Reviews
Steven Cooper did everything he promised.
Steven Cooper did everything he promised. He was fast courteous and friendly. I was very impressed with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We are glad that Steven provided you with the quality care that you so much deserve. Your satisfaction means so much to us. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further assistance to you.
We bought a Spitzer certified used car last March.
We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are happy to hear that our team was both helpful and informative. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Management ,sales floor and service was excellent.
Management ,sales floor and service was excellent. Would buy there again. Need a new car or truck go see Errick Herrin
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, Thank you for your kind review. We are pleased to hear that we meet our your need(s) from the Sales Floor to the Service Department. We look forward to seeing you again when it is time for your next service. Safe travels!
Everyone at the dealership was very friendly, courteous
Everyone at the dealership was very friendly, courteous and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and the team at Spitzer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We are so glad that Errick and the team took great care of you and ensured your experience with us was as smooth as possible. He will be honored to have earned your kind recommendation. Congratulations on your new vehicle!
Everyone from sales, service, & parts have been
Everyone from sales, service, & parts have been excellent, thoughtful, courteous, & very professional whenever I have had to speak to any off Spitzer’s staff! I love my new Bronco! Thanks again to Spitzer Ford, CUYAHOGA FALLS!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are delighted that our team provided you with the A+ service that you deserve. Your satisfaction means so much to us. We warmly congratulate you on your new Bronco- on behalf of the entire team!
Everyone at the dealership was friendly, and professional
Everyone at the dealership was friendly, and professional and made the whole process go smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We are thrilled that our team provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Scott Torrence was a superb Service Advisor.
Scott Torrence was a superb Service Advisor. We were traveling on vacation from Wisconsin to Virginia when the low oil pressure light came on. We were able to quickly get an appointment at Spitzer Ford. Scott checked us in and kept us informed all along the repair process. We thought it would take 5 to 6 hours, but Scott and his team delivered in less than 3 hours. He was courteous, professional, efficient, and obviously dedicated to top-notch service. Well done!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, Thank you for your wonderful review! We are so glad that Scott and the team took great care of you and got you back on the road as swiftly as possible. Your safety and satisfaction are our utmost priorities. Safe travels!
Lindsay & Robert provided top notch service when
Lindsay & Robert provided top notch service when scheduling & handling my recall for computer update needed on my 2023 Edge. Always a pleasure to do business with both of them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review, Linda! We are so glad that Lindsay and Robert consistently take great care of you and that they made this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Patrick, Coop and Brandon went above and beyond in their
Patrick, Coop and Brandon went above and beyond in their work! Very timely response, knowledgeable and kind. Excellent value for the trade in and even better value on a fantastic vehicle. Will recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so ecstatic that your new car experience was met with great satisfactory of transaction for your trade and even new wheels, Chris! Your shout for our experts Patrick, Coop and Brandon's above and beyond workmanship as well as your kind recommendation to others are excellent support. We send wishes of enjoyment and safety in your new car!
We were helped by Nathan Bimini and he did an excellent
We were helped by Nathan Bimini and he did an excellent job for us. He was knowledgeable and very efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lynann, we are so glad that Nathan did an excellent job taking care of you for your new car experience at Spitzer Ford Cuyahoga Falls! Your recommendation to others is appreciated and we wish you joy and safety in your new Ford!