Mazda of Bedford

3.4
(541 reviews)
Visit Mazda of Bedford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 440-8613 (888) 440-8613
Used (888) 705-4354 (888) 705-4354
Service (888) 709-7002 (888) 709-7002

Inventory

See all 289 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2007.
Mazda of Bedford is family owned and operated for over 40 years. We offer one of the largest selection of new Mazda's in Northeast Ohio. We offer a comfortable setting for all of your vehicle needs including Body shop Detail Department Mazda and SAAB Genuine Parts department and Mazda Service department with all Master Certified Technicians. Contact our New Mazda Sales Department at 440-439-2323 for more information on this model.

Service center

Phone number (888) 709-7002

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.4
(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

The salesman was friendly and very helpful.

The salesman was friendly and very helpful. The dealership also allowed me to have my mechanic look at it even though it was some distance away. I felt like I could buy my new car with confidence.

4.0

The salesman was friendly and very helpful.

The salesman was friendly and very helpful. The dealership also allowed me to have my mechanic look at it even though it was some distance away. I felt like I could buy my new car with confidence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Brought my vehicle in under the “bumper to bumper”

Brought my vehicle in under the “bumper to bumper” warranty. My car had multiple rattles and possibly transmission issues. They basically called me a liar and said there are no rattles and everything is fine with your transmission. What a Waiste of time, energy and money dealing with this company!! They clearly do not stand up to their bumper to bumper warranties

1.0

Brought my vehicle in under the “bumper to bumper”

Brought my vehicle in under the “bumper to bumper” warranty. My car had multiple rattles and possibly transmission issues. They basically called me a liar and said there are no rattles and everything is fine with your transmission. What a Waiste of time, energy and money dealing with this company!! They clearly do not stand up to their bumper to bumper warranties

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

They sold a vehicle that had a bad battery, weak ball

They sold a vehicle that had a bad battery, weak ball joints, services they claim were repair and replaced. I had to file a complaint on bbb Ohio attorney general Federal trade commission Ohio department of public safety Consumer financial protection bureau This is car dealership you should stay far away from

1.0

They sold a vehicle that had a bad battery, weak ball

They sold a vehicle that had a bad battery, weak ball joints, services they claim were repair and replaced. I had to file a complaint on bbb Ohio attorney general Federal trade commission Ohio department of public safety Consumer financial protection bureau This is car dealership you should stay far away from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Run away!

All I will say is they should be sued for fraud. They lied all through the process, saying I could take it to my mechanic before purchase. Was there for over five hours and getting ready to close the deal and all of a sudden it was by as is. Couldn't take to my mechanic. Was given all kinds of assurances. Before I had even made my first car payment it was barely running. Took it to my local mechanic and he said my O2 sensor was bad and I needed a new engine. What? They did replace the O2 sensor for free after having it for a month. The sales people acted like they didn't even know me. Now its blowing white smoke, the serpentine belt is frayed and needs over $1,000 worth of work, not including a bad engine. I'm a 72 year old woman on a fixed income. I'm contacting an elder attorney for elder fraud. They shouldn't get away with this! I gave them a chance to take the car back and void the sale. Now comes legal action. BUYER BEWARE. They lie! And DON'T buy their Gap insurance. They add the entire amount to your loan so you're also paying interest on it. Can't sell your car without paying it off in full and have to wait 60 days for a refund of balance...if they even refund it.

1.0

Run away!

All I will say is they should be sued for fraud. They lied all through the process, saying I could take it to my mechanic before purchase. Was there for over five hours and getting ready to close the deal and all of a sudden it was by as is. Couldn't take to my mechanic. Was given all kinds of assurances. Before I had even made my first car payment it was barely running. Took it to my local mechanic and he said my O2 sensor was bad and I needed a new engine. What? They did replace the O2 sensor for free after having it for a month. The sales people acted like they didn't even know me. Now its blowing white smoke, the serpentine belt is frayed and needs over $1,000 worth of work, not including a bad engine. I'm a 72 year old woman on a fixed income. I'm contacting an elder attorney for elder fraud. They shouldn't get away with this! I gave them a chance to take the car back and void the sale. Now comes legal action. BUYER BEWARE. They lie! And DON'T buy their Gap insurance. They add the entire amount to your loan so you're also paying interest on it. Can't sell your car without paying it off in full and have to wait 60 days for a refund of balance...if they even refund it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2.0

Be very careful buying a used car from here.

Be very careful buying a used car from here. Major issues before I even made one car payment! Also, don't get suckered in to their GAP insurance. They don't tell you the entire amount is added to your loan, so you're also paying interest on it. Also, won't let you cancel it. Suddenly my loan amount was over $1,400 more than my car purchase price! What a scam!!!

2.0

Be very careful buying a used car from here.

Be very careful buying a used car from here. Major issues before I even made one car payment! Also, don't get suckered in to their GAP insurance. They don't tell you the entire amount is added to your loan, so you're also paying interest on it. Also, won't let you cancel it. Suddenly my loan amount was over $1,400 more than my car purchase price! What a scam!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Seth Calig is one of the best car salespeople I have ever

Seth Calig is one of the best car salespeople I have ever worked with. Very upfront, helpful and not pushy at all. I had a great experience buying from this dealer, and if the need arose I would seek them and Seth out to purchase another vehicle. I am that happy with my time here.

5.0

Seth Calig is one of the best car salespeople I have ever

Seth Calig is one of the best car salespeople I have ever worked with. Very upfront, helpful and not pushy at all. I had a great experience buying from this dealer, and if the need arose I would seek them and Seth out to purchase another vehicle. I am that happy with my time here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Uncaring dealership

Purchased a used car for my granddaughter from Mazda of Bedford. Was assured the car had been inspected and passed. Was informed a week later b my granddaughter that the car needed an exhaust system and rear brakes. Called Mazda Pre Owned Manager and explained the inspection results and that those items should have been noticed upon inspection by their mechanic and at least mentioned if not fixed prior to the sale. He said to send the sales rep the inspection report and they would see what they could do. Sent the inspection report the next day via email to the manager and sales rep. Followed up with phone calls to both parties the next two days asking for an update. Got voice mails every time. It is now five days later and still nothing. It is obvious they have no intention of doing anything to even attempt to resolve my issue.

1.0

Uncaring dealership

Purchased a used car for my granddaughter from Mazda of Bedford. Was assured the car had been inspected and passed. Was informed a week later b my granddaughter that the car needed an exhaust system and rear brakes. Called Mazda Pre Owned Manager and explained the inspection results and that those items should have been noticed upon inspection by their mechanic and at least mentioned if not fixed prior to the sale. He said to send the sales rep the inspection report and they would see what they could do. Sent the inspection report the next day via email to the manager and sales rep. Followed up with phone calls to both parties the next two days asking for an update. Got voice mails every time. It is now five days later and still nothing. It is obvious they have no intention of doing anything to even attempt to resolve my issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

This is the best dealership I have ever dealt with!

This is the best dealership I have ever dealt with!! No pressure no stress. I had the pleasure of having Sean as my salesperson. He made me feel comfortable from the start. He is very thorough and very knowledgeable. I also had the pleasure of meeting Scott the sales manager. Everyone was so friendly and made you feel welcome. This is my 2 Mazada and this will be the only brand I buy. And this is the only dealership I will ever got to. THANK YOU for the best experience.

5.0

This is the best dealership I have ever dealt with!

This is the best dealership I have ever dealt with!! No pressure no stress. I had the pleasure of having Sean as my salesperson. He made me feel comfortable from the start. He is very thorough and very knowledgeable. I also had the pleasure of meeting Scott the sales manager. Everyone was so friendly and made you feel welcome. This is my 2 Mazada and this will be the only brand I buy. And this is the only dealership I will ever got to. THANK YOU for the best experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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5.0

love the building, Looks so highend.

love the building, Looks so highend. Best sales experience I have had in the 10 cars I have bought over the years. Sales staff was so friendly and warm, me and my wife met most of the staff during the time at the dealership. Really made us feel a part of a family. This is really a place you would come get a cup of coffee(really good coffee) and hang out with the staff. I'm new to the brand and let me tell you... Mazda is a hidden Gem out of the japanese car brands. Bang for Buck your going to get a quality car with premium features and still be able to keep your light on.

5.0

love the building, Looks so highend.

love the building, Looks so highend. Best sales experience I have had in the 10 cars I have bought over the years. Sales staff was so friendly and warm, me and my wife met most of the staff during the time at the dealership. Really made us feel a part of a family. This is really a place you would come get a cup of coffee(really good coffee) and hang out with the staff. I'm new to the brand and let me tell you... Mazda is a hidden Gem out of the japanese car brands. Bang for Buck your going to get a quality car with premium features and still be able to keep your light on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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5.0

I had a great experience at Mazda of Bedford! Sean was...

I had a great experience at Mazda of Bedford! Sean was professional and made each step stress free and easy!

5.0

I had a great experience at Mazda of Bedford! Sean was...

I had a great experience at Mazda of Bedford! Sean was professional and made each step stress free and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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