Reviews
Joey Hurtuk is my sales guy, and Brock Lally certainly contributes to the overall excellent experience with this dealership!
Joey Hurtuk is my sales guy, and Brock Lally certainly contributes to the overall excellent experience with this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased two vehicles from Lally, from the sales service, finance and parts the always provide an excellent experience. They make you feel welcome when you come in.
I have purchased two vehicles from Lally, from the sales service, finance and parts the always provide an excellent experience. They make you feel welcome when you come in.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased two cars from Lally. From Sales, Service, Finance and Parts they always provide an excellent experience.
I have purchased two cars from Lally. From Sales, Service, Finance and Parts they always provide an excellent experience.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for an oil change. I was greeted as soon as I drove in. My truck was serviced quickly, and everyone there was friendly. Also, my truck was returned to me WASHED, which I truly appreciated!
Came in for an oil change. I was greeted as soon as I drove in. My truck was serviced quickly, and everyone there was friendly. Also, my truck was returned to me WASHED, which I truly appreciated!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very prompt and respectful when calling and in servicing my vehicle. My dealer for sure.
Very prompt and respectful when calling and in servicing my vehicle. My dealer for sure.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The people were amazingly helpful and very polite. Communication was very good. My alternator went out on my 2023 camaro 2ss with 10,000 miles, after they replaced it, I got my car back filthy with grease prints on my door handle and inside on my white interior. There was also a scuff on the rear bumper that they did buff out. I got the car home on a Friday and Saturday I realized it was leaking coolant. Take it back Monday morning and a hose was not secured from replacing the alternator. You can be as nice as you want, but if you give me my baby back dirty with damage, I’ll NEVER go back!
The people were amazingly helpful and very polite. Communication was very good. My alternator went out on my 2023 camaro 2ss with 10,000 miles, after they replaced it, I got my car back filthy with grease prints on my door handle and inside on my white interior. There was also a scuff on the rear bumper that they did buff out. I got the car home on a Friday and Saturday I realized it was leaking coolant. Take it back Monday morning and a hose was not secured from replacing the alternator. You can be as nice as you want, but if you give me my baby back dirty with damage, I’ll NEVER go back!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m very happy that I selected Tim Lally Chevrolet because the staff is very knowledgeable, friendly and professional.
I’m very happy that I selected Tim Lally Chevrolet because the staff is very knowledgeable, friendly and professional.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very kind and professional. They got my vehicle in and out in less time than I thought it would be and I have no complaints!
Very kind and professional. They got my vehicle in and out in less time than I thought it would be and I have no complaints!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was very friendly and efficient. I appreciated the spacious waiting area and strong WiFi.
The service was very friendly and efficient. I appreciated the spacious waiting area and strong WiFi.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership in Northeast Ohio! Great service and pricing 10/10 will continue to patron this establishment.
Best dealership in Northeast Ohio! Great service and pricing 10/10 will continue to patron this establishment.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair