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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

2.5
46 lifetime reviews.
  • Zebedee Thomas

    Customer service was excellent. They were prompted on calling me back everything I called or had a question. The sales rep seemed to be honest and...


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    Customer service was excellent. They were prompted on calling me back everything I called or had a question. The sales rep seemed to be honest and up front with on purchasing a vehicle and he was very courteous and kind and helpfull as well I would recommend anybody to try them out even though they couldn't help me at this point.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Salesman was excellent.

    Called Dusty previously and he followed up and then went above and beyond to accommodate me and my wife. It's nice to see excellent customer servi...


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    Called Dusty previously and he followed up and then went above and beyond to accommodate me and my wife. It's nice to see excellent customer service still exhsists.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • They don't have time

    Went to dealership on Friday to look at passenger vans. Our sales person [Bill] took us to an offsite location where the vans were packed so close...

    Dealer Response

    Sorry to hear of your experience. We will consult and train our employees to do a better job with time management for our customers. Please feel...


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    Went to dealership on Friday to look at passenger vans. Our sales person [Bill] took us to an offsite location where the vans were packed so close together that Bill could not get one out for us to test drive. We made an appointment for test drive on Sunday. When we returned on Sunday Bill looked supersized to see us and we were told "No one had had time to get the van from the offsite"...REALLY? We made an appointment and they had our phone number! Is this their customer service?

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear of your experience. We will consult and train our employees to do a better job with time management for our customers. Please feel free to contact me if I can help in any way.


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2008

At Medina Auto Mall, we've always tried to do things a lot differently -- and a lot better -- than traditional car dealerships. We know that a car is one of the biggest investments you'll ever make, and we realize how important getting the right vehicle at the right price is to you. We also understand your concern about maintaining your vehicle once you drive it off the lot.

For these reasons we are committed to making your experience as stress-free and guess-free as possible. This is not an idle promise. As you view our web site you will see our commitment to technology and how we've created a way to buy a car and keep it in top condition.

"At Medina Automall we always tried to do things a lot differently and a lot better than traditional dealership"