Be careful they don’t let you know everything unless you remember to ask. Also “a lot of the used cars only have 1 Key” so if you misplace it you are out of luck. I was told they don’t have certified vehicles there yet on line they list it as certified. They don’t try to help at all once the sale is made. Our finance person there did a good job. It was our salesman that I was most disappointed in. Nice guy up front and then one thing after another.
Bottom line over customer service.
Ron Marhofer chevy is willing to end a string of sales from my family and neighbors over two hundred dollars. my son was told he would get two hundred dollars back from a delayed payoff then they said they couldn't give it to him ? No problem there are plenty of other chevy dealers out there.
Always good service. I've brought in all my GM vehicles to Marhofer Chevy for service for over a decade. Everyone's always friendly and helpful.
Oil Change and Tire rotation
Oil change and tire rotation. Did NOT reset the tire position.
Car was taken for routine service, they did an oil change and overall check. Car washed and ready when promised.
Thank you for the 5 stars, Sandra! We value your business!
ATTENTIVE, COURTEOUS, PROFESSIONAL SALES STAFF
I have been looking for the 'right' used Jeep Wrangler for 2 years. When I emailed about the Jeep for which there were no pictures, two Sales Representatives sent pictures within minutes. I also got emails from the Sales Manager and the Variable Operations Director providing dealer information and asking if I needed any further assistance. From that point I interacted with one Sales Rep. who promptly provided more pictures and answers to specific questions I had. I researched and debated for a week before making my purchase decision. I was not bothered with daily emails for the dealership. I was assured I would not get any 'surprises' after my four hour drive to purchase the Jeep. To my relief, the Jeep was exactly as described. The entire staff at the dealership was courteous, friendly, and accommodating. This is a no hassle, no haggle, no pressure dealer. To my mind this is the best way to buy a vehicle, provided the pricing is spot on. Based on my many hours of shopping for a Jeep, I believe I paid a very reasonable price for this Jeep. I will recommend this dealer without hesitation for the purchase of a used car.
Thank you for making the trip! We appreciate your kind words & recommendation! Enjoy your Jeep!
I went to Ron Marhofer Chevrolet to buy my first ever new vehicle and they made what would be a scary process for a new timer, to be extremely easy going. If they don’t have exactly what you’re looking for, they’ll find it for you! Every employee I came into contact with was very nice, polite, and informative. Darnae helped me out with the purchase of my new 2021 trailblazer and I couldn’t be happier!! I will absolutely go back for future purchases!
Thank you for trusting us with your first time new vehicle buying experience, Corrine! We appreciate your business & look forward to serving you again when the time is right! Drive safely & enjoy the Trailblazer!
Excellent Customer Care
Customer driven business model like I have never seen before at a car dealership. Upfront pricing and not too pushy with follow up. Best car buying experience I have ever had. I highly recommend you give them a chance to earn your business. Thank you Ashley and Dee
Thank you for your kind words & recommendation! We appreciate your business! Drive safely!
Unethical Statesman and Financial Consultant
Enos Miller, the salesman, to whom I committed to buy a 2011 Tahoe, and Kyle, the financial consultant, supposedly were preparing the paperwork to send UPS overnight when I discovered the dealership had sold the vehicle to someone else, having led me on for several days. I discovered the unethical behavior when James, a manager of sorts, told me after I called to ask bank info to send an electronic check.
I usually don’t write reviews but I had to for this experience. I was recommended here by my sister and brother after my car was totaled. I walked in already feeling defeated. Every staff member I came across was super friendly from the time I walked in until I drove off the lot. I worked with Noelle and she made my entire experience great. I was able to get approved for a vehicle that I absolutely LOVE!!! I would recommend anyone here!!!
Thank you for your kind words & recommendation! Please tell your siblings thanks from us! Drive safely & enjoy!