Reviews
Renee was extraordinary helpful!
Renee was extraordinary helpful! Fast responses, would recommend family members to seek her help. She took care of a number of issues that were one-offs, I'm very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Renee was efficient and effective with getting the car
Renee was efficient and effective with getting the car lease process to go smoothly. Excellent work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love Renee she is awesome always helpful.
Love Renee she is awesome always helpful. Always helps me with what I’m wanting or looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I was searching for a Jeep Wrangler via the intranet.
I was searching for a Jeep Wrangler via the intranet. I located the one I wanted. I live 180 miles from the dealer. Renee insured me the vehicle was pristine. Renee sent me 20 plus pics of the vehicle. After some negotiating we settled on a price. The dealer even delivered the vehicle for me. Easy to work with. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was able to find the vehicle I wanted realy quickly.
I was able to find the vehicle I wanted realy quickly. Renee was knowagable about what I wanted. We really had to work for the deal but we made it happen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
“ Stay Awsy”
My 9th car from these guys sorry to say my last for my family. lied about value of my vehicle big time lied about what they could sell it for. Argued on every question asked full of bull wasn’t at my best but I won’t make that mistake again I guess I’ll have to drive to Barberton for my daughters car and my three vehicles for service reminded me of dealers of 30 years ago the auto business is tough right now but these guys don’t help themselves make it any better soon we’ll be buying direct from the manufactures or on line for a better deal without all the bull Terry from medina
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry, we'd like to learn more about your visit. Please Reach out to Peter Saa (330)723-3291 for an oppurtunity to assist!
An your bathrooms were very very Clean !!!
My review of Medina Auto Mall dealership was Top Knocked ! Being handicap with a walker, Sean introduced himself at ur truck to walking slow going in ! The lease experience was short an sweet, we were there at 4, an out by 6:30. Not having to hang out all day at a dealership,like previous purchases. Sean an his Manager worked with us to get the payment where we needed it. We hadn’t purchase a vehicle since 1997. All in all it was a pleasant experience ! Thank You Sue an Leo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used car shopping
This place is wy used car dealers get a bad rap I contacted them on a Tuesday eve about a vehicle set up a appointment for Wednesday to view the sales texted me 3 times assuring me it would be there no deposit needed next morning I called saying I was leaving had a hour plus drive no problem we will be looking for you got there stood around for over a half hour waiting for salesperson to tell me car just sold very unprofessional car salespeople are on same level as lawyers lowest most untrustworthy distrustful people out there!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael, we'd like to learn more about your experience. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.
Kind, friendly staff, always helpful.
Kind, friendly staff, always helpful. Got everything handled in a timely manner. All around professionals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The process was smooth, easy, and efficient.
The process was smooth, easy, and efficient. Everyone who helped was cordial, respectful, and professional. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car