I will go back

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2019

    Great buying experience! Mark Brelo really worked hard to get me the best possible deal and i drove away with a beautiful wrangler for my wife. The buying... process was surprisingly very quick and even on a very busy Saturday i never felt ignored. Top notch dealer and salesman. Would definitely buy from again.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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