Reviews
After reading their reviews and checking out their fake
After reading their reviews and checking out their fake pricing I got a feeling u get when u know someone is going to scam u. I wouldn't buy from them unless I had no other choice
After reading their reviews and checking out their fake
After reading their reviews and checking out their fake pricing I got a feeling u get when u know someone is going to scam u. I wouldn't buy from them unless I had no other choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I just had a great experience purchasing a 2024 Kia K5 GT
I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!
I just had a great experience purchasing a 2024 Kia K5 GT
I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Logan is a fantastic salesman and super friendly.
Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.
Logan is a fantastic salesman and super friendly.
Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away from them apparently they have a manager and
Stay away from them apparently they have a manager and fiancé mgr ready to fight ask for the italian stallion along with an MMA seat
Stay away from them apparently they have a manager and
Stay away from them apparently they have a manager and fiancé mgr ready to fight ask for the italian stallion along with an MMA seat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They blow up somebody’s text messages telling them that
They blow up somebody’s text messages telling them that the truck is on the lot to come in on Saturday and then when somebody comes in to look at the trucks, there’s no trucks for them to look at, but yet somebody wants to fight me because I don’t wanna purchase a car from you anymore wow
They blow up somebody’s text messages telling them that
They blow up somebody’s text messages telling them that the truck is on the lot to come in on Saturday and then when somebody comes in to look at the trucks, there’s no trucks for them to look at, but yet somebody wants to fight me because I don’t wanna purchase a car from you anymore wow
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I was misled through entire buying process and when I
I was misled through entire buying process and when I went to pick up the car (loaner) it was damaged. They offered another car but it smelled like smoke and had more miles on it. The manager, Peter, made no concession, and offered no apology. Won't be back!!!
I was misled through entire buying process and when I
I was misled through entire buying process and when I went to pick up the car (loaner) it was damaged. They offered another car but it smelled like smoke and had more miles on it. The manager, Peter, made no concession, and offered no apology. Won't be back!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jerry, Thank you for your review. We investigated this as we take our customers very seriously. When you originally reached out, you inquired about our lease special online. You wanted to upgrade to AWD and had to have a certain color. We were able to offer you a almost $4000 more car for advertised pricing. When you arrived, the driver side rear panel had been damaged and repaired but not to your standards. Peter apologized and offered to repair the vehicle correctly for you. You were unhappy so he found you an identical that needed to be detailed with a difference of 60 miles less per year. You were also unhappy with that and ultimately chose to move on. We are sorry about your experience. Please reach out for an oppurtunity to discuss further (330)723-3291.
Nice response but not entirely accurate. Buyer Beware.
We had excellent service.
We had excellent service. The sales guy was top notch. Everyone was extremely nice and helpful. We will go back soon
We had excellent service.
We had excellent service. The sales guy was top notch. Everyone was extremely nice and helpful. We will go back soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience, saw the truck on Saturday
I had a great experience, saw the truck on Saturday night, drove from PA to Ohio on Monday to get it. Steve (Coach) already had the tank filled and cleaned before I arrived. I looked at the Same truck in PA, they couldn’t come close to the price Medina had!! I would definitely go back to Medina for another vehicle.
I had a great experience, saw the truck on Saturday
I had a great experience, saw the truck on Saturday night, drove from PA to Ohio on Monday to get it. Steve (Coach) already had the tank filled and cleaned before I arrived. I looked at the Same truck in PA, they couldn’t come close to the price Medina had!! I would definitely go back to Medina for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently made an appointment to take a look at and test
I recently made an appointment to take a look at and test drive a used Corvette at Medina Auto Mall. Soon after setting it all up I got a text back saying "the corvette cannot be test driven but we can start it up and everything else". Why can't I test drive a used vehicle that you are asking $65K for? I'll show you my bank account if you want me to prove I could afford it. New trucks and suv's cost way more and anyone can drive those. If it was a new Corvette I could understand not wanting people to joyride them but I'm not buying a vehicle I can't test drive. You've lost a customer for life.
I recently made an appointment to take a look at and test
I recently made an appointment to take a look at and test drive a used Corvette at Medina Auto Mall. Soon after setting it all up I got a text back saying "the corvette cannot be test driven but we can start it up and everything else". Why can't I test drive a used vehicle that you are asking $65K for? I'll show you my bank account if you want me to prove I could afford it. New trucks and suv's cost way more and anyone can drive those. If it was a new Corvette I could understand not wanting people to joyride them but I'm not buying a vehicle I can't test drive. You've lost a customer for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
So sorry for the confusion. The Sales Manager tried reaching out to you right after with no response. Please email help@medinaautomall.net with any questions or concerns. Thanks, Alex
Best major sale experience I have ever had; followed up
Best major sale experience I have ever had; followed up by extraordinary treatment by sales manager! Sales professional put me in the car I wanted, and sales manager made sure I was satisfied with additional assistance! Satisfied, Happy ,and Grateful! Buy your next car from Medina Auto Mall!!!
Best major sale experience I have ever had; followed up
Best major sale experience I have ever had; followed up by extraordinary treatment by sales manager! Sales professional put me in the car I wanted, and sales manager made sure I was satisfied with additional assistance! Satisfied, Happy ,and Grateful! Buy your next car from Medina Auto Mall!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car