Reviews
Droped the car at 9 am and waiting for three hour no
Droped the car at 9 am and waiting for three hour no report came suddenly i saw my car pulling into the garage after three hours. They need to give morr priority and respect the time. If they were busy service advisor should let the customer know. We are not come here to waste our time. No one tolerate waiting 3 hours for diagnose the vehicle.
Droped the car at 9 am and waiting for three hour no
Droped the car at 9 am and waiting for three hour no report came suddenly i saw my car pulling into the garage after three hours. They need to give morr priority and respect the time. If they were busy service advisor should let the customer know. We are not come here to waste our time. No one tolerate waiting 3 hours for diagnose the vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am hearing impaired.
I am hearing impaired. A lady is friendly worker accept my written communicate with easy-going with her little sign language gestures. they do follow what I want the service do oil change with new filter and rotation tires. Neat waiting room while watch tv with tele caption. thank you
I am hearing impaired.
I am hearing impaired. A lady is friendly worker accept my written communicate with easy-going with her little sign language gestures. they do follow what I want the service do oil change with new filter and rotation tires. Neat waiting room while watch tv with tele caption. thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darlene, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Marhofer Chevrolet, INC.
Extremely rude management.
Extremely rude management. Buyer beware. Received my loan statement to find out there was extra things added to my loan balance! Do not shop here
Extremely rude management.
Extremely rude management. Buyer beware. Received my loan statement to find out there was extra things added to my loan balance! Do not shop here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Andre Rowan was very kind, compassion ate and honest.
Andre Rowan was very kind, compassion ate and honest. A man with honor. He treated me wonderfully. I am thankful for him.
Andre Rowan was very kind, compassion ate and honest.
Andre Rowan was very kind, compassion ate and honest. A man with honor. He treated me wonderfully. I am thankful for him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If i could write a 0 star, I would.
If i could write a 0 star, I would. I called about a suv weeks ago and they said it needed service before a test drive. I said make sure you call me once it's done and I'll come out immediately. I received no response and asked if they made any progress and they said they sold the vehicle. Just shows they dont care about treating people right.
If i could write a 0 star, I would.
If i could write a 0 star, I would. I called about a suv weeks ago and they said it needed service before a test drive. I said make sure you call me once it's done and I'll come out immediately. I received no response and asked if they made any progress and they said they sold the vehicle. Just shows they dont care about treating people right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tom, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (234) 602-4104 to discuss your concerns, as your satisfaction is of utmost importance to us.
Not a good experience.
Not a good experience. Spent four hours waiting for service only to be told they could not service my car. Could not recreate the problem of my car ignition not shutting off properly when this is known problem with this model and similar vehicles. Clear description of the problem on numerous internet searches including a class action suit. Now forced to go to a different shop to solve the problem. Poor customer service and support.
Not a good experience.
Not a good experience. Spent four hours waiting for service only to be told they could not service my car. Could not recreate the problem of my car ignition not shutting off properly when this is known problem with this model and similar vehicles. Clear description of the problem on numerous internet searches including a class action suit. Now forced to go to a different shop to solve the problem. Poor customer service and support.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good communication especially since I asked a lot of
Good communication especially since I asked a lot of questions. Brandon was quick to get me what I needed.
Good communication especially since I asked a lot of
Good communication especially since I asked a lot of questions. Brandon was quick to get me what I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always appreciated their good business and ease of
I have always appreciated their good business and ease of the buying experience. I would definitely recommend them for your next ride. I will return myself in the future.
I have always appreciated their good business and ease of
I have always appreciated their good business and ease of the buying experience. I would definitely recommend them for your next ride. I will return myself in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Marhofer Hyundai had my car for almost 7 weeks for
Marhofer Hyundai had my car for almost 7 weeks for repairs. My warranty I purchased for my car were denying to pay for repairs. I went to Marhofer Chevy and spoke with Chris Marhofer and he called the warranty department and got them to cover it. Thank you Chris for saving me almost $4000.
Marhofer Hyundai had my car for almost 7 weeks for
Marhofer Hyundai had my car for almost 7 weeks for repairs. My warranty I purchased for my car were denying to pay for repairs. I went to Marhofer Chevy and spoke with Chris Marhofer and he called the warranty department and got them to cover it. Thank you Chris for saving me almost $4000.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad Chris and the team at Marhofer Chevy could step in and make things right for you. We always strive to go the extra mile for our customers, and we’re thrilled we could help save you $4,000! Thank you for sharing your experience. Drive safely and let us know if you need anything in the future!
The Service Department always provides great customer
The Service Department always provides great customer service. I trust the staff and have never had a bad experience there.
The Service Department always provides great customer
The Service Department always provides great customer service. I trust the staff and have never had a bad experience there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and continued trust in our team, Jim! We’re proud to consistently deliver great service and truly value your loyalty. Looking forward to serving you again in the future!