Reviews
Write a reviewCar buying made easy
As a long time Audi owner (1995) o never have been disappointed. Jeff Reuss, Mike Hulgin, James Crawford and Becky Ravida made the experience flawless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for visiting Audi Bedford. We will be sure to thank Jeff, Mike, James, and Becky for providing you with a flawless experience. We look forward to working with you again.
Carl Names
Anthony Ravida provides excellent service. I receive a timely appointment. Good explanations. Problems are communicated clearly and patiently. Entire team is helpful.Ps. Get the stick back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We are so pleased to see that Anthony's excellent service made your visit to Audi Bedford go so smoothly. If there is anything else we can do for you, please be sure to let us know.
Satisfied Customer!!!
I had taken my previous car for service to this dealership and was ALREADY satisfied! When I started looking for a new vehicle, a friend told us to look up Zack at this dealership! Was highly satisfied how quickly he got back to me ! He recommended Becky who was an absolute doll! She made my buying experience wonderful! She was quite knowledgeable about the car and was as excited as I was!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for visiting Audi Bedford, Michelle. We will be sure to thank Zack and Becky for providing you with excellent service. We look forward to working with you again.
2008 911
Becky was a pleasure to work with. She made an online remote buying experience quick and easy. She also shipped the vehicle from Ohio to Florida in record time! Thank you, Becky! I love my new ride!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your quick and easy car-buying experience with Becky! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!
Q5 lease
Mike, Zach and all were professional and helpful as usual. Great customer service and follow through. Long time satisfied customer! Will definitely go back for sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Randy! We are happy to learn that Mike, Zack, and the rest of the Audi Bedford team exceeded your expectations. If we can be of future service, please be sure to let us know.
Great customer service
Top of the line service. We enjoyed the experience from start to finish, and Becky was very professional and helpful every step of the way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear that you enjoyed your time at Audi of Bedford! Thank you for stopping by!
Virgilio M Tongson
Hillary is super helpful and pleasant and follows up on things. The waiting area needs improvement. Overall service was good and satisfactory. Very satisfied and happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Virgilio. We will be sure to thank Hilary for providing you with excellent service. We look forward to working with you again.
Top class
Great selection and best price in town easy process I would certainly be back and I will recommend this dealership to anyone looking at a used car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car repair
After I left dealership i heard beeping . I had to return. They forgot to take instrument out of car. Waited an hour of my time.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Janie, I regret to learn about any inconvenience regarding the services we provided. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Please email me at gmccarley@penskeautomotive.com. Thank you. -George McCarley, General Manager, Audi Bedford
Buying an Audi CPO TT Roadster - Out of State
I shopped Nationwide for a low mileage TT Roadster for over a month. I finally found a certified pre-owned TT at Audi of Bedford in Ohio. I live in Maryland and this is my 4th Audi and my first used car purchase. I worked with Max Duffy who was exceptional. He sent me videos of the car as it went through the CPO process. I bought this car without ever seeing it in person or test driving it which was nerve wracking. It took about 3 weeks but it finally arrived and exceeded my expectations. Even the paperwork was done in my home and they arranged for a notary to go through the contract with me. In the end I got this car 18K under original MSRP with only 20K miles on it. Great job Audi of Bedford. I would highly recommend buying from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review! We are so pleased to see that Max's diligent service made your long-distance purchase go so smoothly! Your recommendation is truly appreciated; congratulations on your new TT Roadster!