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Medina Auto Mall

(307 reviews)
Visit Medina Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (330) 441-4453 (330) 441-4453
Used (330) 591-4401 (330) 591-4401
Service (330) 241-4905 (330) 241-4905

Inventory

See all 1830 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2008.
Medina Auto Mall is Ohio's Largest Buick GMC Cadillac dealer and one of Ohio's Largest Chrysler, Dodge, Jeep and Ram dealers. Only 25 min from Cleveland and 20 min from akron. Ask us about our shipping around all 50 states! Visit www.medinaautomall.com for a full breakdown of all pricing.
Medina Auto Mall Ohio's #1 Buick GMC dealer & Fastest Growing Chrysler Dodge Jeep Ram dealer!

Service center

Phone number (330) 241-4905

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Medina Auto Mall from DealerRater.

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This place sucks big time.

This place sucks big time. Don't go there xxxxxxxx sales people. Won't give you much for your trade. Glad I went elsewhere got better offer. 👎👎👎👎👎

This place sucks big time.

This place sucks big time. Don't go there xxxxxxxx sales people. Won't give you much for your trade. Glad I went elsewhere got better offer. 👎👎👎👎👎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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If I could give zero stars I would.

If I could give zero stars I would. Enquired about this car prior to making the 40 minute drive to and from. Told it was in “tip top” condition and you’re going to love this vehicle!! Get there and there’s a literal piece of frame on ground under truck. Salesman was a condescending idiot and chomping his gum and waving his hands around after telling him we aren’t interested. Started laughing at us and acted like nothing was wrong with it. No wonder he didn’t want us seeing carfax prior to seeing vehicle. Liars. This vehicle shouldn’t be driven. Very unsafe!

If I could give zero stars I would.

If I could give zero stars I would. Enquired about this car prior to making the 40 minute drive to and from. Told it was in “tip top” condition and you’re going to love this vehicle!! Get there and there’s a literal piece of frame on ground under truck. Salesman was a condescending idiot and chomping his gum and waving his hands around after telling him we aren’t interested. Started laughing at us and acted like nothing was wrong with it. No wonder he didn’t want us seeing carfax prior to seeing vehicle. Liars. This vehicle shouldn’t be driven. Very unsafe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Regardless of the incessant text spam verifying if I was

Regardless of the incessant text spam verifying if I was coming to see the vehicle when I already said I was and the salesman being weird/ creepy/ rude he repeatedly told me the car was tip top and I would love it. Pictures online it was so clean. Completely AI edited photoshopped pictures. Actual flood car not safe to drive. The fact they would try to sell that to me after I said I needed something for my kids to have room is insane. This happens there all the time I’m sure. Similar incident years ago so its just common practice to deceive and lie to people. Pieces from the bottom of the vehicle were laying all over the ground. Solid rust. If I had stepped on the running board it would’ve been gone. Pathetic they would try to sell it to anyone or that it’s even legal. I’m sure photoshopping all the rust off the cars isn’t.

Regardless of the incessant text spam verifying if I was

Regardless of the incessant text spam verifying if I was coming to see the vehicle when I already said I was and the salesman being weird/ creepy/ rude he repeatedly told me the car was tip top and I would love it. Pictures online it was so clean. Completely AI edited photoshopped pictures. Actual flood car not safe to drive. The fact they would try to sell that to me after I said I needed something for my kids to have room is insane. This happens there all the time I’m sure. Similar incident years ago so its just common practice to deceive and lie to people. Pieces from the bottom of the vehicle were laying all over the ground. Solid rust. If I had stepped on the running board it would’ve been gone. Pathetic they would try to sell it to anyone or that it’s even legal. I’m sure photoshopping all the rust off the cars isn’t.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Jeff Collins took great care of me.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Jeff Collins took great care of me.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst experience I ever had.

Worst experience I ever had. Rude high pressure salesmen and i beleive dishonest about the vehicle as well. STAY AWAY !!@

Worst experience I ever had.

Worst experience I ever had. Rude high pressure salesmen and i beleive dishonest about the vehicle as well. STAY AWAY !!@

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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After reading their reviews and checking out their fake

After reading their reviews and checking out their fake pricing I got a feeling u get when u know someone is going to scam u. I wouldn't buy from them unless I had no other choice

After reading their reviews and checking out their fake

After reading their reviews and checking out their fake pricing I got a feeling u get when u know someone is going to scam u. I wouldn't buy from them unless I had no other choice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I just had a great experience purchasing a 2024 Kia K5 GT

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

I just had a great experience purchasing a 2024 Kia K5 GT

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Logan is a fantastic salesman and super friendly.

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

Logan is a fantastic salesman and super friendly.

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Stay away from them apparently they have a manager and

Stay away from them apparently they have a manager and fiancé mgr ready to fight ask for the italian stallion along with an MMA seat

Stay away from them apparently they have a manager and

Stay away from them apparently they have a manager and fiancé mgr ready to fight ask for the italian stallion along with an MMA seat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They blow up somebody’s text messages telling them that

They blow up somebody’s text messages telling them that the truck is on the lot to come in on Saturday and then when somebody comes in to look at the trucks, there’s no trucks for them to look at, but yet somebody wants to fight me because I don’t wanna purchase a car from you anymore wow

They blow up somebody’s text messages telling them that

They blow up somebody’s text messages telling them that the truck is on the lot to come in on Saturday and then when somebody comes in to look at the trucks, there’s no trucks for them to look at, but yet somebody wants to fight me because I don’t wanna purchase a car from you anymore wow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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See all 307 reviews